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Added 56 mins ago
1P
Information Technology Service Desk
10 Percent Recruiting Ltd.
AB · Greater Edmonton Metropolitan Area
- Contract
Two-year post-secondary diploma in Information Technology or a related discipline.
Added 6 hours ago
CC
Campus Director
CDI College
Surrey, BC
- Full-time
…Canadian career training institution, dedicated to quality education and student success. Established in 1970, we offer over 50 diploma and certifications programs across various…
Added 11 hours ago
Campus Director
Primacorp Ventures Inc
Surrey, Brit
…Canadian career training institution, dedicated to quality education and student success. Established in 1970, we offer over 50 diploma and certifications programs across various…
Added 15 hours ago
AVRCE Casual Educational Assistants - November 2026
Nova Scotia Regional Centres for Education & CSAP
NS · Various Locations, NS
ANNAPOLIS VALLEY REGIONAL CENTRE FOR EDUCATION
Added 15 hours ago
MN
Area Sales Manager
Mazak North America
AB · Edmonton, AB
- Full-time
Post-secondary education in Business, Engineering, or a related field, or equivalent combination of education and relevant experience.
Added 18 hours ago
W
HSE Specialist II
Worley
Edmonton, AB
- Full-time
Post-secondary education in Occupational Health and Safety-Diploma is an asset.
Added 22 hours ago
NS
EDUCATIONAL ASSISTANT: CLASSROOM ASSISTANT/PHYSICAL CARE
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
- Temporary
Two-year post-secondary diploma in a relevant field such as Developmental Service Worker, Youth Worker, Early Childhood Education, or Practical Nursing (formerly RNA diploma).
Added 22 hours ago
NS
EDUCATIONAL ASSISTANT: CLASSROOM ASSISTANT/PHYSICAL CARE
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
- Full-time
Two-year post-secondary diploma in a relevant field such as Developmental Service Worker, Youth Worker, Early Childhood Education, or Practical Nursing (formerly RNA diploma).
Added 22 hours ago
NS
EDUCATIONAL ASSISTANT: CLASSROOM ASSISTANT/PHYSICAL CARE
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
- Temporary
Two-year post-secondary diploma in a relevant field such as Developmental Service Worker, Youth Worker, Early Childhood Education, or Practical Nursing (formerly RNA diploma).
Added 22 hours ago
DS
Accounting Clerk - Continuing - Tuesday/Thursday/Friday
Delta School District 37, British Columbia
Delta, BC
- Full-time
…duties to support the accounting and purchasing functions of a secondary…
Added 22 hours ago
NS
EDUCATIONAL ASSISTANT: CLASSROOM ASSISTANT/PHYSICAL CARE
Nipissing-Parry Sound Catholic District School Board
North Bay, ON
- Full-time
Two-year post-secondary diploma in a relevant field such as Developmental Service Worker, Youth Worker, Early Childhood Education, or Practical Nursing (formerly RNA diploma).
Added 22 hours ago
NS
EDUCATIONAL ASSISTANT: CLASSROOM ASSISTANT/PHYSICAL CARE
Nipissing-Parry Sound Catholic District School Board
Callander, ON
- Temporary
Two-year post-secondary diploma in a relevant field such as Developmental Service Worker, Youth Worker, Early Childhood Education, or Practical Nursing (formerly RNA diploma).
Added 22 hours ago
WC
Education Assistant (High Needs) – Supply List
Waterloo Catholic District School Board
Kitchener, ON
- Internship
Other post-secondary education, training, or credentials that are relevant to supporting children and youth with diverse learning, developmental, behavioural, communication, and/or…
Added 1 day ago
CT
Recruitment Coordinator – Guelph, ON Canada
Connect Tech Inc.
Guelph, ON
- Full-time
Post-secondary education in Human Resources or a related field; equivalent education and experience may be considered.
Added 1 day ago
M
Sr TA Advisor
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Related post-secondary education and 8+ years of recruiting experience, preferably in a high-tech environment
Added 1 day ago
Clinical Informatics Analyst (Future Opportunities)
Mariner
NB · NS
Post-secondary education in clinical, health science, information technology, or health informatics with 1–2 years of clinical informatics experience.
Added 1 day ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
This position requires a level of education, training and experience equivalent to a minimum of 3 years’ experience working in a senior administrative assistant role, preferably in a…
Added 1 day ago
SD
CG26-36 Education Assistant
School District No. 6 (Rocky Mountain)
Golden, BC
- Full-time
Appropriate post secondary training (i.e. Special Education Assistant Program or a diploma in counseling, social work, child care or education). Certified candidates will have completed a…
Added 1 day ago
NC
Instructor, Speech-Language Pathologist
NorQuest College
Edmonton, AB
- Full-time
As a NorQuest Instructor, you will facilitate learning in a variety of modalities using technology to create engaging learner experiences. Instructors help learners acquire the knowledge,…
Added 1 day ago
IR
Office Administrator/Receptionist - In-Office, Toronto (Canada)
Info-Tech Research Group
Toronto, ON
- Full-time
Post-secondary education and relevant office experience required.
Added 1 day ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
Post-secondary education in emergency management, business continuity, healthcare administration, risk management, or a related field.
Added 1 day ago
AS
Long Term Substitute Teacher
ACCEL Schools
Youngstown, AB
- Full-time
…Excellence in Youngstown, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for…
Added 1 day ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · Grant, Winnipeg, MB
- Part-time
…referral relationship during the application process. Referral information submitted after an application has been received may not be eligible for consideration under the Employee Referral…
Added 1 day ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
Post-Secondary education in IT or related discipline.
Added 1 day ago
IF
Vendor Management Analyst, Tech+Lab
Intact FC
Toronto, ON · Montreal, QC · Laval, QC
- Full-time
Post-secondary education in Business, Finance & Accounting, or Information Technology – is required

Canada Life

IT Business Systems Analyst

Toronto, ON, Canada

The base salary for this position is between $65,800 - $109,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $65,800 - $109,700 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience or the equivalent in experience plus education.
Posting language: English
Posted: Oct 6, 2026

Original job description

Temporary Full Time

Technology redefines the way we work and deliver to meet business needs and elevate the customer experience. You’ll be part of an organization that is embracing modern technology, innovation and agile ways of working. 

Our Canada Technology team is a strategic partner in our business – with an ambition to be a forward-thinking, agile technology organization delivering secure, resilient and leading solutions that support Canada Life and the well-being of millions of Canadians.

We are looking for a Business Systems Analyst.

The Business Systems Analyst is a key interface between various departments within the Individual Customer business unit, in support of delivering and sustaining capabilities for the Individual Insurance portfolio. The role will also work closely with vendors as well as business partners in New Business and Underwriting.

The Business Systems Analyst will be responsible for collection, analysis, and documentation of business requirements, needs and features, contribute to solutioning discussions and translate business needs and features into developer-consumable functional and non-functional requirements as an input to design, development and testing exercises associated with application development, support, or configuration.

The successful candidate will develop a strong and deep understanding of Individual Customer needs and how systems support the core business unit mission.

What you will do:

Works closely with cross-departmental staff to understand how systems are used to support business functions.
Works with cross-departmental staff and management to analyze how existing systems may be improved to better support their business functions.
Works with vendors and cross-business unit staff to deliver new systems and technology solutions.
In conjunction with development staff, is responsible to plan and analyze data structures for internal and vendor business systems.
Writes detailed functional and non-functional specifications or user stories for developing or modifying various systems.
Responsible to support system upgrades and maintenance after implementation during the warranty period.
Enforce application delivery methodologies, specifications and standards associated with CEO/CFO delivery controls.
Provide technical documentation and analysis, help administer or contribute to training for users, and support end users during the transition to maintenance period.
Create use cases for testing, as part of the System Requirements documentation process and work with quality assurance resources to ensure understanding of the requirements and traceability of test strategies, plans and test cases back to business requirements.

What you will bring:

Post-secondary Degree or equivalent experience in Information Technology.
3-5 years of relevant experience or the equivalent in experience plus education.
Experience working with outside developers, vendors, and consultants.
Strong analytical, quantitative, problem solving, and organizational skills; attention to detail; and ability to coordinate multiple tasks, set priorities, and meet deadlines.
Experience with requirements gathering and documentation of functional and non-functional specifications.
Experience working with cloud and legacy Technologies
A self-starter who can work effectively as a member of a team or independently as the assignment requires.
Demonstrated analytical and computer proficiency necessary.
Excellent interpersonal skills, ability to build strong relationships with internal clients, and a successful track record of collaboration toward achieving objectives expected.
Strong technical skills in Microsoft office (excel, access, word, PowerPoint, Outlook)
Should be comfortable working on both mainframe and client-server platforms.
Excellent communication skills both orally and written as communication is internally and externally with clients
Ability to work well in a team environment and independently
Experience with development or translation of customer personas, journey maps and wireframe into functional and non-functional specifications
Knowledge of the insurance industry would be considered a strong asset

The base salary for this position is between $65,800 - $109,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Gather, analyze, and document business needs, then translate them into functional and non-functional requirements, specifications, and user stories for system development, configuration, and testing. Coordinate with business teams, vendors, developers, and quality assurance staff to deliver and maintain systems, support upgrades and user transitions, and ensure requirements are traceable to test plans and cases.

Requirements

Requires a post-secondary degree in Information Technology or equivalent experience, with 3–5 years of relevant experience and experience gathering and documenting functional and non-functional requirements. Candidates should have strong analytical, organizational, communication, and collaboration skills; experience with vendors and cloud and legacy technologies; proficiency in Microsoft Office; and comfort with mainframe and client-server platforms.

Skills

Business Requirements Gathering
Functional and Non-Functional Specifications
Systems Analysis
Requirements Documentation
Data Structure Analysis
Vendor Management
Stakeholder Collaboration
Use Case Development
Quality Assurance Coordination
Testing and Traceability
Technical Documentation
User Training and Support
Analytical Problem-Solving
Microsoft Office
Mainframe and Client-Server Platforms
Customer Journey Mapping

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Employee Discounts
Employee Recognition Programs
Career Development
Learning Programs
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Individual Insurance
Business Requirements
Functional Specifications
Non-Functional Specifications
User Stories
Application Development
System Configuration
Data Structures
Cloud Technologies
Legacy Technologies
Mainframe
Client-Server Platforms
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Use Cases
Quality Assurance
Test Strategies
Test Plans
Test Cases
Customer Personas
Journey Maps
Wireframes
Vendor Collaboration
System Upgrades
User Training
Insurance Industry

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