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Added 23 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Bruno-de-Montarville, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 23 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Laval, QC
Performance bonuses (in-store sales or management position);
Added 23 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Sherbrooke, QC
Performance bonuses (in-store sales or management position);
Added 52 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Saint-Alphonse, QC
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 1 hour ago
CC
Retail Assistant Store Manager
Canna Cabana
Calgary, AB · Deer Valley, Calgary, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 1 hour ago
SC
Field Operations Support Assistant
Service Corporation International
Winnipeg, MB
- Full-time
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general…
Added 1 hour ago
R
Portfolio Management Assistant
RBC
AB
- Full-time
As the Portfolio Management Assistant, you will primarily be responsible for assisting the Investment Counsellor/Portfolio Manager to track/write new and updated Investment Policy…
Added 1 hour ago
T&
Administrative Assistant - Bookkeeping Support
Talbot & Associates CPA
Thornhill, ON
- Full-time
We’re excited to welcome a motivated and experienced administrative professional to our team, supporting both day-to-day office operations and bookkeeping tasks as needed. This position…
Added 1 hour ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Winnipeg, MB
- Full-time
…as building our "bench" of future leaders ready to step into Assistant Kitchen Manager and Kitchen Manager roles as new opportunities…
Added 1 hour ago
LensCrafters - Licensed Assistant Manager - #942 Kitchener
EssilorLuxottica Group
Kitchener, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 1 hour ago
Administrator, Bakery - Reception (18 month contract)
Aspire Bakeries
Brantford, ON
We are seeking an Administrative Assistant / Receptionist (18 month contract role) to join our team at our Brantford bakery. As an Administrative Assistant / Receptionist, you will be…
Added 2 hours ago
DG
Assistant Service Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
North Shore Honda is currently looking to fill the position of Assistant Service Manager. Reporting to the Service Manager, this role supports the day-to-day operations of the Service…
Added 2 hours ago
L
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
LensCrafters
Guelph, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 2 hours ago
MG
Retail Store Assistant Manager
Mind Games
Ottawa, ON
- Full-time
Added 2 hours ago
DT
Assistant Manager II
Dollar Tree Stores
New Westminster, BC
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 hours ago
D
Advisor, Securities
Desjardins
Sept-Îles, QC
- Full-time
As an investment assistant, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products and services…
Added 2 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Bonne Bay, NL
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 3 hours ago
DT
Assistant Manager I
Dollar Tree Stores
Toronto, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 hours ago
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
EssilorLuxottica Group
Guelph, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 4 hours ago
STHS 26/27 - Reservations Specialist
Northland Properties
Revelstoke, BC
REPORTING TO: Reservations Manager, Reservations Assistant Manager, Reservations Team Lead
Added 6 hours ago
Retail Lead Hand
Canada Post - Postes Canada
Dryden, ON
sales and services in a retail outlet; maintains financial records,
Added 7 hours ago
BE
Controller
BluMetric Environmental Inc.
Ottawa, ON
- Full-time
Manage the preparation and filing of monthly and annual sales tax remittances and coordinate corporate tax documentation with external tax consultants.
Added 13 hours ago
H
Assistant Marketing Manager
Hytera
Toronto, ON
- Full-time
Hytera is hiring an Assistant Marketing Manager to be the main point of contact for marketing support to our Canadian dealer network, and the day-to-day owner of Hytera's digital presence…
Added 1 day ago
GD
COMBO - Operations Assistant Manager - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Full-time
Reporting to the Store Manager, your main focus as Operations Assistant Manager is to maximize company sales and profitability by maintaining stockroom organization and by managing…
Added 1 day ago
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Assistant Park Manager
WildPlay
Maple Ridge, BC
- Full-time
The Assistant Park Manager plays a vital role in supporting the Park Manager and is actively developed through hands-on experience and mentorship to prepare for future leadership…

Canada Post - Postes Canada

Retail Lead Hand

Dryden, ON, Canada

Province: Ontario Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (--BB) Number of Vacancies 1 Salary: $25.37 · Full-time

Apply About employer

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Job details

Pay: Province: Ontario Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (--BB) Number of Vacancies 1 Salary: $25.37
Job type: Full-time
Apply by: Apr 1, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Requisition Id: 204940
Business Function: Postal Clerk
Primary City: Dryden
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (--BB)
Number of Vacancies 1
Salary: $25.37

Job Description

Under the direction of management, oversees the provision of counter

sales and services in a retail outlet; maintains financial records,

maintains good relations with postal customers in the area; controls the

inventory of postal related products and values; performs administrative

duties; oversees postal services such as delivery to lock boxes and

delivery by RSMC; performs other related duties as consulted with the

Union. Assistant, alternate or relief lead hands perform lead hand

functions when the lead hand is away. A number of duties of the Retail

Lead Hand are common to and shared with P04 Postal Clerks and requires

co-operation between these two functions.

Job Responsibilities

Oversees the provision of counter sales and services in a retail outlet

by assigning various tasks, including self-directed study packages, to

the staff to meet customer needs, at the request of management;

by providing coaching and on the job training to staff and regular

information on new procedures, products and services e.g. (postal guide

updates and Corporate Manual System) in order to improve the accuracy

and quality of service offered

by promoting mailing solutions for business customers;

by performing the duties of a wicket clerk as needed to ensure service

to the public.

Oversees the financial operations

by collecting the counter clerks’ funds for bank deposit, preparing and

certifying bank deposits by checking entries on the deposit slip, and

making daily bank deposits;

by collecting and safeguarding cash surpluses from the counter clerks’

credits;

by preparing and verifying with receipts the daily office balance (money

order maintenance, spoiled meter labels, change of address and hold

mail, refunds, debit/credit transactions, NSF cheques, miscellaneous

revenues and expenses)

by preparing and forwarding the monthly cash account statement including

tracking reimbursements for franchise customers

by entering USA exchange from bank

by recording all serial numbers of bills held overnight

by listing deposits for other smaller post offices as required

by verifying adjustment memos

Maintains good relations with postal customers

by performing refunds and providing assistance to customers;

by performing internet-based parcel and other enquiry searches

by dealing with customer inquiries, either in person or by telephone,

and by reporting serious complaints to management as required;

Job Responsibilities (continued)

Controls the inventory

by ordering and verifying receipt of stamps and other postage supplies

including other products available for purchase and brochures to

maintain the inventory at authorized allowances in order to ensure that

products and services are available to customers and wicket clerks

by completing and verifying inventory movement reports

by ensuring that merchandise is displayed according to established

merchandising practices

by conducting physical inventories as required

by keeping up to date with SAP features for product inventory searches

Oversees postal delivery such as lock box delivery, bag service, general

delivery, RSMC

by ensuring that delivery policy and procedures are adhered to for:

postal box, general delivery, bag service call-for and RSMC

by supporting RSMC work if required at the request of management

by assigning lock box maintenance (maintain key supply, ledgers, issue

final notices, etc)

by dealing with customer complaints related to delivery

by ensuring compliance with CARO procedures

Administers office

By answering phone and maintaining out-going phone log

By establishing and maintaining office filing system, including

shredding

By maintaining adequate office supplies and equipment inventory

By reading and responding to correspondence including e-mails and info

post; up-date postal guide and CMS procedure binders and bulletin boards

By rectifying erroneous ROSS entries

By maintaining customer lists

By collecting completed leaves forms and verifying exception reports

Additional duties for outlets with no management on site

At the request of management:

Advise RSMC of management decisions regarding staffing and scheduling

Complete and send reports to managers

Verify pay enquiries

Maintain LDU local distribution lists, consumer choice list

Maintain records of office keys distributed

Perform random revenue protection checks

Assure building maintenance (snow removal, dealing with contractors)

Apply security procedures and respond to alarms

Order inventory for other offices

Ensuring that all acceptance, preparation and dispatch policy and

procedures are adhered to.

Qualifications

KNOWLEDGE

The work requires knowledge of the regulations and procedures governing

counter services and a general knowledge of corporate and governmental

policies and regulations, as well as knowledge of sales procedures and

techniques. It also requires a detailed knowledge of postal operations.

Other Information

Scope of Judgment

The work is done in accordance with established practices and written

instructions. The scope for independent action is limited to co-

ordinating staff and assigning work, but does not encompass disciplining

or appraising employees.

Financial and Physical Resources Responsibility

The work involves the responsibility for counter services with an

allowance of postal values.

Ensures that all policies and procedures pertaining to security of

postal premises and values are adhered to and ensuring compliance to

Proceeds of Crime and Money Laundering (Terrorist Financing)

requirements.

CONTACTS

The work requires contact with postal customers to sell postal values,

answer customer complaints and enquiries, cash postal money orders,

obtain signatures acknowledging receipt of mail, provide information on

postal services and give explanation on postal transactions.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Apply About employer

More about this job

Responsibilities

The Retail Lead Hand oversees daily counter sales, financial operations, and inventory management within a postal retail outlet. They also provide coaching to staff and ensure that all postal delivery policies and customer service standards are maintained.

Requirements

The position requires detailed knowledge of postal operations, regulations, and procedures governing counter services. Candidates must possess strong sales techniques and the ability to coordinate staff activities effectively.

Skills

Retail management
Customer service
Financial record keeping
Inventory control
Staff coaching
Cash handling
Administrative support
Postal operations
Conflict resolution
Team leadership
Reporting
Compliance
Communication
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Postal Services
Counter Sales
Inventory Management
Financial Operations
Cash Handling
Customer Relations
Staff Supervision
Administrative Duties
SAP
Compliance
Money Laundering Prevention
Reporting
Delivery Services
Bilingual

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