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Added 11 mins ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kamloops, BC
As a Senior Insurance Advisor, you promote and educate clients on insurance products, take ownership of client relationships and help us grow our presence and profile in the local…
Added 11 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kamloops, BC
As an Insurance Advisor, you will promote and educate clients on insurance products, take ownership of client relationships, and help us grow our presence and profile in the local community.
Added 14 mins ago
JD
GESTIONNAIRE DE COMPTE LIGNES COMMERCIALES/ CLIENT MANAGER, COMMERCIAL LINES
Jones DesLauriers
Laval, QC
- $70,000 to $90,000 CAD / year
- Full-time
Half volunteer day to make a difference and give back to your community
Added 14 mins ago
TP
Analyst, Business Planning and Analysis
Toronto Pearson International Airport
Toronto, ON
- Full-time
…passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel…
Added 25 mins ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
Scotiabank
Winnipeg, MB
…with Scotiabank partners and COIs, developing a network of community business contacts and participating in marketing/educational…
Added 25 mins ago
B
Senior Consultant, Cloud Services
BDO
Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC
- Full-time
…growth and success of our cloud business. Acting as a trusted advisor to internal stakeholders and clients, you will drive operational excellence across the cloud sales lifecycle, support…
Added 25 mins ago
PA
Channel Solution Consultant 2
Palo Alto Networks
Toronto, ON · Office - Canada - Toronto
- Full-time
You will represent the company as a technical advisor tasked with building excitement and support for the company with the partner’s sales and technical teams. You will travel and take…
Added 25 mins ago
RB
Manager, Marketing Analytics & Planning, Firehouse Subs Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
…employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by…
Added 38 mins ago
O
Conseiller(ère) stratégique senior - Projets TI
Onepoint
Montreal, QC
- Full-time
An international community of experts ready to share their knowledge;
Added 38 mins ago
HI
Auto Insurance Advisor
HUB International
Lockport, MB
- Full-time
Acting as the first point of contact to all clients, the Auto Insurance Advisor is responsible for providing professional, accurate, efficient, and courteous advice to all clients with…
Added 38 mins ago
W
Conseiller(ère) stratégique senior - Projets TI
Wepoint
Montreal, QC
- Full-time
An international community of experts ready to share their knowledge;
Added 39 mins ago
Manager, Workforce Advisory - ERP Change Management
EY
Winnipeg, MB · Toronto, ON · Montreal, QC · Quebec, QC · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
Serve as a trusted advisor to client leadership, managing senior stakeholder relationships and providing clear, strategic guidance on change and adoption risks.
Added 39 mins ago
Senior Advisor, Strategic Transaction Advisory and Accounting & Reporting
EY
Montreal, QC
As a Senior Advisor, you will be a professional member of our Advisory Services, Financial Accounting (SCCF) team. In Canada, our specialized SCCF team consists of financial information and…
Added 1 hour ago
AM
Cost Estimator
Array Marketing
Toronto, ON · Scarborough, Ontario
- $62,000 to $72,000 CAD / year
- Contract
- Temporary
Added 1 hour ago
B
Personal Insurance Sales Advisor
BrokerLink
Oakville, ON · Markham, ON · Newmarket, ON
- Full-time
We are looking for a Personal Insurance Advisor to join our sales team on a Permanent Full-Time basis!
Added 1 hour ago
B
Personal Insurance Sales Advisor
BrokerLink
Halifax, NS
- Full-time
We are looking for a Personal Insurance Advisor to join our sales team and work out of our Halifax, NS office on a Permanent Full-Time Basis!
Added 1 hour ago
B
Personal Insurance Advisor
BrokerLink
Sault Ste. Marie, ON
- Full-time
As a Personal Insurance Advisor, you’ll build trusted relationships with clients and tailor coverage solutions to protect what matters most. You will play an essential role in serving the…
Added 1 hour ago
B
Entry Level Personal Insurance Advisor
BrokerLink
AB
- Full-time
We are looking for a Entry Level Personal Insurance Advisor to join our Sales Team in Edmonton, AB on a Permanent Full Time Basis!
Added 1 hour ago
B
Commercial Insurance Advisor - IBU Service team
BrokerLink
Saint John, NB · Oromocto, NB · Moncton, NB
- Full-time
We are looking for a Commercial Insurance Advisor to join our Commercial IBU Service team in New Brunswick!
Added 1 hour ago
B
Personal Insurance Advisor
BrokerLink
Halifax, NS
- Full-time
We are looking for a Personal Insurance Advisor to work in our Halifax, NS office on a permanent full-time basis and join our growing team!
Added 1 hour ago
B
BL Position 407
BrokerLink
Tillsonburg, ON
- Full-time
We are looking for a Personal Insurance Advisor to join our growing team!
Added 1 hour ago
B
Entry Level Personal Insurance Advisor
BrokerLink
AB
- Full-time
We are looking for an Entry Level Personal Insurance Advisor to join our growing Service Team in Edmonton, AB on a Permanent Full Time Basis!
Added 1 hour ago
B
Personal Insurance Sales Advisor
BrokerLink
Saint John, NB · Moncton, NB
- Full-time
We are looking for a Personal Insurance Advisor to join our sales team on a permanent full-time basis and join our growing team!
Added 1 hour ago
B
Entry Level Personal Insurance Advisor
BrokerLink
Calgary, AB
- Full-time
We are looking for an Entry Level Personal Insurance Advisor to join our growing Service Team in Calgary, AB on a Permanent Full Time Basis!
Added 1 hour ago
B
Personal Insurance Advisor
BrokerLink
Toronto, ON
- Full-time
We are looking for a Personal Insurance Advisor to work in our Toronto, ON office on a permanent full-time basis and join our growing team!

Canada Life

Service Support Associate

Vancouver, BC, Canada

The base salary for this position is between $45,600 - $68,400 annually. · Full-time

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Job details

Pay: The base salary for this position is between $45,600 - $68,400 annually.
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Permanent Full Time

We are looking for a Service Support Associate.

As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee benefits business.

The responsibilities include, but are not limited to:

Accounting and invoice-related activities
Assisting with one-time and special projects
Booking meeting rooms outside of our office locations
Completing recurring monthly reports
Completing ad hoc reports
Managing incoming and outgoing mail, including FedEx shipments
Preparing mail merges
Managing the BC Office Associate inbox
Ordering and maintaining office and printer supplies
Requesting building access cards

Additional responsibilities may include handling or assisting the team with:

System updates related to client and advisor changes
System updates related to internal changes
Policy terminations
Running reports from various internal systems to support business changes

Who you are:

Highly adaptable, driven to be your best, and proven initiative
Well-developed customer service skills
Strong oral and written communication skills
Requires excellent Word, Excel, PowerPoint and Outlook skills
Strong organizational and time management skills with the ability to handle multiple tasks and work to deadlines
Attention to detail key
Good problem-solving skills
Ability to work independently as well as in a team environment
Knowledge of the group insurance industry would be an asset
Minimum high school diploma

The base salary for this position is between $45,600 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide administrative and in-house service support to the client service team, including accounting and invoice tasks, reports, mail, office supplies, and meeting arrangements. Communicate with plan administrators and advisors, and assist with system updates, policy terminations, and reports supporting business changes.

Requirements

A high school diploma is required, along with strong customer service, oral and written communication, organizational, time-management, and problem-solving skills. Excellent Microsoft Word, Excel, PowerPoint, and Outlook skills are required; group insurance industry knowledge is an asset.

Skills

Customer Service
Oral Communication
Written Communication
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Organization
Time Management
Attention to Detail
Problem-Solving
Adaptability
Initiative
Report Preparation
Administrative Support
Group Insurance

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation Days
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs and Events

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative Support
Client Service
Employee Benefits
Group Insurance
Plan Administrators
Advisors
Accounting
Invoice Processing
Special Projects
Meeting Room Booking
Monthly Reports
Ad Hoc Reports
Mail Management
FedEx Shipments
Mail Merges
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Office Supplies
Building Access Cards
System Updates
Policy Terminations
Time Management
Problem-Solving
Attention to Detail

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