Find work in Canada.

619,515 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 25 mins ago
TS
Kettle Area Team Lead (Evening)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset.
Added 26 mins ago
T
Director of Engineering
TAIRC
ON · Regional Municipality of York, ON
- Volunteer
TAIRC is currently building its funding base. Opportunities identified as volunteer or unpaid do not provide compensation at this stage. Any future paid appointment would require available…
Added 40 mins ago
A
Virology, Therapeutic Specialist - Northern Ontario
AbbVie
Sudbury, ON · Greater Sudbury, Ontario
- $93,000 to $143,000 CAD / year
- Full-time
Paid time off: vacation, holidays, personal days, and volunteer days
Added 55 mins ago
CC
Financial Associate - MFDA
Coast Capital
Victoria, BC
- Full-time
Added 1 hour ago
C
Operations Management Associate - Food Manufacturing
Cargill
London, ON
- Full-time
Added 1 hour ago
Recreation Assistant (Casual) - The Waterford
Century Group
Delta, BC
Added 1 hour ago
Recreation Assistant with Class 4 (Casual) - The Wexford
Century Group
Delta, BC
Added 2 hours ago
W
Facility Operator - Part Time
Walker
Reaboro, ON
- Part-time
Give back to your community with two paid volunteer days annually and opportunities to become involved in events
Added 2 hours ago
Autobody Technician
Kirmac Collision and Autoglass
Maple Ridge, BC
Added 2 hours ago
BC
Customer Success Representative | Betty CA
Betty CA
Calgary, AB
- $55,000 to $60,000 CAD / year
Some experience or exposure to customer service, support, or any client-facing role (internships, part-time work, or volunteer experience all count!).
Added 3 hours ago
DW
Dispatcher (Union)
DP World
Vancouver, BC
- Full-time
Generous vacation time with paid flex day and volunteer days
Added 3 hours ago
CC
Transportation Specialist
Canadian Cancer Society
Toronto, ON
- Part-time
Extensive background in fleet support, communications, community services, client support, evaluation and volunteer relationships will lead to success or asset to this role.
Added 3 hours ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
- Full-time
Company-wide Employee Volunteer program (Blue Wave Program)
Added 3 hours ago
MF
Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
WORK LIFE BALANCE: paid volunteer days, competitive time off including 10 wellness days off, WorkPerks discount program, hybrid & flex work arrangements.
Added 3 hours ago
C
Operations Management Associate - Food Manufacturing
Cargill
High River, AB
- Full-time
Added 3 hours ago
C
Software Developer Embedded Systems II (Co-op) – Canada
Cisco
Vancouver, BC
- Full-time
Optional 10 paid days per full calendar year to volunteer
Added 3 hours ago
Swim Lessons Assistant Volunteer NLY
YMCA of Southwestern Ontario
London, ON
…candidates with a record from being offered gainful employment or a volunteer…
Added 3 hours ago
Detailer
Kirmac Collision and Autoglass
Langley (District), BC · Langley, BC
Added 3 hours ago
Autobody Technician
Kirmac Collision and Autoglass
Kelowna, BC
Added 3 hours ago
Market Support Volunteer
Catholic Social Services
Edmonton, AB
If you said yes to these questions, then we have the perfect volunteer opportunity for YOU!
Added 3 hours ago
P
Surveillance Operator - Opérateur de surveillance
Playground
Kahnawake 14 Réserve Indienne, QC
- $22 CAD / hour
- Part-time
Added 3 hours ago
FN
Specialist, eHealth Clinical Education and Training
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth…
Added 4 hours ago
TW
Business Advisor, Agriculture
Thrive Wealth Management
Humboldt No. 370, SK · Prince Albert, SK · Humboldt, SK
- Full-time
Added 4 hours ago
TW
Financial Advisor
Thrive Wealth Management
Saskatoon, SK
- Full-time
Added 4 hours ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.

Canada Life

Service Specialist

Vancouver, BC, Canada

The base salary for this position is between $57,100 - $85,600 annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $57,100 - $85,600 annually.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Base + Comm

As a Service Specialist, you will be responsible for providing excellent customer service to our clients and Advisors. You will be a key part of the Canada Life Group Customer team, working with sales and service roles across multiple offices to achieve common goals, and delight our customers. This role is aligned to our office in Vancouver, BC.

What You Will Do

Implement, manage and maintain Group Life and Health benefits plans for assigned clients, including preparation of new case applications and amendment applications
Participate in employee educational sessions
Review contracts and employee booklets, and provide interpretation of contract wording to clients and advisors
Meet with clients and advisors on a regular basis to review and discuss product updates as well as administrative and claims procedures
Assist with training clients on administration of their benefit plans, including the on-line enrollment, billing and reporting tool
Act as a liaison with head office and claims offices on issues/problems with respect to assigned clients. Actively seek to find solutions for client/advisor issues
Work with underwriting on review and approval of routine plan changes
Manage premium billing problems/issues including employee terminations, new employee additions, wage/salary changes, etc.

What You Will Bring

Experience with Group Life and Health products and processes is an asset
Highly adaptable, driven to be your best, and proven initiative.
Post-secondary level education or a combination of relevant work experience
A valid driver’s license is required and automotive transportation
Proven experience providing excellent customer service
Ability to work independently as well as in a team environment
Strong decision making, problem solving skills and analytical skills
Proven organizational skills with the ability to manage multiple tasks and adjust to changing priorities in a fast-paced environment
Excellent communication skills, both oral and written
Mandarin/Cantonese is considered an asset
Effective delegation and follow up skills
Project management skills
Preference will be given to applicants who have completed the Group Health and Life primer course and/or CEBS courses for the GBA designation
In addition to this the successful candidate will be required to successfully complete the Group Life and Health Primer online study course under the Certified Employee Benefits Specialist Program

The base salary for this position is between $57,100 - $85,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Administer and maintain group life and health benefit plans for assigned clients, including applications, plan amendments, billing issues, and routine changes. Support clients and advisors through education, contract interpretation, regular reviews, training on online administration tools, and coordination with head office, claims, and underwriting teams.

Requirements

The role seeks proven customer service experience, strong communication, analytical, organizational, and problem-solving skills, and the ability to work independently and collaboratively in a fast-paced environment. Post-secondary education or relevant work experience is expected; group benefits experience is an asset, a valid driver’s license and access to automotive transportation are required, and completion of the Group Life and Health Primer course is required after hiring.

Skills

Customer Service
Group Life and Health Benefits
Communication
Problem Solving
Decision Making
Analytical Skills
Organization
Multitasking
Adaptability
Teamwork
Independent Work
Project Management
Delegation
Follow-Up
Benefits Administration

Benefits

Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Life and Health Benefits
Benefits Plan Administration
Client Service
Advisor Support
New Case Applications
Amendment Applications
Employee Education
Contract Interpretation
Employee Booklets
Online Enrollment
Billing
Reporting Tools
Claims Procedures
Underwriting
Premium Billing
Employee Terminations
Salary Changes
Group Life and Health Primer
Certified Employee Benefits Specialist
GBA Designation
CEBS Courses
Mandarin
Cantonese
Driver’s License
Automotive Transportation

Report this job