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Added 4 mins ago
AC
Intermediate / Senior Underwriter, High Net Worth
Aviva Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Added 4 mins ago
HR & Talent Coordinator
Dye & Durham Talent Team
Toronto, ON
At Dye & Durham we put our people first and are proud to embrace the diversity of thought and leadership that comes from having locations in Canada, United Kingdom, Ireland, South Africa,…
Added 34 mins ago
UA
Plant Manager
Umbilical Advanced
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…established operation in the Greater Toronto Area, Canada. The business operates within a complex manufacturing environment, supplying technically sophisticated products to global customers…
Added 34 mins ago
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Ad Success Team Lead
MediaMint
Toronto, ON
- Full-time
Partner with stakeholders to understand business priorities and translate them into ASR execution plans.
Added 49 mins ago
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Product Marketing Lead
Bizzabo
Montreal, QC
- Full-time
…webinar, and field events, unify their data, and prove the business impact of every event they…
Added 49 mins ago
B
Product Marketing Lead
Bizzabo
Toronto, ON
- Full-time
…webinar, and field events, unify their data, and prove the business impact of every event they…
Added 1 hour ago
A&
Intern, Core Tax - Summer 2027
Alvarez & Marsal
Calgary, AB
- $50,000 to $70,000 CAD / year
- Internship
…structures, dispositions, and post-transaction activities. We partner with clients before, during, and after transactions to assess tax risks and opportunities, conduct due diligence, and…
Added 1 hour ago
T
Manager, Engineering – Accounts
TD
Toronto, ON
- Full-time
The successful candidate will partner closely with Product Owners, Architects, Release Managers, Business Leaders, and Vendor Partners to define and execute delivery roadmaps that support…
Added 2 hours ago
S
Senior Manager, Integrated Marketing (Masterbrand)
sephora.com
Toronto, ON
- Full-time
Partner with North America teams and external agency partners to deliver local hindsighting on leveraged and local initiatives, applying learnings to improve future campaign effectiveness.
Added 2 hours ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
Added 3 hours ago
A
Senior Regional Manager, Customer/ Partner Operations (Based in Yokohama)
Agoda
Vancouver, BC
- Full-time
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people…
Added 3 hours ago
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Specialist Continuing Care, Housing
HealthCareersInSask.ca
Regina, SK
- Full-time
Mobilizes people, inspires and leads by example
Added 3 hours ago
MS
Product Manager – Workplace Platforms - Assistant Vice President
Morgan Stanley
Calgary, AB
- Full-time
Translate business objectives, user needs, and control requirements into clear product requirements, epics, user stories, acceptance criteria, process flows, and business rules.
Added 3 hours ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
…and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive,…
Added 3 hours ago
LH
2600002805 - Indigenous Outreach Liaison
Lakeridge Health
Oshawa, ON
- Internship
…and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive,…
Added 3 hours ago
A
Analyst/Senior Analyst, B2B Digital Marketing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…partners at once, while still delivering insights tailored to each partner’s performance and business…
Added 3 hours ago
BG
Spare Parts Group Leader
Bosch Group
Welland, ON
- Full-time
Amazing Colleagues: Our people make us who we are, and we are very proud of our diverse and skilled global team. Having a supportive and encouraging team around you can make all the…
Added 3 hours ago
A
Electrical Engineer
AECOM
Calgary, AB
- $80,000 to $110,000 CAD / year
- Full-time
…access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve…
Added 3 hours ago
P&
Senior National Digital Capability Manager // Gestionnaire principal(e) national(e), Capacités numériques
Procter & Gamble
Toronto, ON
- Full-time
…and future digital commerce enterprise capabilities. You will partner across P&G business teams and with external agency, platform, and retailer partners to build and optimize the systems…
Added 4 hours ago
IM
Junior Digital Marketing Specialist
Ingram Micro Czech Republic
Mississauga, ON
- $56,000 to $60,000 CAD / year
- Full-time
…services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform…
Added 4 hours ago
IM
Relationship Manager
Ingram Micro
Field, BC
- Full-time
The Relationship Manager is responsible for driving revenue growth, partner acquisition and strategic account development across the ACT territory. The role develops and executes territory…
Added 4 hours ago
L
Senior Manager - Responsible Procurement
lululemon
Vancouver, BC
- Full-time
The Global Procurement team are trusted business advisors who strategically partner with internal stakeholders and external suppliers to create value and mitigate risk in strategic…
Added 4 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches.
Added 4 hours ago
A
Administrative Assistant 1 [AQ-23169]
Aquent
Vancouver, BC
- $27 to $29 CAD / hour
- Contract
…to shaping the future of digital experiences. As a strategic partner to this pioneering organization, Aquent is seeking exceptional talent to enhance their dynamic team dedicated to…
Added 4 hours ago
A
Operations Specialist - Winnipeg Canada
Agoda
Winnipeg, MB
- Full-time
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people…

Canada Life

IT Business Systems Analyst

London, ON, Canada

The base salary for this position is between $65,800 - $109,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $65,800 - $109,700 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience or the equivalent in experience plus education.
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary Full Time

Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working. 

Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.

We are looking for a Business Systems Analyst.

The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the Individual Insurance portfolio. The role will also work closely with vendors as well as business partners in New Business and Underwriting.

The Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support, or configuration.

The successful candidate will develop a strong and deep understanding of Individual Customer needs and how systems support the core business unit mission.

What you will do:

Works closely with cross-departmental staff to understand how systems are used to support business functions.
Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
In conjunction with development staff, is responsible to plan and analyze data structures for internal and vendor business systems.
Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
Responsible to support system upgrades and maintenance after implementation during the warranty period.
Enforce application delivery methodologies, specifications and standards associated with CEO/CFO delivery controls.
Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.

What you will bring:

Post-secondary Degree or equivalent experience in Information Technology.
3-5 years of relevant experience or the equivalent in experience plus education.
Experience working with outside developers, vendors, and consultants.
Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines.
Experience with requirements gathering and documentation of functional and non-functional specifications.
Experience working with cloud and legacy Technologies
A self-starter who can work effectively as a member of a team or independently as the assignment requires.
Demonstrated analytical and computer proficiency necessary.
Excellent interpersonal skills, ability to build strong relationships with internal clients, and a successful track record of collaboration toward achieving objectives expected.
Strong technical skills in Microsoft office (excel, access, word, PowerPoint, Outlook)
Should be comfortable working on both mainframe and client-server platforms.
Excellent communication skills both orally and written as communication is internally and externally with clients
Ability to work well in a team environment and independently
Experience with development or translation of customer personas, journey maps and wireframe into functional and non-functional specifications
Knowledge of the insurance industry would be considered a strong asset

The base salary for this position is between $65,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Gather, analyze, and document business needs, then translate them into functional and non-functional requirements for system development, configuration, and testing. Coordinate with business teams, vendors, developers, and quality assurance staff to deliver and support technology solutions, including documentation, training, and post-implementation maintenance.

Requirements

Requires a post-secondary degree in Information Technology or equivalent experience, with 3–5 years of relevant experience. Candidates should have requirements-gathering and documentation experience, strong analytical and communication skills, experience working with vendors and developers, and familiarity with cloud and legacy systems; insurance industry knowledge is an asset.

Skills

Business Requirements Gathering
Functional Specifications
Non-Functional Specifications
Systems Analysis
Requirements Documentation
Data Structures
User Stories
Use Cases
Testing and Quality Assurance
Vendor Management
Cloud Technologies
Legacy Technologies
Mainframe Platforms
Client-Server Platforms
Microsoft Office
Customer Journey Mapping

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Individual Insurance
Business Requirements
Functional Requirements
Non-Functional Requirements
User Stories
Use Cases
Application Development
System Configuration
System Maintenance
Data Structures
Vendor Management
Cloud Technologies
Legacy Systems
Mainframe
Client-Server
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Quality Assurance
Test Strategies
Test Plans
Customer Personas
Journey Maps
Wireframes
Agile
Insurance
Financial Services

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