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Added 26 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 26 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 26 mins ago
B
Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 41 mins ago
WF
Head Electrician
West Fraser
Edson, AB
- Full-time
As a member of our management team, you will be reporting directly to the Maintenance Superintendent. Your responsibilities include supervising a high performing electrical crew to provide…
Added 56 mins ago
P
restaurant assistant manager
Petro-Canada
Miramichi, NB
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 56 mins ago
CS
computer network technician
Condor Security Inc.
Toronto, ON · North York, ON
- Full-time
Perform data backups and disaster recovery operations
Added 56 mins ago
MB
food service supervisor
Mary Brown's Chicken
Orillia, ON
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 56 mins ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Toronto, ON
- Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 56 mins ago
SP
cook
Smoke's Poutinerie Inc.
Saskatoon, SK
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 56 mins ago
S
Liquor Store - Assistant Manager Liquor Store
Sobeys
Calgary, AB
- Full-time
…engaged, results oriented and passionate people leader to join our team as an Assistant Store Manager. As a member of the management team, our Assistant Store Manager is responsible for…
Added 1 hour ago
S
Services Lead, Stores - Full Time
sephora.com
Markham, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 2 hours ago
TG
Planet Fitness - Member Services Representative - Part Time - Timmins
Taymax Group
Timmins, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 2 hours ago
Liquor Store - Assistant Manager Liquor Store
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
…engaged, results oriented and passionate people leader to join our team as an Assistant Store Manager. As a member of the management team, our Assistant Store Manager is responsible for…
Added 4 hours ago
SG
Facility Maintenance and Warehouse Associate
Superior Glove
Halton Hills, ON
- $24 to $26 CAD / hour
Support operations and engineering projects and perform other duties as assigned.
Added 4 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 4 hours ago
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M.L.T. Charge - Quality
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 4 hours ago
WT
Finance Operations Manager
Water Treatment Equipment Co
Lloydminster, SK
- Full-time
As Finance Operations Manager, you will play a key leadership role in ensuring the financial strength, accountability, and sustainability that allows our team to deliver exceptional service…
Added 4 hours ago
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Civil Structural Engineer
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Montreal, QC
- Full-time
AtkinsRéalis is looking for a civil / structural engineer to join a team dedicated to engineering works mainly targeting hydroelectric projects and who will be able to use his or her…
Added 4 hours ago
A
Senior Legal Counsel
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Montreal, QC
- Full-time
As a member of the Canada Legal Affairs team, you will report to the Regional General Counsel, Canada, or their designate, and will be responsible for:
Added 5 hours ago
C
Cast Member - Seasonal @ Cineplex Square One, Mississauga
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- Part-time
We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are…
Added 5 hours ago
S
Senior Structural Engineer, Mining
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Montreal, QC
- Full-time
Sedgman Novopro Ltd is currently looking for a Senior Structural Engineer to join our team in Montreal, Quebec. He/she will be responsible for leading and providing technical support on…
Added 6 hours ago
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Guest Experience Lead | Westmount
lululemon
Montreal, QC
- Full-time
Added 6 hours ago
M
Part-Time Seasonal Sales Support Advisor (Bloor Holt Renfrew)
Moncler
Toronto, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 6 hours ago
M
Part-Time Seasonal Sales Support Advisor (Oakridge)
Moncler
Vancouver, BC
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 6 hours ago
M
Part-Time Seasonal Sales Support Advisor (Holt Renfrew)
Moncler
Mississauga, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…

Canada Life

Senior Technical Lead

London, ON, Canada

The base salary for this position is between $110,000 - $135,000 annually. · Full-time

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Job details

Pay: The base salary for this position is between $110,000 - $135,000 annually.
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

Permanent Full Time

The Senior Technical Lead is a customer first individual accountable for the vision and execution of their portfolio. The role covers all aspects of the software development lifecycle. Success is measured by the team’s collective ability to generate positive results for Canada Life’s business and client objectives. This role will build a partnership with stakeholders in the Business and/or IS units to evolve (imagine new solutions), optimise (increase the impact of existing applications) and stabalise (resolve issues or escalated concerns).

The role will lead and build a high performing and engaged team that supports continuous improvement and growth initiatives.

What you will do:

Customer Relationship Management

Build and maintain senior level relationships with leaders across multiple groups in the organization, for the purpose of influencing technology directions and promoting effective collaboration
Collaborates with multiple business unit leaders across divisions to anticipate and respond to customer inquiries about technology capabilities and service expectations
Ensure leaders and team members work together to drive performance and that high expectations are delivered within the values of the organization

People Leadership

You will lead a team and manage a complex portfolio with multiple products in a technology environment for either the Individual / Advisory Network or Group Customer technology groups
Create goal clarity, role and accountability clarity, and provide direction on decision rights and accountabilities
Lead a team to meet and exceed market-leading service standards for application support, production and maintenance, and technology services delivery, while ensuring high performance and engagement
Identify opportunities (processes, training, systems) to retain and transition knowledge to enhance individual and team effectiveness

Delivery, Adoption, Operations & Support

Consult with architects and business leaders on the best strategy and options to meet client and business objectives. Implement, maintain and enhance applications and technology.
Ensure applications availability and resources are aligned with current and future support needs through the development of roadmaps and use of metrics.
Monitor applications for health and security concerns to evolve the roadmap
Responsible for all aspects of application support, with recommendations on maintenance of application health and effectiveness based on assessments
Accountable for maintenance, support, and availability of on premise systems and, 3rd party operated systems supporting the Business Unit. Application support responsibilities include break/fix, upgrades, patches, support optimization, continuous improvement, maintaining 3rd party operated application relationships and, 2nd level support
Keep current on industry technology direction and best practices
Contribute to the annual business planning process by providing a financial view of application support

What you will bring:

Post-secondary degree/diploma in business or computer science or equivalent experience.
A minimum of 6 to 9 years’ industry related experience supporting technology platforms and delivering projects/products to enable businesses capabilities in the group customer and/or individual customer and advisory network department
Agile Leadership experience in a technology environment
A Change Leader with experience in driving a high performance culture and advocating the culture changes within the business unit.
Excellent leadership skills with the ability to hire, inspire, train/develop, performance manage and drive high employee engagement
Ability to deal with ambiguity and flexibility of approach
Strong relationship building and influencing skills
Excellent written and verbal communication skills to prepare communications and interact effectively with all levels, technical and non-technical within the organization.
Demonstrated experience in challenging the status quo and identifying areas of operational improvement (example: people, process, technology).
Preference and experience working in a complex environment that rapidly evolving, and ambiguous with high expectations for excellence and achievement
Able to be "hands-on" with support, but also have a strategic / business mindset
Experience of working with Agile/DevOps methodology is desirable
Experience with ServiceNow platform and ITIL Certification considered strong assets

The base salary for this position is between $110,000 - $135,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Lead a high-performing technology team and manage a complex application portfolio, building relationships with business and technology stakeholders to shape technology direction and deliver business and client objectives. Oversee application strategy, roadmaps, availability, security, maintenance, production support, and continuous improvement, while contributing financial input to annual business planning.

Requirements

Requires a post-secondary degree or diploma in business or computer science, or equivalent experience, and 6–9 years of relevant experience supporting technology platforms and delivering projects or products. Candidates should have technology leadership and change-management experience, strong communication and relationship-building skills, and the ability to balance hands-on support with strategic thinking; Agile/DevOps experience is desirable, while ServiceNow experience and ITIL certification are assets.

Skills

Technology Leadership
People Management
Agile Leadership
Application Support
Roadmap Development
Production Support
IT Service Delivery
Change Management
Operational Improvement
Communication
Strategic Planning
DevOps
ServiceNow
ITIL

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Technology Platforms
Application Support
Application Maintenance
Production Support
Technology Services Delivery
Agile
DevOps
ServiceNow
ITIL
Roadmaps
Application Availability
Application Health
Security
Break/Fix Support
Upgrades
Patches
Continuous Improvement
Change Management
Stakeholder Management
Business Planning
Financial Services
Insurance
Knowledge Transfer

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