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Added 7 mins ago
Job Title Clinical Support Worker
Lookout Housing + Health Society
Surrey, BC
Internship
The Clinical Support Worker (CSW) reports to Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 7 mins ago
Customer Care Representative
CareRx Corporation
Oakville, ON
$18 to $20 USD / hour
Full-time
…Retirement Communities. Under the direction of the Customer Care Manager, the Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all…
Added 7 mins ago
Job Title Tenant Support Worker
Lookout Housing + Health Society
Vancouver, BC
Internship
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 7 mins ago
CONDOMINIUM MANAGER
Duka Property Management Inc.
Mississauga, ON
Full-time
Supported Time Off program to help you recharge and maintain balance
Added 21 mins ago
Financial Crime Analyst
Aviso
Toronto, ON
$80,000 to $85,000 CAD / year
Full-time
Reporting to the Manager AML Compliance, the Financial Crime Analyst is responsible for reviewing incidents of suspected fraud and AML risks against Aviso and its clients and ensure…
Added 21 mins ago
Epidemiology & Real-World Science Intern
Alexion Pharmaceuticals, Inc.
Mississauga, ON
Full-time
…Epidemiology, Public Health, or a related discipline for a full-time, eight-month internship from January through August…
Added 21 mins ago
SITE ADMINISTRATOR
Duka Property Management Inc.
Mississauga, ON
Full-time
Supported Time Off program to help you recharge and maintain balance
Added 21 mins ago
AVP, Reinsurance Solutions
BMO Insurance
Toronto, ON
Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 37 mins ago
GARAGE - Seasonal Sales Associate - Oshawa Centre
Groupe Dynamite, Inc Garage
Oshawa, ON
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 37 mins ago
GARAGE - Operations Associate FT - Carrefour Laval
Groupe Dynamite, Inc Garage
Laval, QC
Full-time
Reporting to the Store Manager, your role as Operations Associate is all about keeping the store flowing and the vibe strong. You’ll own the stockroom, keep inventory moving, process…
Added 37 mins ago
GARAGE - Assistant Manager - Pacific Centre
Groupe Dynamite, Inc Garage
Vancouver, BC
Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 52 mins ago
Registered Nurse – GI Endoscopy/Ambulatory Care, Royal Columbian Hospital
Fraser Health
New Westminster, BC
…critical thinking, and evidence-based nursing practice. As part of an interdisciplinary team, you'll play a vital role in delivering exceptional, patient and family-centered care while…
Added 52 mins ago
Coordinator, Housekeeping Services
Fraser Health
Surrey, BC
Full-time
We are hiring a Full Time Coordinator, Housekeeping Services to join our team at Carelife Fleetwood in Surrey, B.C.
Added 52 mins ago
Hamilton & Oakville Offices - Opportunities in Audit - Co-op/Intern - Fall 2027 (12 Month Term) - McMaster CIP or Western BMOS Programs
KPMG Canada
Oakville, ON · Hamilton, ON
Internship
…KPMG, check out our “Experience a Day with KPMG in Canada” program”. (Note: This is an opportunity to enhance your skillset and rest assured it is NOT evaluated as part of our recruitment…
Added 52 mins ago
Hamilton, Oakville and Ottawa Office - Opportunities in US Corporate Tax- Co-op/Intern - Summer 2027 (12-16 Month Term) - McMaster CIP
KPMG Canada
Ottawa, ON · Oakville, ON · Hamilton, ON
Internship
…KPMG, check out our “Experience a Day with KPMG in Canada” program”. (Note: This is an opportunity to enhance your skillset and rest assured it is NOT evaluated as part of our recruitment…
Added 52 mins ago
London Office - Opportunities in Audit - Co-op/Intern - Fall 2027 (12 Month Term) - McMaster CIP or Western BMOS Programs
KPMG Canada
London, ON
Internship
…KPMG, check out our “Experience a Day with KPMG in Canada” program”. (Note: This is an opportunity to enhance your skillset and rest assured it is NOT evaluated as part of our recruitment…
Added 52 mins ago
Manager, Enterprise Tax
KPMG
Windsor, ON
Full-time
Become part of the tax engagement team in servicing the planning and compliance needs of clients.
Added 52 mins ago
Operations Manager - Electrical Construction
MYR Group
Nisku, AB
Full-time
We are seeking a highly motivated and experienced Operations Manager (Division Manager) for a construction industry-based leadership role. Operations Manager oversees business operations of…
Added 1 hour ago
Cashier Part-Time
Walmart Canada
London, ON
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 1 hour ago
[CA DC FACTOR-AB] Production Supervisor
Factor_
Calgary, AB
Full-time
We are looking for a full-time Production Supervisor at our Factor Chinook Distribution Center. You will report to the Plating and Staging Manager and will be responsible for overseeing our…
Added 1 hour ago
Digital Content Publisher
Harry Rosen
Toronto, ON · Central Office
Full-time
…Omni-Channel excellence. This is an excellent opportunity to be part of a highly talented group of individuals and work in a dynamic environment where strategies to optimize our E-Commerce…
Added 1 hour ago
Assistant Manager I
Dollar Tree Stores
Toronto, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
Assistant Manager I
Dollar Tree Stores
London, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
Assistant Manager I
Dollar Tree Stores
St. Catharines, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 1 hour ago
Assistant Manager I
Dollar Tree Stores
London, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Canada Life

Team Manager, Disability Management Services Office

London, ON, Canada

Pay: The base salary for this position is between $68,400 - $113,900 annually.
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Permanent Full Time

We are looking to hire a Team Manager in the London Disability Management Services Office.

What you will do:

Provide expertise, oversight, and guidance to the team on the management of claims including:

benefit entitlement decisions
assessment of referral to internal and external service providers
management of claims expenses
assessment and creation of return-to-work plans
claim management.

Coaching to ensure consistent staff performance and development (includes monthly review of claims, one on one discussions for ongoing review of performance and areas of development)
Provide leadership and coaching of organizational skills and prioritization to help staff achieve individual, team and office performance goals.
Collaboration with other managers to plan, prioritize, schedule, and allocate staff and tasks to meet service delivery objectives across client groups, and teams, while handling the challenges of a changing environment
Effectively articulate ideas and directions to staff to promote trust, commitment, and motivation.
Clearly and concisely explain, present, and summarize information verbally at a level appropriate to your intended audience.
Gathering and analyzing information to anticipate and recognize problems and opportunities, create, and evaluate alternatives, and engage in continuous assessment and improvement to develop solutions in collaboration with staff and our plan sponsors.
Building strong business relationships with plan sponsors and internal customers.
You will also be accountable for handling appeals and escalated complaints to resolution.
You may be requested to participate in finalist and other presentations for current or prospective clients.

We’re looking for someone who can:

Build and maintain trusting and respectful relationships with employees, clients, and colleagues.
Maintain confidence and exhibit empathy with staff, clients, and co-workers in sometimes sensitive and difficult circumstances.
Build and gain consensus when appropriate.
Exercise financial prudence, confidentiality, and discretion

What you will bring:

A diploma or Post-Secondary degree or equivalent, preferably in a related discipline.
Excellent communication and interpersonal skills.
Proven leadership and coaching abilities.
Superior problem solving, decision making and analytical skills.
Ability to negotiate effectively.
A minimum of three years of related experience.
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $68,400 - $113,900 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Oversee disability claims, including benefit entitlement decisions, referrals, expenses, return-to-work plans, and claim management, while coaching staff and supporting their performance and development. Coordinate staffing and service delivery, build relationships with plan sponsors and internal customers, and resolve appeals and escalated complaints.

Requirements

A diploma, post-secondary degree, or equivalent is preferred, ideally in a related discipline, along with at least three years of related experience. Candidates should have strong communication, leadership, coaching, problem-solving, decision-making, analytical, and negotiation abilities, and must obtain Reliability Status security clearance as a condition of employment.

Skills

Claims Management
Disability Management
Leadership
Coaching
Performance Management
Return-To-Work Planning
Problem Solving
Decision Making
Analytical Skills
Communication
Interpersonal Skills
Negotiation
Conflict Resolution
Prioritization
Relationship Building
Financial Prudence

Benefits

Career Advancement Opportunities
Learning Programs
Education Reimbursement
Health Benefits
Dental Benefits
Mental Health Benefit
Vacation
Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs
Social Clubs And Events

Visa sponsorship

Not detected in the job text

Keywords

Disability Management
Claims Management
Benefit Entitlement
Internal Service Providers
External Service Providers
Claims Expenses
Return-To-Work Plans
Performance Reviews
Staff Development
Service Delivery
Plan Sponsors
Appeals
Escalated Complaints
Client Presentations
Reliability Status Security Clearance
Protected B Information
Confidentiality
Financial Prudence
Continuous Improvement

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