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Added 9 mins ago
IE
Junior Financial Analyst
ILSC Education Group
Toronto, ON
- Full-time
The Junior Financial Analyst supports the Finance and Accounting team by preparing financial reports, performing data analysis, assisting with reconciliations, and supporting budgeting and…
Added 9 mins ago
Business Analysis Specialist - AML Risk PMO (Toronto, ON)
Scotiabank
Toronto, ON
The Business Analyst Specialist is primarily responsible for managing the delivery and support of medium-to-complex regulatory AML & Compliance technology solutions for the AML Risk PMO to…
Added 9 mins ago
Mortgage Review Officer (Real Estate Secured Lending)
Scotiabank
Toronto, ON
The Mortgage Review Officer / Senior Credit Analyst (CA) is responsible for performing quality reviews of mortgage loan decisions processed through Scotia Mortgage Authority (SMA), Home…
Added 9 mins ago
M
Business Analyst , Intern - Winter 2027
McKesson
Mississauga, ON
- Full-time
The Business Analyst, Product Innovation will support the Product Innovation team within McKesson Specialty Health's Specialized Distribution business. Working closely with the Director,…
Added 9 mins ago
M
Product Business Analyst Intern - Winter 2027
McKesson
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Product Innovation, the Business Analyst will play a key role in shaping and delivering a new digital platform within McKesson Canada's Specialty Health…
Added 24 mins ago
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Toronto, ON
- $50 to $70 CAD / hour
- Contract
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Added 24 mins ago
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Pricing Analyst / Analyste de la tarification
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- $85,000 to $105,000 CAD / year
- Full-time
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Added 24 mins ago
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Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 24 mins ago
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Data Analyst, Customer Support Operations
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Toronto, ON
- Full-time
We're looking for a Data Analyst, Customer Support Operations to join our team!
Added 24 mins ago
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Global Brand Insights Manager
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Vancouver, BC
- Full-time
…design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on…
Added 25 mins ago
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Product Owner, Product management
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Montreal, QC
- Full-time
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Added 25 mins ago
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Applications Support Sr Analyst - Asst. Vice President
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
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People Operations Analyst/Analyste aux opérations des personnes
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We are looking for a dynamic and collaborative People Operations Analyst to support a variety of administrative and operational human resources functions. As a member of the Global People…
Added 25 mins ago
IT Business Systems Analyst
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London, ON · Toronto, ON
The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the…
Added 25 mins ago
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Business Analyst - Abbott Diabetes Care - Mississauga, ON
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Mississauga, ON
- $87,000 to $127,600 CAD / year
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The purpose of this role is to turn sales and business data into meaningful insights that support better decision-making. The role manages key reporting and analytics tools and supports…
Added 25 mins ago
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Analyst / Senior Analyst, Private Market Risk
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AB · Calgary, AB · Edmonton
- Full-time
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Added 40 mins ago
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Analyst Tester
FNZ Group
Toronto, ON · CA Toronto Yonge St
- $79,000 to $108,000 CAD / year
- Full-time
There is an expectation that the Analyst Tester will learn about our application, our business and the industry we operate in as well as the range of test tools, methodologies and quality…
Added 40 mins ago
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People Operations Systems Analyst
Medisca
ON
- Full-time
The People Operations Systems Analyst leads the administration, optimization, and continuous improvement of HRIS platforms and People & Culture workflows. Reporting to the Director, HRIS &…
Added 40 mins ago
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Credit Investment Analyst
Float
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
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…next-day bill payments, high-yield accounts, and industry-leading support, all built in Canada, for Canada. Float recently announced our $85 million Series C, and is backed by world-class…
Added 40 mins ago
ICQA Data Analyst, YVR4
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Senior Analyst, Financial Planning and Analysis - Trans-Canada Capital
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Montreal, QC
- Full-time
Reporting to the Manager, Finance, the Senior Analyst will be primarily responsible for Trans-Canada Capital’s financial planning and forecasting. The ideal candidate will have excellent…
Added 54 mins ago
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Senior Business Systems Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
…intelligent experiences for our customers and the people who support them. We are looking for a Business Systems Analyst who can turn customer and business needs into practical solutions…
Added 54 mins ago
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Epicor Prophet 21 Support Analyst Junior
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Toronto, ON
- Full-time
The Epicor Prophet 21 ERP Support Analyst Junior is responsible for providing day-to-day support, administration, and continuous improvement of the company’s Prophet 21 ERP system. This…
Added 54 mins ago
CL
IT Business Systems Analyst
Canada Life
Toronto, ON
- Full-time
The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the…
Added 54 mins ago
CL
IT Business Systems Analyst
Canada Life
London, ON
- Full-time
The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the…

Canada Life

IT Business Systems Analyst

London, ON, Canada

The base salary for this position is between $65,800 - $109,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $65,800 - $109,700 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience or the equivalent in experience plus education.
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary Full Time

Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working. 

Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.

We are looking for a Business Systems Analyst.

The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the Individual Insurance portfolio. The role will also work closely with vendors as well as business partners in New Business and Underwriting.

The Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support, or configuration.

The successful candidate will develop a strong and deep understanding of Individual Customer needs and how systems support the core business unit mission.

What you will do:

Works closely with cross-departmental staff to understand how systems are used to support business functions.
Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
In conjunction with development staff, is responsible to plan and analyze data structures for internal and vendor business systems.
Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
Responsible to support system upgrades and maintenance after implementation during the warranty period.
Enforce application delivery methodologies, specifications and standards associated with CEO/CFO delivery controls.
Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.

What you will bring:

Post-secondary Degree or equivalent experience in Information Technology.
3-5 years of relevant experience or the equivalent in experience plus education.
Experience working with outside developers, vendors, and consultants.
Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines.
Experience with requirements gathering and documentation of functional and non-functional specifications.
Experience working with cloud and legacy Technologies
A self-starter who can work effectively as a member of a team or independently as the assignment requires.
Demonstrated analytical and computer proficiency necessary.
Excellent interpersonal skills, ability to build strong relationships with internal clients, and a successful track record of collaboration toward achieving objectives expected.
Strong technical skills in Microsoft office (excel, access, word, PowerPoint, Outlook)
Should be comfortable working on both mainframe and client-server platforms.
Excellent communication skills both orally and written as communication is internally and externally with clients
Ability to work well in a team environment and independently
Experience with development or translation of customer personas, journey maps and wireframe into functional and non-functional specifications
Knowledge of the insurance industry would be considered a strong asset

The base salary for this position is between $65,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Gather, analyze, and document business needs, then translate them into functional and non-functional requirements for system development, configuration, and testing. Coordinate with business teams, vendors, developers, and quality assurance staff to deliver and support technology solutions, including documentation, training, and post-implementation maintenance.

Requirements

Requires a post-secondary degree in Information Technology or equivalent experience, with 3–5 years of relevant experience. Candidates should have requirements-gathering and documentation experience, strong analytical and communication skills, experience working with vendors and developers, and familiarity with cloud and legacy systems; insurance industry knowledge is an asset.

Skills

Business Requirements Gathering
Functional Specifications
Non-Functional Specifications
Systems Analysis
Requirements Documentation
Data Structures
User Stories
Use Cases
Testing and Quality Assurance
Vendor Management
Cloud Technologies
Legacy Technologies
Mainframe Platforms
Client-Server Platforms
Microsoft Office
Customer Journey Mapping

Benefits

Career Development
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Individual Insurance
Business Requirements
Functional Requirements
Non-Functional Requirements
User Stories
Use Cases
Application Development
System Configuration
System Maintenance
Data Structures
Vendor Management
Cloud Technologies
Legacy Systems
Mainframe
Client-Server
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Quality Assurance
Test Strategies
Test Plans
Customer Personas
Journey Maps
Wireframes
Agile
Insurance
Financial Services

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