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Added 11 mins ago
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Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
AbbVie Canada is looking to hire a Therapeutic Specialist to join our Gynecology & Gastroenterology (Motility) commercial sales team. This role will be based in the Lower Mainland of BC and…
Added 11 mins ago
RB
Senior GES Payments Specialist - 1 year contract
Royal Bank of Canada
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 11 mins ago
RB
Senior GES Payments Specialist - 6 month contract
Royal Bank of Canada
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 11 mins ago
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Senior GES Payments Specialist - 6 month contract
RBC
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 26 mins ago
Accounts Payable Specialist (Temporary, 6 Months)
Century Group
New Westminster, BC
…plan (DCPP), and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available across a diverse…
Added 56 mins ago
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Senior GES Payments Specialist - 1 year contract
RBC
Toronto, ON
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 1 hour ago
EA
Group Benefits Specialist
Effortless Admin Inc.
Edmonton, AB
- Full-time
This is more than a job -- it's your entry point into the dynamic group insurance industry. As a Group Benefits Specialist, you'll gain hands-on experience with Canada's top benefits…
Added 1 hour ago
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Specialist, Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks! Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in…
Added 2 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
Specialist Services: One of the pediatricians does outreach clinics in Hope (50km east of Chilliwack) to serve the large geographical areas served by the hospital. One of the pediatricians…
Added 2 hours ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Successful completion of accredited postgraduate training in Psychiatry.
Added 2 hours ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Successful completion of accredited postgraduate training in Psychiatry.
Added 2 hours ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Successful completion of accredited postgraduate training in Psychiatry.
Added 3 hours ago
Autobody Technician
Kirmac Collision and Autoglass
Maple Ridge, BC
Certification premiums that increase your base rate - with all OE training costs fully covered by Kirmac
Added 3 hours ago
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Maintenance & Renovations Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
Participate in training and engage in continuous learning
Added 3 hours ago
CL
Warehouse Systems & Process Improvement Specialist
Charger Logistics Inc
Brampton, ON
- Full-time
We are looking for a hands-on Warehouse Systems & Process Improvement Specialist to improve warehouse operations, workflows and system effectiveness.
Added 4 hours ago
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Child Life Specialist, Child and Youth Therapeutic Services, T7 Medical Inpatient - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
The Child Life Specialist reports operationally to the Director, Professional Practice and the designated Program Leader and professionally under the practice supervision of the Practice…
Added 4 hours ago
PS
Product Specialist - CRM
PBS Systems
Calgary, AB
- Full-time
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added 4 hours ago
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Registered Dental Hygienist - Join the Corus Orthodontists Talent Community
Corus Orthodontists
Toronto, ON
- Full-time
Professional Development: Take advantage of our continuing education reimbursement to further develop your skills and learn from our talented professionals by participating in our in-house…
Added 4 hours ago
Autobody Technician
Kirmac Collision and Autoglass
Kelowna, BC
Certification premiums that increase your base rate - with all OE training costs fully covered by Kirmac
Added 4 hours ago
FN
Specialist, eHealth Clinical Education and Training
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
As a Specialist, eHealth Clinical Education and Training you will be working under the general direction of the Manager of Clinical Adoption, eHealth establishes, integrates and implements…
Added 4 hours ago
LT
Stretch Specialist
Life Time Inc.
Ajax, ON
- Full-time
Reads, watches, and engages in all required training's associated with the role
Added 4 hours ago
NI
Field Service Specialist (Nisku)- Completion Tools
NOV Inc.
Nisku, AB
- Full-time
The Field Service Specialist in Nisku, Alberta will oversee and install NOV Completion Tools equipment at customer job sites. The Field Service Specialist will account for, caliper, and…
Added 4 hours ago
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Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.
Added 5 hours ago
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Field Sales Representative - Ontario - Passenger & Light Truck Tire
Continental
Mississauga, ON
- Full-time
Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 76,000 people in 54…
Added 5 hours ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Calgary, AB
- Full-time
We are seeking a Senior Compliance and Licensing Specialist to provide dedicated compliance and risk management support with a primary focus on Employee Benefits & Retirement (EB&R), while…

Canada Life

Service Specialist

Vancouver, BC, Canada

The base salary for this position is between $57,100 - $85,600 annually. · Full-time

Apply About employer

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Job details

Pay: The base salary for this position is between $57,100 - $85,600 annually.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Base + Comm

As a Service Specialist, you will be responsible for providing excellent customer service to our clients and Advisors. You will be a key part of the Canada Life Group Customer team, working with sales and service roles across multiple offices to achieve common goals, and delight our customers. This role is aligned to our office in Vancouver, BC.

What You Will Do

Implement, manage and maintain Group Life and Health benefits plans for assigned clients, including preparation of new case applications and amendment applications
Participate in employee educational sessions
Review contracts and employee booklets, and provide interpretation of contract wording to clients and advisors
Meet with clients and advisors on a regular basis to review and discuss product updates as well as administrative and claims procedures
Assist with training clients on administration of their benefit plans, including the on-line enrollment, billing and reporting tool
Act as a liaison with head office and claims offices on issues/problems with respect to assigned clients. Actively seek to find solutions for client/advisor issues
Work with underwriting on review and approval of routine plan changes
Manage premium billing problems/issues including employee terminations, new employee additions, wage/salary changes, etc.

What You Will Bring

Experience with Group Life and Health products and processes is an asset
Highly adaptable, driven to be your best, and proven initiative.
Post-secondary level education or a combination of relevant work experience
A valid driver’s license is required and automotive transportation
Proven experience providing excellent customer service
Ability to work independently as well as in a team environment
Strong decision making, problem solving skills and analytical skills
Proven organizational skills with the ability to manage multiple tasks and adjust to changing priorities in a fast-paced environment
Excellent communication skills, both oral and written
Mandarin/Cantonese is considered an asset
Effective delegation and follow up skills
Project management skills
Preference will be given to applicants who have completed the Group Health and Life primer course and/or CEBS courses for the GBA designation
In addition to this the successful candidate will be required to successfully complete the Group Life and Health Primer online study course under the Certified Employee Benefits Specialist Program

The base salary for this position is between $57,100 - $85,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Administer and maintain group life and health benefit plans for assigned clients, including applications, plan amendments, billing issues, and routine changes. Support clients and advisors through education, contract interpretation, regular reviews, training on online administration tools, and coordination with head office, claims, and underwriting teams.

Requirements

The role seeks proven customer service experience, strong communication, analytical, organizational, and problem-solving skills, and the ability to work independently and collaboratively in a fast-paced environment. Post-secondary education or relevant work experience is expected; group benefits experience is an asset, a valid driver’s license and access to automotive transportation are required, and completion of the Group Life and Health Primer course is required after hiring.

Skills

Customer Service
Group Life and Health Benefits
Communication
Problem Solving
Decision Making
Analytical Skills
Organization
Multitasking
Adaptability
Teamwork
Independent Work
Project Management
Delegation
Follow-Up
Benefits Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Life and Health Benefits
Benefits Plan Administration
Client Service
Advisor Support
New Case Applications
Amendment Applications
Employee Education
Contract Interpretation
Employee Booklets
Online Enrollment
Billing
Reporting Tools
Claims Procedures
Underwriting
Premium Billing
Employee Terminations
Salary Changes
Group Life and Health Primer
Certified Employee Benefits Specialist
GBA Designation
CEBS Courses
Mandarin
Cantonese
Driver’s License
Automotive Transportation

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