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Added 4 mins ago
S
Member of Technical Staff (Fullstack) (Toronto)
Solstice
Toronto, ON
- Full-time
…engineer on our Toronto team, you'll own core parts of the application stack, designing APIs, background workflows, and deployment pipelines, and you'll be responsible for packaging and…
Added 4 mins ago
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Member of Technical Staff - Fullstack AI Engineer (Toronto)
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Added 17 mins ago
AH
Registered Nurse
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Added 17 mins ago
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Maintenance and Renovations Specialist
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- Full-time
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Added 34 mins ago
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Vancouver, BC
- $108,000 to $127,000 CAD / year
- Full-time
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PHYSIOTHERAPIST – TORONTO, ON
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Manager, Finance, Performance & Analytics
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Registered Nurse - Med/Surg
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Registered Nurse - Med/Surg
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- Internship
Demonstrated commitment to the professional growth and development of self and others.
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Registered Practical Nurse - Med/Surg
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Alliston, ON
- Part-time
Demonstrated commitment to the professional growth and development of self and others.
Added 48 mins ago
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Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to the professional growth and development of self and others.
Added 48 mins ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Part-time
Demonstrated commitment to the professional growth and development of self and others.
Added 48 mins ago
SM
Registered Nurse - Med/Surg
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- Internship
Demonstrated commitment to the professional growth and development of self and others.
Added 48 mins ago
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Registered Respiratory Therapist
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Registered Practical Nurse - Med/Surg
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- Full-time
Demonstrated commitment to the professional growth and development of self and others.
Added 48 mins ago
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Physiotherapist - Full Time
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Alliston, ON
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…do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Stevenson Memorial Hospital careers…
Added 49 mins ago
Seasonal Stock Associate-5AM Early Mornings
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Added 1 hour ago
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TECH Specialist
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- $18.25 to $21.58 CAD / hour
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access to extensive product training and development opportunities
Added 1 hour ago
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Added 1 hour ago
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Franchise Project Manager
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We are seeking an experienced, organized, and results-driven Construction Project Manager to join our Franchise Development team. The Construction Project Manager is responsible for…
Added 1 hour ago
Back of House - Cook
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Greater Napanee, ON · Napanee, ON
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 1 hour ago
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Project Manager, Minerals & Metals (Intermediate)
Wood PLC
Saskatoon, SK
- Full-time
This role has overall responsibility for overseeing the development of budgets, schedules and reports as well as for the management and coordination of project staff and sub-contractors to…
Added 1 hour ago
W
Technical Consultant II, Water Engineer
Worley
Calgary, AB · Vancouver, BC
- Full-time
…America, you will contribute to projects that support responsible development in the mining, chemicals, energy, infrastructure, and environmental…
Added 1 hour ago
GC
Heavy Duty Mechanic ($5000 Sign On Bonus)
Glencore Canada
Sparwood, BC
- $128,000 to $134,000 CAD / year
- Full-time
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…

Canada Life

Team Manager, Disability Management Services Office

London, ON, Canada

The base salary for this position is between $68,400 - $113,900 annually. · Full-time

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Job details

Pay: The base salary for this position is between $68,400 - $113,900 annually.
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Sep 25, 2026

Original job description

Permanent Full Time

We are looking to hire a Team Manager in the London Disability Management Services Office.

What you will do:

Provide expertise, oversight, and guidance to the team on the management of claims including:

benefit entitlement decisions
assessment of referral to internal and external service providers
management of claims expenses
assessment and creation of return-to-work plans
claim management.

Coaching to ensure consistent staff performance and development (includes monthly review of claims, one on one discussions for ongoing review of performance and areas of development)
Provide leadership and coaching of organizational skills and prioritization to help staff achieve individual, team and office performance goals.
Collaboration with other managers to plan, prioritize, schedule, and allocate staff and tasks to meet service delivery objectives across client groups, and teams, while handling the challenges of a changing environment
Effectively articulate ideas and directions to staff to promote trust, commitment, and motivation.
Clearly and concisely explain, present, and summarize information verbally at a level appropriate to your intended audience.
Gathering and analyzing information to anticipate and recognize problems and opportunities, create, and evaluate alternatives, and engage in continuous assessment and improvement to develop solutions in collaboration with staff and our plan sponsors.
Building strong business relationships with plan sponsors and internal customers.
You will also be accountable for handling appeals and escalated complaints to resolution.
You may be requested to participate in finalist and other presentations for current or prospective clients.

We’re looking for someone who can:

Build and maintain trusting and respectful relationships with employees, clients, and colleagues.
Maintain confidence and exhibit empathy with staff, clients, and co-workers in sometimes sensitive and difficult circumstances.
Build and gain consensus when appropriate.
Exercise financial prudence, confidentiality, and discretion

What you will bring:

A diploma or Post-Secondary degree or equivalent, preferably in a related discipline.
Excellent communication and interpersonal skills.
Proven leadership and coaching abilities.
Superior problem solving, decision making and analytical skills.
Ability to negotiate effectively.
A minimum of three years of related experience.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $68,400 - $113,900 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Oversee disability claims, including benefit entitlement decisions, referrals, expenses, return-to-work plans, and claim management, while coaching staff and supporting their performance and development. Coordinate staffing and service delivery, build relationships with plan sponsors and internal customers, and resolve appeals and escalated complaints.

Requirements

A diploma, post-secondary degree, or equivalent is preferred, ideally in a related discipline, along with at least three years of related experience. Candidates should have strong communication, leadership, coaching, problem-solving, decision-making, analytical, and negotiation abilities, and must obtain Reliability Status security clearance as a condition of employment.

Skills

Claims Management
Disability Management
Leadership
Coaching
Performance Management
Return-To-Work Planning
Problem Solving
Decision Making
Analytical Skills
Communication
Interpersonal Skills
Negotiation
Conflict Resolution
Prioritization
Relationship Building
Financial Prudence

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs And Events

Visa sponsorship

Not detected in the job text

Keywords

Disability Management
Claims Management
Benefit Entitlement
Internal Service Providers
External Service Providers
Claims Expenses
Return-To-Work Plans
Performance Reviews
Staff Development
Service Delivery
Plan Sponsors
Appeals
Escalated Complaints
Client Presentations
Reliability Status Security Clearance
Protected B Information
Confidentiality
Financial Prudence
Continuous Improvement

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