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Canada Post - Postes Canada

Manager, Labour Relations (National)

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 3 to 5 years of relevant functional experience.
Posting language: English
Posted: Oct 22, 2026

Original job description

Job Requisition Id: 204624
Business Function: Labour Relations
Primary City: OTTAWA
Other Location(s):Hybrid*
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (CBCC)
Employee Class and Level: CPMGA02
Number of Vacancies 2
Job Closing Date (YYYY-MM-DD): 2026/11/06

Job Description

The Manager, Labour Relations (National) leads a team of labour relations experts in the effective management and consistent implementation of labour relations activities and programs in a highly mechanized, unionized and politically sensitive environment.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Labour Relations (National).

Determines appropriate interpretations for collective agreement language and devises guidelines and procedures to be used by Head Office, field staff and line management in support of consistent interpretation of similar collective agreement language.

Provides advice and technical expertise to managers and assists in identifying and resolving labour disputes, grievances, arbitrations, and other Labour Relations concerns or issues. Promotes understanding and compliance with the collective agreement through the Labour Relations community and reports anomalies to senior management.

Supervises a team of labour relations experts and ensure, through succession planning, the continuing development of competent LR staff.

Establishes, promotes and maintains effective working relationships with staff in other Corporate functions and with National Union Officials.

Provides ongoing support to the Director/Chief Negotiator on all major Labour Relations’ initiatives and coordinates preparation for bargaining.

Job Responsibilities (continued)

Liaises with other Labour Relations Portfolios and corporate functions to identify and assess issues to be brought to the negotiating table and to keep abreast of union activities

Maintains professional contact with Labour Relations experts within and outside the Corporation to exchange knowledge and contribute to the development of expertise within the Corporation.

Responsible for the preparation of documents/exhibits for negotiations. Manages the gathering of information and data to ensure that the negotiating team’s knowledge base/assumptions are current and provides reports concerning the progress of negotiations. Makes recommendations and provides research and management support in the determination of negotiations strategies.

Manages the analysis of internal and external trends and issues impacting on all areas of Labour Relations. Anticipates disruptive issues or activities in the labour force and recommend effective counteractive measures or tactics to senior management at the regional and national levels.

Coordinates all communications between CPC clients and the Director/Chief Negotiator relating to bargaining issues and concerns. Provides advice and guidance to functional personnel on the direction and impact of negotiations.

Qualifications

Education

Completed post-secondary, preferably in Labour/Industrial relations or a related field.

Experience

3 to 5 years of relevant functional experience.

2 or more years’ experience in a supervisory capacity.

Other Candidate Requirements

Proficient computer skills and competent with Microsoft Office programs.

Excellent team building and leadership skills and experience.

Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving.

Strong interpersonal skills with an ability to build and maintain relationships.

Strong oral and written communication skills.

One or more years of experience in a unionized environment an asset.

Sound knowledge of Labour-Management principles and practices, the Canada Labour Code, the Canada Labour Relations Board process, Canada Post collective agreements, Canada Post Health and Safety programs, the Worker’s Compensation Process and the Canada Post Act. Also, familiarity with provincial labour legislation, external collective agreements and various labour organizations.

The ability to work under extreme pressure and tight deadlines is required.

Other Information

Hybrid- 4 days in office.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Apply About employer

More about this job

Responsibilities

The Manager leads a team of labour relations experts to ensure consistent implementation of labour activities and programs within a unionized environment. They provide technical expertise for grievances and arbitrations while coordinating preparation for collective bargaining initiatives.

Requirements

Candidates must have a post-secondary education in Labour or Industrial Relations and 3 to 5 years of relevant functional experience. Proficiency in labour-management principles, the Canada Labour Code, and supervisory experience are required.

Skills

Labour relations
Collective agreement interpretation
Conflict resolution
Grievance management
Arbitration
Team leadership
Succession planning
Negotiation strategy
Data analysis
Communication
Interpersonal skills
Problem solving
Decision making
Canada Labour Code
Health and safety programs
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Collective Agreement
Unionized Environment
Grievances
Arbitrations
Bargaining
Canada Labour Code
Canada Post Act
Succession Planning
Negotiation
Management
Leadership
Team Building
Analytical Skills
Decision Making
Microsoft Office
Industrial Relations
Labour-Management Principles
Health and Safety
Worker’s Compensation
Strategic Planning
Policy Interpretation
Corporate Functions
National Union Officials
Research
Data Analysis
Communication
Interpersonal Skills
Problem Solving
Hybrid Work

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