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Added 10 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Mississauga, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Mississauga location.
Added 10 mins ago
K
Senior Compliance Officer
Kelly
Ottawa, ON · Kanata, ON
- $50 to $53 USD / hour
- Full-time
7+ years of experience in cybersecurity compliance, certifications, risk management, or information security, preferably within cloud services environments.
Added 11 mins ago
C
Concepteur de solutions de sécurité (Security Solutions Designer)
Cisco
Montreal, QC
- Full-time
As an advisor to the customer, you’ll be working with technology experts to craft architectures and configure products to meet customer-specific needs, are prepared to lead all technical…
Added 1 hour ago
A
Senior Sales Representative, Core Major Accounts (Hunter)
ADP
Calgary, AB
- Full-time
…identifying, engaging, and closing strategic Human Capital Management (HCM) opportunities within organizations of 50–150 employees. This is a true hunter role focused on new logo…
Added 1 hour ago
WH
Digital Transformation Intern
WELL Health Technologies Corp
Toronto, ON
- Full-time
…as business, commerce, finance, human resources, operations management, industrial engineering, information systems or analytics. You are returning to study after your placement, or…
Added 1 hour ago
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Digital Transformation Intern
WELL Health Technologies Corp
Vancouver, BC
- Full-time
…as business, commerce, finance, human resources, operations management, industrial engineering, information systems or analytics. You are returning to study after your placement, or…
Added 1 hour ago
OD
Salesforce Lead
OSI Digital
Toronto, ON
- $40,000 to $130,000 CAD / year
- Full-time
Act as the primary Salesforce solution advisor to business stakeholders, translating business requirements into scalable Salesforce architecture and implementation strategies.
Added 1 hour ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
The Project Manager holds full accountability for portfolio performance, strategic direction, budget oversight, and the management of external research partners and contractors, ensuring…
Added 1 hour ago
HI
Commercial Insurance Advisor
HUB International
Kamloops, BC
- Full-time
As a Commercial Insurance Advisor, you will apply your superior attention to detail and excellent client service skills while working closely with a team of Producers and Marketers on our…
Added 2 hours ago
CC
Small Business Advisor
Conexus Credit Union
Kindersley, SK · Macklin, SK
- Full-time
…providing creative solutions to come on board as our Small Business Advisor at our Macklin or Kindersley location. You will be providing needs based holistic financial advice (e.g.: credit…
Added 2 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Georgetown, ON · Vaughan, ON · Montreal, QC
- Full-time
Saputo is seeking a Senior Director, Revenue Management – North America.
Added 2 hours ago
HH
HVAC Sales Representative
Hammer's Heating & Cooling
Pitt Meadows, BC
- $41,600 to $140,000 CAD / year
- Full-time
We are looking for an experienced HVAC Sales Representative/Comfort Advisor to help homeowners choose heating and cooling solutions that meet their needs, homes, and budgets. This is a…
Added 2 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Accelerating the monthly and quarterly close process while improving the quality, accessibility, and reliability of financial information.
Added 2 hours ago
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Agro Advisor II (Full-Time) - Innisfail - Central Alberta Co-op
Co-op
AB · Red Deer County, AB
- Full-time
…At Central Alberta Co-op, we're looking for a full-time Agro Advisor (II) to join our dynamic team at our Innisfail Agro Centre. If you’re organized, customer-focused, and eager to…
Added 2 hours ago
Engineer, Capital Projects
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Edmonton, AB
…benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous…
Added 2 hours ago
Cyber Security Operations and Identity Manager
Pembina Pipeline Corporation
Calgary, AB
…Reporting to the Cyber Security and Governance Director within the Information Services team, this role leads cyber security operations and identity and access management across Information…
Added 3 hours ago
WHS Specialist
Amazon
Richmond, BC
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster…
Added 3 hours ago
ST
Customer Service Representative - CANADA
StableX Technologies, Inc.
Blainville, QC
- Full-time
Validates the accuracy of the information required for notifications in collaboration with the technical advisor.
Added 3 hours ago
VF
Registered Veterinary Nurse - Reach Your Full Potential
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Chatham-Kent, ON · Chatham, ON
- Full-time
…Nurses, and a Practice Manager as well as a fantastic Client Care Advisor team, and we’re proud of our low colleague turnover. We utilise our nurses to their full potential and are keen to…
Added 3 hours ago
CR
Site manager - Homeless shelter
Canadian Red Cross
Montreal, QC
- Full-time
Responsibility 1: Coordination of operations and site management
Added 3 hours ago
CR
Conseiller(ère) en itinérance
Canadian Red Cross
Montreal, QC
- Full-time
The Canadian Red Cross is seeking a Homelessness Intervention Advisor to help plan, coordinate and deliver frontline support for people experiencing homelessness at warming centres in…
Added 3 hours ago
EI
Senior Advisor
ExcelGens, Inc.
Montreal, QC
- Contract
Job Title: Senior Advisor – Operational & Closure Readiness
Added 3 hours ago
SG
Quantitative Advisor -Model Risk Management
Societe Generale
Montreal, QC
- Full-time
…Division brings together the Research, Investment and Risk Management Solutions, Execution and Clearing, Prime Services, Equities, Fixed Income, Futures and Currencies & Commodities…
Added 3 hours ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing…
Added 3 hours ago
I
Executive Recruiter
Infoblox
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Expertise in executive sourcing, research, market mapping, passive-talent engagement, relationship development, and high-touch candidate management

Canada Life

Service Support Associate

Vancouver, BC, Canada

The base salary for this position is between $45,600 - $68,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $45,600 - $68,400 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Permanent Full Time

We are looking for a Service Support Associate.

As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee benefits business.

The responsibilities include, but are not limited to:

Accounting and invoice-related activities
Assisting with one-time and special projects
Booking meeting rooms outside of our office locations
Completing recurring monthly reports
Completing ad hoc reports
Managing incoming and outgoing mail, including FedEx shipments
Preparing mail merges
Managing the BC Office Associate inbox
Ordering and maintaining office and printer supplies
Requesting building access cards

Additional responsibilities may include handling or assisting the team with:

System updates related to client and advisor changes
System updates related to internal changes
Policy terminations
Running reports from various internal systems to support business changes

Who you are:

Highly adaptable, driven to be your best, and proven initiative
Well-developed customer service skills
Strong oral and written communication skills
Requires excellent Word, Excel, PowerPoint and Outlook skills
Strong organizational and time management skills with the ability to handle multiple tasks and work to deadlines
Attention to detail key
Good problem-solving skills
Ability to work independently as well as in a team environment
Knowledge of the group insurance industry would be an asset
Minimum high school diploma

The base salary for this position is between $45,600 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Provide administrative and in-house service support to the client service team, including accounting and invoice tasks, reports, mail, office supplies, and meeting arrangements. Communicate with plan administrators and advisors, and assist with system updates, policy terminations, and reports supporting business changes.

Requirements

A high school diploma is required, along with strong customer service, oral and written communication, organizational, time-management, and problem-solving skills. Excellent Microsoft Word, Excel, PowerPoint, and Outlook skills are required; group insurance industry knowledge is an asset.

Skills

Customer Service
Oral Communication
Written Communication
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Organization
Time Management
Attention to Detail
Problem-Solving
Adaptability
Initiative
Report Preparation
Administrative Support
Group Insurance

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation Days
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Client Service
Employee Benefits
Group Insurance
Plan Administrators
Advisors
Accounting
Invoice Processing
Special Projects
Meeting Room Booking
Monthly Reports
Ad Hoc Reports
Mail Management
FedEx Shipments
Mail Merges
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Office Supplies
Building Access Cards
System Updates
Policy Terminations
Time Management
Problem-Solving
Attention to Detail

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