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Added 9 mins ago
WI
Civil Engineer-in-Training
WSP in Canada
Kamloops, BC
- Full-time
…sanitary sewers, stormwater management facilities, and land development projects. This role offers a balance of technical design and field review responsibilities, providing valuable…
Added 9 mins ago
J
Enterprise Account Manager, SLED
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Enterprise Account Manager, SLED based in Canada.
Added 9 mins ago
SH
Registered Massage Therapist - SE Health Rehab Clinic
SE Health
Richmond Hill, ON
- Temporary
…managing a chronic health condition. SERH is a well-established business, providing physiotherapy, occupational therapy and custom orthotic and bracing services. SERH is also a preferred…
Added 9 mins ago
WI
Project Manager
WSP in Canada
Medicine Hat, AB
- Full-time
Your impact starts here. Based in Medicine Hat, this opportunity sits within WSP’s Municipal Engineering and Land Development Group, where you will play a key role in shaping infrastructure…
Added 9 mins ago
SC
Vice President Business Development / Portfolio Manager / Investment Advisor - British Columbia / Vancouver / Vancouver Island- Partner Track
Schwaben Capital Group Limited
Toronto, ON
- Full-time
Investment Advisor / Portfolio Manager - Business Development, Partner Track
Added 9 mins ago
QP
Administrative Assistant - Real Estate Debt
QuadReal Property Group
Toronto, ON
- Full-time
Collaboration - Ability to effectively partner and liaise with all levels of the business and develop and sustain cooperative working relationships with internal staff, and external…
Added 9 mins ago
R
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
Radio-Canada
Toronto, ON
- Full-time
…as a key member of the leadership team for English Services client groups such as Marketing, Communications & Brand, Public Affairs, Sports, Digital, Transformation, Media Solutions, and…
Added 9 mins ago
GH
Recruitment Specialist
GALAXY HR & CONSULTING
Toronto, ON · North York, ON
- Full-time
…surrounding cities, providing a diverse range of HR services to partner organizations. The firm offers permanent and temporary staffing solutions across multiple functions, from…
Added 9 mins ago
T
Senior Manager, Commercial Services - 417
TD
Ottawa, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 9 mins ago
Business Advisor - Nashwaaksis, Fredericton, NB
Scotiabank
Fredericton, NB
You demonstrate excellent business development techniques and are conversant with small business legal structures and life cycles, competitor offerings and alternate sources of financing
Added 9 mins ago
HI
Insurance Advisor, Auto
HUB International
Burnaby, BC
- Full-time
…team-oriented culture – YOU can be our next Insurance Advisor, Client Service…
Added 9 mins ago
S
Stage Experience Lead - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 25 mins ago
RB
Financing Specialist
Royal Bank of Canada
Ottawa, ON
- Full-time
…and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advice. Your support as a strategic partner to the…
Added 39 mins ago
SB
Business Development Manager - Business & Education
Simply Business
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
Simply Computing Business Inc. helps businesses and schools get more from their technology. As an Apple Business Partner, Apple Technical Partner and Apple Premium Education Partner, we…
Added 39 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Support Client-Partner project approval processes by facilitating decision making within Client-Partner organizations through the development of business case analysis, functional space…
Added 39 mins ago
A
Embedded Software Manager
Actalent
Burnaby, BC
- $131,115 to $187,310 CAD / year
- Full-time
Manage multiple software development projects from initiation through completion, ensuring alignment with business priorities and strategic objectives.
Added 39 mins ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Coordinator, Facility Management, provides operations and maintenance services for Client-Partner facilities. The incumbent manages and administers contracts related to facility…
Added 39 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
…real property management services to support the delivery of Client-Partner real property projects and programs. The incumbent acts as a technical specialist, implementing facility…
Added 39 mins ago
DC
Coordinator, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Defence Construction Canada (DCC) has been a trusted partner of the Government of Canada and the Canadian construction industry since 1951, delivering infrastructure and environmental…
Added 39 mins ago
DC
Technical Specialist, Project Management (Project Assistant)
Defence Construction Canada
Petawawa, ON
- Full-time
Support Client-Partner project approval processes by facilitating decision making within Client-Partner organizations through the development of business case analysis, functional space…
Added 39 mins ago
T
Business Development Manager
Tavoron
Winnipeg, MB
- Full-time
Celco Controls seeks an accomplished and results-oriented Business Development Manager to continue to lead and accelerate our business development efforts.
Added 54 mins ago
H
Full Stack Engineer, Client Performance and Management Information (CPMI)
HSBC
Toronto, ON
- Full-time
Join the Client Performance and Management Information (CPMI) technology team in Toronto as a Software Engineer focused on full stack development across JavaScript, Node.js, and modern…
Added 1 hour ago
KC
Commercial Lead / Pricing Lead - Global Software Leader
Kingston Consulting Global Ltd
Canada
- Full-time
Our client is a global software organisation, already recognised as a market leader, and set for significant growth. Its software is used by some of the world’s largest companies and it…
Added 1 hour ago
CP
Officer, Human Resources Business Partner (Field)
Canada Post / Postes Canada
AB · Edmonton, AB
- Full-time
The Officer, Human Resources Business Partner (HRBP) acts as the primary point of contact in providing frontline end-to end HR services to a broad range of clients (primarily managers and…
Added 1 hour ago
M
Director of Marketing Strategy, Manulife Bank
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…ensuring strategies are aligned to enterprise objectives, advisor/client needs, and growth ambitions for Manulife…

Canada Life

IT Business Systems Analyst

Toronto, ON, Canada

The base salary for this position is between $65,800 - $109,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $65,800 - $109,700 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience or the equivalent in experience plus education.
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary Full Time

Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working. 

Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.

We are looking for a Business Systems Analyst.

The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the Individual Insurance portfolio. The role will also work closely with vendors as well as business partners in New Business and Underwriting.

The Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support, or configuration.

The successful candidate will develop a strong and deep understanding of Individual Customer needs and how systems support the core business unit mission.

What you will do:

Works closely with cross-departmental staff to understand how systems are used to support business functions.
Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
In conjunction with development staff, is responsible to plan and analyze data structures for internal and vendor business systems.
Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
Responsible to support system upgrades and maintenance after implementation during the warranty period.
Enforce application delivery methodologies, specifications and standards associated with CEO/CFO delivery controls.
Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.

What you will bring:

Post-secondary Degree or equivalent experience in Information Technology.
3-5 years of relevant experience or the equivalent in experience plus education.
Experience working with outside developers, vendors, and consultants.
Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines.
Experience with requirements gathering and documentation of functional and non-functional specifications.
Experience working with cloud and legacy Technologies
A self-starter who can work effectively as a member of a team or independently as the assignment requires.
Demonstrated analytical and computer proficiency necessary.
Excellent interpersonal skills, ability to build strong relationships with internal clients, and a successful track record of collaboration toward achieving objectives expected.
Strong technical skills in Microsoft office (excel, access, word, PowerPoint, Outlook)
Should be comfortable working on both mainframe and client-server platforms.
Excellent communication skills both orally and written as communication is internally and externally with clients
Ability to work well in a team environment and independently
Experience with development or translation of customer personas, journey maps and wireframe into functional and non-functional specifications
Knowledge of the insurance industry would be considered a strong asset

The base salary for this position is between $65,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Gather, analyze, and document business needs, then translate them into functional and non-functional requirements, specifications, and user stories for system development, configuration, and testing. Coordinate with business teams, vendors, developers, and quality assurance staff to deliver and maintain systems, support upgrades and user transitions, and ensure requirements are traceable to test plans and cases.

Requirements

Requires a post-secondary degree in Information Technology or equivalent experience, with 3–5 years of relevant experience and experience gathering and documenting functional and non-functional requirements. Candidates should have strong analytical, organizational, communication, and collaboration skills; experience with vendors and cloud and legacy technologies; proficiency in Microsoft Office; and comfort with mainframe and client-server platforms.

Skills

Business Requirements Gathering
Functional and Non-Functional Specifications
Systems Analysis
Requirements Documentation
Data Structure Analysis
Vendor Management
Stakeholder Collaboration
Use Case Development
Quality Assurance Coordination
Testing and Traceability
Technical Documentation
User Training and Support
Analytical Problem-Solving
Microsoft Office
Mainframe and Client-Server Platforms
Customer Journey Mapping

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Career Development
Learning Programs
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Individual Insurance
Business Requirements
Functional Specifications
Non-Functional Specifications
User Stories
Application Development
System Configuration
Data Structures
Cloud Technologies
Legacy Technologies
Mainframe
Client-Server Platforms
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Use Cases
Quality Assurance
Test Strategies
Test Plans
Test Cases
Customer Personas
Journey Maps
Wireframes
Vendor Collaboration
System Upgrades
User Training
Insurance Industry

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