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Added 7 mins ago
AU
Executive Assistant to Provost
Adler University
Vancouver, BC
- Full-time
Under the direction of the Provost and Senior VP, the Executive Administrative Assistant will perform diverse administrative support duties in support or this office. These functions will…
Added 7 mins ago
AC
Assistant Manager, Lending Operations
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Manager, Lending Operations, the Assistant Manager, Lending Operations plays a key role in the organization’s continuous efforts to provide exceptional member experience,…
Added 22 mins ago
SC
Field Operations Support Assistant
Service Corporation International
Winnipeg, MB
- Full-time
Added 22 mins ago
R
Administrative Assistant
RBC
Calgary, AB
- Full-time
The RBC Dominion Securities branch located in Calgary North branch is looking for an Administrative Assistant to provide administrative support to a successful Advisory Team.
Added 22 mins ago
R
Portfolio Management Assistant
RBC
AB
- Full-time
As the Portfolio Management Assistant, you will primarily be responsible for assisting the Investment Counsellor/Portfolio Manager to track/write new and updated Investment Policy…
Added 22 mins ago
AB
Administrative Assistant
Arsenault Bros.
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- Full-time
Arsenault Bros. Construction is seeking an organized and dependable Administrative Assistant to join our team. This position plays an important role in supporting daily office operations,…
Added 22 mins ago
T&
Administrative Assistant - Bookkeeping Support
Talbot & Associates CPA
Thornhill, ON
- Full-time
Added 37 mins ago
Office Administrative Assistant
HealthCareersInSask.ca
Grenfell, SK
Added 52 mins ago
SF
Accounting Assistant
Southlake Ford Lincoln
Newmarket, ON
- $45,000 to $65,000 CAD / year
- Full-time
Added 52 mins ago
RJ
Client Service Coordinator/Administrative Assistant
Raymond James Ltd.
Waterloo, ON
- Full-time
…client ‑ focused Client Services Coordinator / Administrative Assistant to join our team. This is a full time, in office role to ensure our office runs smoothly and our clients receive…
Added 52 mins ago
AVP, Claims (Operational Excellence)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Montreal, QC
Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance,…
Added 1 hour ago
A
Administrative Assistant
Aplin
Winnipeg, MB
- Full-time
…Stacey Danley at Aplin on the search for an Administrative Assistant to join their established team. The successful candidate will manage the reception desk while providing support with…
Added 1 hour ago
CL
AVP, Claims (Operational Excellence)
Canada Life
Montreal, QC
- Full-time
Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance,…
Added 1 hour ago
CL
AVP, Claims (Operational Excellence)
Canada Life
London, ON
- Full-time
Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance,…
Added 1 hour ago
CL
AVP, Claims (Operational Excellence)
Canada Life
Winnipeg, MB
- Full-time
Reporting to the Vice President, Claims, the Assistant Vice President (AVP), Claims is a key member of the Claims leadership team who drives operational excellence, business performance,…
Added 1 hour ago
B
Controller
BluMetric
Ottawa, ON
- Full-time
Previous experience as a Controller, Assistant Controller, Senior Finance Manager or similarly accountable financial reporting leader is preferred.
Added 1 hour ago
EI
Executive Assistant & Office Manager
EnviCore Inc.
Calgary, AB
- Full-time
This is a full-time, on-site Executive Assistant & Office Manager role based in Calgary, AB. The position provides comprehensive executive support, including calendar management, meeting…
Added 1 hour ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
…minimum of 3 years’ experience working in a senior administrative assistant role, preferably in a post-secondary academic setting or an equivalent combination of education, training and…
Added 1 hour ago
Office Administrative Assistant
HealthCareersInSask.ca
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Added 1 hour ago
O
Executive Assistant
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Added 1 hour ago
MF
Grants Administrative Assistant
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Richmond, BC
- Part-time
We are looking for an organized and detail-oriented Grants Administrative Assistant to support our Grants and Funding Manager. This is a hands-on opportunity to gain real-world experience…
Added 1 hour ago
FN
UX Designer
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Toronto, ON · East York, ON
- Full-time
Assistant Vice President IT, Application Development
Added 1 hour ago
C
Personal Assistant - UHNW
Confidential
Toronto, ON
- Full-time
A private family is seeking an experienced Personal Assistant to provide dedicated support with the coordination and management of their personal and family affairs. Based in downtown…
Added 1 hour ago
D
Assistant Manager, Member Services and Sales Support
Desjardins
Montreal, QC · Caisse Desjardins de L'Île-des-Soeurs-Verdun
- Full-time
As a member services and sales support assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the…
Added 1 hour ago
D
Advisor, Securities
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- Full-time
As an investment assistant, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products and services…

Canada Post - Postes Canada

Retail Lead Hand

Dryden, ON, Canada

Province: Ontario Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (--BB) Number of Vacancies 1 Salary: $25.37 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Province: Ontario Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (--BB) Number of Vacancies 1 Salary: $25.37
Job type: Full-time
Apply by: Apr 1, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Requisition Id: 204940
Business Function: Postal Clerk
Primary City: Dryden
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (--BB)
Number of Vacancies 1
Salary: $25.37

Job Description

Under the direction of management, oversees the provision of counter

sales and services in a retail outlet; maintains financial records,

maintains good relations with postal customers in the area; controls the

inventory of postal related products and values; performs administrative

duties; oversees postal services such as delivery to lock boxes and

delivery by RSMC; performs other related duties as consulted with the

Union. Assistant, alternate or relief lead hands perform lead hand

functions when the lead hand is away. A number of duties of the Retail

Lead Hand are common to and shared with P04 Postal Clerks and requires

co-operation between these two functions.

Job Responsibilities

Oversees the provision of counter sales and services in a retail outlet

by assigning various tasks, including self-directed study packages, to

the staff to meet customer needs, at the request of management;

by providing coaching and on the job training to staff and regular

information on new procedures, products and services e.g. (postal guide

updates and Corporate Manual System) in order to improve the accuracy

and quality of service offered

by promoting mailing solutions for business customers;

by performing the duties of a wicket clerk as needed to ensure service

to the public.

Oversees the financial operations

by collecting the counter clerks’ funds for bank deposit, preparing and

certifying bank deposits by checking entries on the deposit slip, and

making daily bank deposits;

by collecting and safeguarding cash surpluses from the counter clerks’

credits;

by preparing and verifying with receipts the daily office balance (money

order maintenance, spoiled meter labels, change of address and hold

mail, refunds, debit/credit transactions, NSF cheques, miscellaneous

revenues and expenses)

by preparing and forwarding the monthly cash account statement including

tracking reimbursements for franchise customers

by entering USA exchange from bank

by recording all serial numbers of bills held overnight

by listing deposits for other smaller post offices as required

by verifying adjustment memos

Maintains good relations with postal customers

by performing refunds and providing assistance to customers;

by performing internet-based parcel and other enquiry searches

by dealing with customer inquiries, either in person or by telephone,

and by reporting serious complaints to management as required;

Job Responsibilities (continued)

Controls the inventory

by ordering and verifying receipt of stamps and other postage supplies

including other products available for purchase and brochures to

maintain the inventory at authorized allowances in order to ensure that

products and services are available to customers and wicket clerks

by completing and verifying inventory movement reports

by ensuring that merchandise is displayed according to established

merchandising practices

by conducting physical inventories as required

by keeping up to date with SAP features for product inventory searches

Oversees postal delivery such as lock box delivery, bag service, general

delivery, RSMC

by ensuring that delivery policy and procedures are adhered to for:

postal box, general delivery, bag service call-for and RSMC

by supporting RSMC work if required at the request of management

by assigning lock box maintenance (maintain key supply, ledgers, issue

final notices, etc)

by dealing with customer complaints related to delivery

by ensuring compliance with CARO procedures

Administers office

By answering phone and maintaining out-going phone log

By establishing and maintaining office filing system, including

shredding

By maintaining adequate office supplies and equipment inventory

By reading and responding to correspondence including e-mails and info

post; up-date postal guide and CMS procedure binders and bulletin boards

By rectifying erroneous ROSS entries

By maintaining customer lists

By collecting completed leaves forms and verifying exception reports

Additional duties for outlets with no management on site

At the request of management:

Advise RSMC of management decisions regarding staffing and scheduling

Complete and send reports to managers

Verify pay enquiries

Maintain LDU local distribution lists, consumer choice list

Maintain records of office keys distributed

Perform random revenue protection checks

Assure building maintenance (snow removal, dealing with contractors)

Apply security procedures and respond to alarms

Order inventory for other offices

Ensuring that all acceptance, preparation and dispatch policy and

procedures are adhered to.

Qualifications

KNOWLEDGE

The work requires knowledge of the regulations and procedures governing

counter services and a general knowledge of corporate and governmental

policies and regulations, as well as knowledge of sales procedures and

techniques. It also requires a detailed knowledge of postal operations.

Other Information

Scope of Judgment

The work is done in accordance with established practices and written

instructions. The scope for independent action is limited to co-

ordinating staff and assigning work, but does not encompass disciplining

or appraising employees.

Financial and Physical Resources Responsibility

The work involves the responsibility for counter services with an

allowance of postal values.

Ensures that all policies and procedures pertaining to security of

postal premises and values are adhered to and ensuring compliance to

Proceeds of Crime and Money Laundering (Terrorist Financing)

requirements.

CONTACTS

The work requires contact with postal customers to sell postal values,

answer customer complaints and enquiries, cash postal money orders,

obtain signatures acknowledging receipt of mail, provide information on

postal services and give explanation on postal transactions.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Apply About employer

More about this job

Responsibilities

The Retail Lead Hand oversees daily counter sales, financial operations, and inventory management within a postal retail outlet. They also provide coaching to staff and ensure that all postal delivery policies and customer service standards are maintained.

Requirements

The position requires detailed knowledge of postal operations, regulations, and procedures governing counter services. Candidates must possess strong sales techniques and the ability to coordinate staff activities effectively.

Skills

Retail management
Customer service
Financial record keeping
Inventory control
Staff coaching
Cash handling
Administrative support
Postal operations
Conflict resolution
Team leadership
Reporting
Compliance
Communication
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Postal Services
Counter Sales
Inventory Management
Financial Operations
Cash Handling
Customer Relations
Staff Supervision
Administrative Duties
SAP
Compliance
Money Laundering Prevention
Reporting
Delivery Services
Bilingual

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