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Added 2 mins ago
SC
Sales Associate
Staples Canada
AB · Red Deer County, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 17 mins ago
W
(CAN) Technician - HVAC/R
Walmart
Calgary, AB
- Full-time
5. Completes work assignments and priorities following directions and/or guidance from Manager or Training Technician in HVAC/R service by using HVAC/R policies, data, and resources.…
Added 17 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Slave Lake, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 17 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Slave Lake, AB
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 17 mins ago
LC
Floral Department Manager Full Time Day
Loblaw Companies Limited
Hamilton, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
PC
Floor Supervisor - Full-Time
PVH Corp.
London, ON
- Full-time
…for a passionate Floor Supervisor who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and upholding the standards of our…
Added 17 mins ago
TA
SALES LEAD - PART TIME - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 32 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Champlain Place
Groupe Dynamite, Inc Garage
Dieppe, NB
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 32 mins ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Quebec, QC
- Full-time
…team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including:…
Added 32 mins ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual…
Added 32 mins ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Montreal, QC · Anjou, Quebec
- Full-time
…team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including:…
Added 32 mins ago
FL
Gérant de magasin / Store Manager
Foot Locker
Montreal, QC
- Full-time
You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you.…
Added 47 mins ago
CB
Sales Assistant- Part-Time- White Oaks Mall
COBS Bread
London, ON
- Part-time
…product, the development of our people and our warm and friendly customer…
Added 47 mins ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
…product, the development of our people and our warm and friendly customer…
Added 47 mins ago
M
assistant manager - retail trade
MaxiCare
Amos, QC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit and Internal Controls in Halifax
KPMG
Halifax, NS
- Full-time
Business development - Identify customer needs and business opportunities, participate in the preparation of service offers and explain our services to customers
Added 1 hour ago
W
Asset Protection Associate
Walmart
Owen Sound, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
C
Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
…You will lead engagements with North American Communications Service Providers (CSPs) on how to engineer and monetize their optical networks for AI training and inference traffic. Working…
Added 1 hour ago
SM
Senior Account Manager (Base + Commission)
Setsail Marketing
Vancouver, BC
- Full-time
Setsail Marketing is a full-service digital marketing agency specializing in SEO, paid advertising, performance marketing, branding, and AI-driven strategy. We work with growing businesses…
Added 2 hours ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Accounting Operations, this position provides financial operations accounting advice, support to end-users with their requests predominately related to salary…
Added 2 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Toronto, ON
- Part-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Toronto, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
PF
Traveling Merchandiser
Performance Food Group
Kamloops, BC
- Full-time
As a Merchandiser, you will report to the Sales Account Manager. You will be working in our customer retail locations in the interior area of BC and be responsible for the maintenance and…
Added 2 hours ago
PF
Inside Sales Representative
Performance Food Group
Milton, ON
- Full-time
Responsible for customer/account issue resolution and providing exceptional service
Added 4 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
Vehicles on public roads, inside general offices, customer locations, areas of a typical industrial laundry facility, Service Center or depot.

Closed listing

Canada Life

Team Manager, Disability Management Services Office

London, ON, Canada

The base salary for this position is between $68,400 - $113,900 annually. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The base salary for this position is between $68,400 - $113,900 annually.
Job type: Full-time
Closing date: Nov 2, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

Permanent Full Time

We are looking to hire a Team Manager in the London Disability Management Services Office.

What you will do:

Provide expertise, oversight, and guidance to the team on the management of claims including:
- benefit entitlement decisions
- assessment of referral to internal and external service providers
- management of claims expenses
- assessment and creation of return-to-work plans
- claim management.
Coaching to ensure consistent staff performance and development (includes monthly review of claims, one on one discussions for ongoing review of performance and areas of development)
Provide leadership and coaching of organizational skills and prioritization to help staff achieve individual, team and office performance goals.
Collaboration with other managers to plan, prioritize, schedule, and allocate staff and tasks to meet service delivery objectives across client groups, and teams, while handling the challenges of a changing environment
Effectively articulate ideas and directions to staff to promote trust, commitment, and motivation.
Clearly and concisely explain, present, and summarize information verbally at a level appropriate to your intended audience.
Gathering and analyzing information to anticipate and recognize problems and opportunities, create, and evaluate alternatives, and engage in continuous assessment and improvement to develop solutions in collaboration with staff and our plan sponsors.
Building strong business relationships with plan sponsors and internal customers.
You will also be accountable for handling appeals and escalated complaints to resolution.
You may be requested to participate in finalist and other presentations for current or prospective clients.

We’re looking for someone who can:

Build and maintain trusting and respectful relationships with employees, clients, and colleagues.
Maintain confidence and exhibit empathy with staff, clients, and co-workers in sometimes sensitive and difficult circumstances.
Build and gain consensus when appropriate.
Exercise financial prudence, confidentiality, and discretion

What you will bring:

A diploma or Post-Secondary degree or equivalent, preferably in a related discipline.
Excellent communication and interpersonal skills.
Proven leadership and coaching abilities.
Superior problem solving, decision making and analytical skills.
Ability to negotiate effectively.
A minimum of three years of related experience.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $68,400 - $113,900 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

About employer

More about this job

Responsibilities

Oversee disability claims, including benefit entitlement decisions, referrals, expenses, return-to-work plans, and claim management, while coaching staff and supporting their performance and development. Coordinate staffing and service delivery, build relationships with plan sponsors and internal customers, and resolve appeals and escalated complaints.

Requirements

A diploma, post-secondary degree, or equivalent is preferred, ideally in a related discipline, along with at least three years of related experience. Candidates should have strong communication, leadership, coaching, problem-solving, decision-making, analytical, and negotiation abilities, and must obtain Reliability Status security clearance as a condition of employment.

Skills

Claims Management
Disability Management
Leadership
Coaching
Performance Management
Return-To-Work Planning
Problem Solving
Decision Making
Analytical Skills
Communication
Interpersonal Skills
Negotiation
Conflict Resolution
Prioritization
Relationship Building
Financial Prudence

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs And Events

Visa sponsorship

Not detected in the job text

Keywords

Disability Management
Claims Management
Benefit Entitlement
Internal Service Providers
External Service Providers
Claims Expenses
Return-To-Work Plans
Performance Reviews
Staff Development
Service Delivery
Plan Sponsors
Appeals
Escalated Complaints
Client Presentations
Reliability Status Security Clearance
Protected B Information
Confidentiality
Financial Prudence
Continuous Improvement

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