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Added 11 mins ago
XT
Night - Dispatcher
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
- Full-time
Coordinate and support cross-border shipments with a working understanding of ACE and ACI processes
Added 11 mins ago
Licensed Practical Nurse
HealthCareersInSask.ca
Biggar, SK
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 11 mins ago
W
Principal Electrical Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 11 mins ago
A
Java Full Stack Developer
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Support application releases, production validation, ongoing maintenance, and operational issue resolution.
Added 25 mins ago
ET
Sr. Embedded DSP Engineer
ESS Technology, Inc.
Kelowna, BC
- Full-time
…embedded audio systems, including microcontroller firmware, application-class processors, and dedicated DSP cores. Cortex processors, embedded Linux, audio pipelines, and inter-processor…
Added 25 mins ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
Work directly with banks, clearing agencies, and market infrastructures to support post-trade integrations and operational processes
Added 25 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
…including AI-enhanced automation, to modernize data governance and support data transfer controls, lineage, data modeling, data quality, mapping, and other data tooling at…
Added 25 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
…including AI-enhanced automation, to modernize data governance and support data transfer controls, lineage, data modeling, data quality, mapping, and other data tooling at…
Added 25 mins ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level.
Added 25 mins ago
SM
RQ11645 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Develop APIs and application services that support AI capabilities, document processing and workflow automation
Added 25 mins ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Business Objects Enterprise (BOE). The successful candidate will support the design, development, testing, maintenance, and enhancement of data warehousing, BI, reporting, and analytics…
Added 25 mins ago
SM
Software Developer – CRM – Senior - RQ11500
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level
Added 25 mins ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level.
Added 25 mins ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Azure Attachment Storage, C# plugin development, and enterprise application integration. The successful candidate will support the stabilization and enhancement of the Rental Offences…
Added 25 mins ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Azure Attachment Storage, C# plugin development, and enterprise application integration. The successful candidate will support the stabilization and enhancement of the Rental Offences…
Added 25 mins ago
SM
RQ11645 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Develop APIs and application services that support AI capabilities, document processing and workflow automation
Added 25 mins ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level
Added 25 mins ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level
Added 25 mins ago
SM
Software Developer – Intermediate - RQ11490
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level
Added 25 mins ago
SM
Software Developer – CRM – Senior - RQ11500
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level
Added 25 mins ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Business Objects Enterprise (BOE). The successful candidate will support the design, development, testing, maintenance, and enhancement of data warehousing, BI, reporting, and analytics…
Added 25 mins ago
SM
Software Developer – Intermediate - RQ11490
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in programming and analysis; specialized software package support at the specified experience level
Added 25 mins ago
SM
Python Developer - Onsite
S M Software Solutions Inc
Mississauga, ON
- Full-time
Support Big Data processing requirements and data engineering initiatives.
Added 25 mins ago
SM
GOAPRDJP000001031 - Processing Center Advisor
S M Software Solutions Inc
AB · Edmonton, AB
- Full-time
We are seeking a Processing Center Advisor to support the Government of Alberta’s government-funded child care programs. This primarily remote role will focus on reviewing funding claims,…
Added 25 mins ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
…including AI-enhanced automation, to modernize data governance and support data transfer controls, lineage, data modeling, data quality, mapping, and other data tooling at…

Canada Life

Team Manager, Disability Management Services Office

London, ON, Canada

The base salary for this position is between $68,400 - $113,900 annually. · Full-time

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Job details

Pay: The base salary for this position is between $68,400 - $113,900 annually.
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Sep 25, 2026

Original job description

Permanent Full Time

We are looking to hire a Team Manager in the London Disability Management Services Office.

What you will do:

Provide expertise, oversight, and guidance to the team on the management of claims including:

benefit entitlement decisions
assessment of referral to internal and external service providers
management of claims expenses
assessment and creation of return-to-work plans
claim management.

Coaching to ensure consistent staff performance and development (includes monthly review of claims, one on one discussions for ongoing review of performance and areas of development)
Provide leadership and coaching of organizational skills and prioritization to help staff achieve individual, team and office performance goals.
Collaboration with other managers to plan, prioritize, schedule, and allocate staff and tasks to meet service delivery objectives across client groups, and teams, while handling the challenges of a changing environment
Effectively articulate ideas and directions to staff to promote trust, commitment, and motivation.
Clearly and concisely explain, present, and summarize information verbally at a level appropriate to your intended audience.
Gathering and analyzing information to anticipate and recognize problems and opportunities, create, and evaluate alternatives, and engage in continuous assessment and improvement to develop solutions in collaboration with staff and our plan sponsors.
Building strong business relationships with plan sponsors and internal customers.
You will also be accountable for handling appeals and escalated complaints to resolution.
You may be requested to participate in finalist and other presentations for current or prospective clients.

We’re looking for someone who can:

Build and maintain trusting and respectful relationships with employees, clients, and colleagues.
Maintain confidence and exhibit empathy with staff, clients, and co-workers in sometimes sensitive and difficult circumstances.
Build and gain consensus when appropriate.
Exercise financial prudence, confidentiality, and discretion

What you will bring:

A diploma or Post-Secondary degree or equivalent, preferably in a related discipline.
Excellent communication and interpersonal skills.
Proven leadership and coaching abilities.
Superior problem solving, decision making and analytical skills.
Ability to negotiate effectively.
A minimum of three years of related experience.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $68,400 - $113,900 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

Oversee disability claims, including benefit entitlement decisions, referrals, expenses, return-to-work plans, and claim management, while coaching staff and supporting their performance and development. Coordinate staffing and service delivery, build relationships with plan sponsors and internal customers, and resolve appeals and escalated complaints.

Requirements

A diploma, post-secondary degree, or equivalent is preferred, ideally in a related discipline, along with at least three years of related experience. Candidates should have strong communication, leadership, coaching, problem-solving, decision-making, analytical, and negotiation abilities, and must obtain Reliability Status security clearance as a condition of employment.

Skills

Claims Management
Disability Management
Leadership
Coaching
Performance Management
Return-To-Work Planning
Problem Solving
Decision Making
Analytical Skills
Communication
Interpersonal Skills
Negotiation
Conflict Resolution
Prioritization
Relationship Building
Financial Prudence

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs And Events

Visa sponsorship

Not detected in the job text

Keywords

Disability Management
Claims Management
Benefit Entitlement
Internal Service Providers
External Service Providers
Claims Expenses
Return-To-Work Plans
Performance Reviews
Staff Development
Service Delivery
Plan Sponsors
Appeals
Escalated Complaints
Client Presentations
Reliability Status Security Clearance
Protected B Information
Confidentiality
Financial Prudence
Continuous Improvement

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