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Added 14 mins ago
C
Analyst, CN Communication Center - 12 months contract
CN
Quebec, QC
- Contract
Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to police or other emergency…
Added 14 mins ago
UI
Junior Business Analyst
Util-Assist Inc.
Newmarket, ON
- Full-time
…services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their…
Added 43 mins ago
K
Senior Analyst - Fuel and Fuel Channel Analysis
Kinectrics
Toronto, ON
- Full-time
Position: Senior Analyst - Fuel and Fuel Channel Assessment
Added 1 hour ago
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Secure Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
Post‑secondary education in Information Technology, Cyber Security, Engineering, or a related discipline
Added 1 hour ago
E
Senior Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
The Senior Infrastructure Analyst is responsible for designing, implementing, modernizing, and supporting enterprise infrastructure across hybrid environments, including on-premises data…
Added 1 hour ago
Mobile Application Store Analyst
Government of Alberta
AB
The Citizen Experience branch is looking for a Mobile Application Store Analyst. Reporting to the Manager, Technical Standards, the Mobile Application Store Analyst is responsible for…
Added 1 hour ago
Identity & Access Governance Analyst
R W Tomlinson
Ottawa, ON
…Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to…
Added 1 hour ago
ES
Analyste, Soutien technique - Bilingual IT Service Desk Analyst - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Poste : Analyste, Soutien technique - IT Service Desk Analyst
Added 1 hour ago
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Billing Analyst
Arup
Toronto, ON
- Full-time
We are currently seeking a Billing Analyst to work in our Los Angeles office. Our Billing Analysts’ staff are integral members of our finance teams. It is business imperative that we…
Added 2 hours ago
T
Information Security Analyst (Detection Engineer)
TD
Toronto, ON
- Full-time
We are seeking a Senior Information Security Analyst to support enterprise cybersecurity monitoring, detection engineering, and security operations improvement. This role will help develop…
Added 2 hours ago
T
Information Security Analyst II ( Social Engineer Threat Analyst)
TD
Toronto, ON
- Full-time
…messaging, and online channels. The role operates within established information security, operational risk, and regulatory frameworks while helping drive continuous improvement of…
Added 3 hours ago
D
Business Analyst
Deloitte
Toronto, ON
- Full-time
Developer at the Business Technology Analyst level. The ideal candidate has practical experience building
Added 3 hours ago
NB
Senior Analyst Control Testing
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Analyst Control Testing at
Added 3 hours ago
TD
Senior Analyst, IT Security, Risk and Audit Management (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
- $108,205 to $129,846 CAD / year
- Full-time
Senior Analyst, IT Security, Risk and Audit Management
Added 4 hours ago
UI
Junior Business Analyst
Util-Assist Inc.
Toronto, ON · Newmarket, ON
- Full-time
…services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their…
Added 4 hours ago
C1
AML Analyst - (Hybrid)
Central 1
Toronto, ON · Vancouver, BC
- Full-time
…million diverse customers in communities across Canada. For more information, visit…
Added 4 hours ago
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Partner Program Product Manager
Cohesity
Canada
- Full-time
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data -…
Added 4 hours ago
K
Procurement Engineer
Kinectrics
Toronto, ON
- Full-time
…schedule adherence and quality assurance. OPG and Bruce Power security clearance is an asset. Ability to obtain and maintain nuclear site security clearance is…
Added 4 hours ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
Our growing diversified investment banking team is seeking an Experienced Analyst / Associate to join our team in Edmonton to play a key role across all aspects of transaction delivery.
Added 4 hours ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
Our growing diversified investment banking team is seeking an Experienced Analyst / Associate to join our team in Edmonton to play a key role across all aspects of transaction delivery.
Added 5 hours ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
May support the design, review, and integration of all application requirements, including functional, security, integration, performance, quality, and operations
Added 5 hours ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
…candidate is expected to think creatively, improve the daily process, and take responsibility and ownership for this to…
Added 5 hours ago
CH
Analyste, Soutien technique - Bilingual IT Service Desk Analyst - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Poste : Analyste, Soutien technique - IT Service Desk Analyst
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 5 hours ago
VF
Sr. Analyst, Business Intelligence
Village Farms International
Montreal, QC
- Full-time
Configurer les stratégies d’actualisation, les relations entre les modèles et la sécurité au niveau des lignes (Row-Level Security) afin d’assurer un accès fiable et approprié aux données.

Canada Life

IT Business Systems Analyst

Toronto, ON, Canada

The base salary for this position is between $65,800 - $109,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $65,800 - $109,700 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience or the equivalent in experience plus education.
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary Full Time

Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working. 

Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.

We are looking for a Business Systems Analyst.

The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the Individual Insurance portfolio. The role will also work closely with vendors as well as business partners in New Business and Underwriting.

The Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support, or configuration.

The successful candidate will develop a strong and deep understanding of Individual Customer needs and how systems support the core business unit mission.

What you will do:

Works closely with cross-departmental staff to understand how systems are used to support business functions.
Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
In conjunction with development staff, is responsible to plan and analyze data structures for internal and vendor business systems.
Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
Responsible to support system upgrades and maintenance after implementation during the warranty period.
Enforce application delivery methodologies, specifications and standards associated with CEO/CFO delivery controls.
Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.

What you will bring:

Post-secondary Degree or equivalent experience in Information Technology.
3-5 years of relevant experience or the equivalent in experience plus education.
Experience working with outside developers, vendors, and consultants.
Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines.
Experience with requirements gathering and documentation of functional and non-functional specifications.
Experience working with cloud and legacy Technologies
A self-starter who can work effectively as a member of a team or independently as the assignment requires.
Demonstrated analytical and computer proficiency necessary.
Excellent interpersonal skills, ability to build strong relationships with internal clients, and a successful track record of collaboration toward achieving objectives expected.
Strong technical skills in Microsoft office (excel, access, word, PowerPoint, Outlook)
Should be comfortable working on both mainframe and client-server platforms.
Excellent communication skills both orally and written as communication is internally and externally with clients
Ability to work well in a team environment and independently
Experience with development or translation of customer personas, journey maps and wireframe into functional and non-functional specifications
Knowledge of the insurance industry would be considered a strong asset

The base salary for this position is between $65,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Gather, analyze, and document business needs, then translate them into functional and non-functional requirements, specifications, and user stories for system development, configuration, and testing. Coordinate with business teams, vendors, developers, and quality assurance staff to deliver and maintain systems, support upgrades and user transitions, and ensure requirements are traceable to test plans and cases.

Requirements

Requires a post-secondary degree in Information Technology or equivalent experience, with 3–5 years of relevant experience and experience gathering and documenting functional and non-functional requirements. Candidates should have strong analytical, organizational, communication, and collaboration skills; experience with vendors and cloud and legacy technologies; proficiency in Microsoft Office; and comfort with mainframe and client-server platforms.

Skills

Business Requirements Gathering
Functional and Non-Functional Specifications
Systems Analysis
Requirements Documentation
Data Structure Analysis
Vendor Management
Stakeholder Collaboration
Use Case Development
Quality Assurance Coordination
Testing and Traceability
Technical Documentation
User Training and Support
Analytical Problem-Solving
Microsoft Office
Mainframe and Client-Server Platforms
Customer Journey Mapping

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Career Development
Learning Programs
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Individual Insurance
Business Requirements
Functional Specifications
Non-Functional Specifications
User Stories
Application Development
System Configuration
Data Structures
Cloud Technologies
Legacy Technologies
Mainframe
Client-Server Platforms
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Use Cases
Quality Assurance
Test Strategies
Test Plans
Test Cases
Customer Personas
Journey Maps
Wireframes
Vendor Collaboration
System Upgrades
User Training
Insurance Industry

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