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Added 6 mins ago
Anaesthesia Assistant (Operating Room)
Michael Garron Hospital
Toronto, ON
Full-time
…of community within Canada's largest city. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to…
Added 6 mins ago
Electrician - Journeyman
DCM Group Inc.
Leroy, SK
Contract
…partnerships with clients. Our mission is to be an industry leader by creating a family of talented individuals in a culture of innovation, safety, quality, efficiency and fun. We are proud…
Added 6 mins ago
Arborist Crew Leader
The Davey Tree Expert Company
Nisku, AB
Full-time
As a Crew Leader you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 6 mins ago
Loader Operator
American Iron & Metal (AIM)
Montreal, QC
Full-time
American Iron & Metal (AIM) is a family-owned company and a globally recognized leader in the metal recycling industry, with more than 135 sites and 4,000 employees worldwide. We have…
Added 6 mins ago
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
Accurately report problems, issues, production delays, quality concerns, and non‑conformances to the appropriate team leader, engineering, or quality personnel.
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Groundperson [Arborist Assistant]
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Full-time
Assist Crew leader in job- site setup, debris removal, cleanup and equipment maintenance.
Added 6 mins ago
Arborist Crew Leader
The Davey Tree Expert Company
Nanaimo, BC
Full-time
As a Crew Leader you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 6 mins ago
Label Production Manager
ProMach
Mississauga, ON
Full-time
Reporting to the Plant Manager, the Label Production Manager will lead our Mississauga label production team. In this hands-on role, you will drive operational excellence across safety,…
Added 6 mins ago
Associate Director, Information Security
Algonquin College of Applied Arts and Technology
Ottawa, ON
Full-time
There has never been a more important time to lead information security in higher education. As technology continues to transform how we teach, learn, work, and connect, the cybersecurity…
Added 7 mins ago
Security Guard - Emergency Response
Securitas Canada
Mississauga, ON
Full-time
Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public…
Added 7 mins ago
After Hours Security Scheduler
Securitas Canada
Toronto, ON
Full-time
Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public…
Added 7 mins ago
Gestionnaire de Produits Solutions Industrielles / Industrial Solutions Product Manager
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Montreal, QC · Mirabel, QC
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Added 7 mins ago
Manager Producer Risk Management
Bunge
Regina, SK
…the world. As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re…
Added 20 mins ago
Divisional Sales Manager
Nedco
Mississauga, ON
$100,000 to $140,000 CAD / year
Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 20 mins ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
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…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 20 mins ago
Enterprise Security Architect
Epsilon Solutions Ltd.
Toronto, ON
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The Security Architect will be part of a team who’s role is to assure enterprise security architecture with a focus on the review and authorship of Architecture Decision Records (ADRs) and…
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Investigation Coordination Officer
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American Iron & Metal Company (AIM) is a recognized global leader in the metal recycling industry, with over 125 locations and 4,000 employees worldwide. We have continued to thrive for the…
Added 22 mins ago
Service Desk Analyst
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Halifax, NS
BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with…
Added 22 mins ago
Retail Shift Leader
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Toronto, ON · Parliament, Toronto, ON
$19 to $21 CAD / hour
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…dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the…
Added 22 mins ago
Retail Shift Leader
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…dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the…
Added 36 mins ago
Project Coordinator
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As a Project Coordinator working in our Building Operations team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of client, team and project…
Added 36 mins ago
Associate Director, Quality Systems & Compliance
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Toronto, ON · Greater Toronto Area, Canada
$132,240 to $165,300 CAD / year
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The Associate Director, Quality Systems and Compliance is a key member of our client’s Quality Operations team and business leader of Compliance team. The individual will report to Senior…
Added 36 mins ago
Vice Principal
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Toronto, ON · Greater Toronto Area, Canada
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…on-campus and online students, supported by a multidisciplinary team of more than 200 faculty and staff, including over 100 educational leaders and certified teachers. NOIC offers a…
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Chef De Partie (Full Time)
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…World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top…
Added 36 mins ago
Directeur de district / District Manager
Alsco Uniforms
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$75,000 CAD / year
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Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building…

Canada Life

Senior Technical Lead

Winnipeg, MB, Canada

Pay: The base salary for this position is between $110,000 - $135,000 annually.
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Permanent Full Time

The Senior Technical Lead is a customer first individual accountable for the vision and execution of their portfolio. The role covers all aspects of the software development lifecycle. Success is measured by the team’s collective ability to generate positive results for Canada Life’s business and client objectives. This role will build a partnership with stakeholders in the Business and/or IS units to evolve (imagine new solutions), optimise (increase the impact of existing applications) and stabalise (resolve issues or escalated concerns).

The role will lead and build a high performing and engaged team that supports continuous improvement and growth initiatives.

What you will do:

Customer Relationship Management

Build and maintain senior level relationships with leaders across multiple groups in the organization, for the purpose of influencing technology directions and promoting effective collaboration
Collaborates with multiple business unit leaders across divisions to anticipate and respond to customer inquiries about technology capabilities and service expectations
Ensure leaders and team members work together to drive performance and that high expectations are delivered within the values of the organization

People Leadership

You will lead a team and manage a complex portfolio with multiple products in a technology environment for either the Individual / Advisory Network or Group Customer technology groups
Create goal clarity, role and accountability clarity, and provide direction on decision rights and accountabilities
Lead a team to meet and exceed market-leading service standards for application support, production and maintenance, and technology services delivery, while ensuring high performance and engagement
Identify opportunities (processes, training, systems) to retain and transition knowledge to enhance individual and team effectiveness

Delivery, Adoption, Operations & Support

Consult with architects and business leaders on the best strategy and options to meet client and business objectives. Implement, maintain and enhance applications and technology.
Ensure applications availability and resources are aligned with current and future support needs through the development of roadmaps and use of metrics.
Monitor applications for health and security concerns to evolve the roadmap
Responsible for all aspects of application support, with recommendations on maintenance of application health and effectiveness based on assessments
Accountable for maintenance, support, and availability of on premise systems and, 3rd party operated systems supporting the Business Unit. Application support responsibilities include break/fix, upgrades, patches, support optimization, continuous improvement, maintaining 3rd party operated application relationships and, 2nd level support
Keep current on industry technology direction and best practices
Contribute to the annual business planning process by providing a financial view of application support

What you will bring:

Post-secondary degree/diploma in business or computer science or equivalent experience.
A minimum of 6 to 9 years’ industry related experience supporting technology platforms and delivering projects/products to enable businesses capabilities in the group customer and/or individual customer and advisory network department
Agile Leadership experience in a technology environment
A Change Leader with experience in driving a high performance culture and advocating the culture changes within the business unit.
Excellent leadership skills with the ability to hire, inspire, train/develop, performance manage and drive high employee engagement
Ability to deal with ambiguity and flexibility of approach
Strong relationship building and influencing skills
Excellent written and verbal communication skills to prepare communications and interact effectively with all levels, technical and non-technical within the organization.
Demonstrated experience in challenging the status quo and identifying areas of operational improvement (example: people, process, technology).
Preference and experience working in a complex environment that rapidly evolving, and ambiguous with high expectations for excellence and achievement
Able to be "hands-on" with support, but also have a strategic / business mindset
Experience of working with Agile/DevOps methodology is desirable
Experience with ServiceNow platform and ITIL Certification considered strong assets

The base salary for this position is between $110,000 - $135,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead a technology team and portfolio across the software development lifecycle, building stakeholder partnerships and delivering solutions that support business and client objectives. Oversee application availability, support, maintenance, security, roadmaps, and continuous improvement while developing an engaged, high-performing team.

Requirements

Requires a post-secondary degree or diploma in business or computer science, or equivalent experience, and 6 to 9 years of relevant experience supporting technology platforms and delivering projects or products. Candidates should bring technology leadership, change management, communication, relationship-building, and operational improvement experience; Agile/DevOps experience is desirable, while ServiceNow experience and ITIL certification are strong assets.

Skills

Technology Leadership
People Leadership
Agile Leadership
Application Support
Roadmap Development
Production Support
Incident Resolution
Change Leadership
Continuous Improvement
Operational Improvement
Communication
Strategic Planning
DevOps
ITIL

Benefits

Career Advancement Opportunities
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Technology Portfolio
Application Support
Application Maintenance
Production Support
Application Availability
Application Health
Technology Roadmaps
Security
Break/Fix
Upgrades
Patches
Support Optimization
Third-Party Application Management
Second-Level Support
Agile
DevOps
ServiceNow
ITIL
Change Management
Business Planning
Stakeholder Management
People Leadership
Continuous Improvement
Technology Services Delivery

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