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Added 10 mins ago
WF
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time
Whole Foods Market
Oakville, ON
- Part-time
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Added 10 mins ago
WF
Produce Production Team Member (Fruit and Vegetable Cutter) - Full Time
Whole Foods Market
Oakville, ON
- Full-time
Performs all functions related to processing (preparation) and merchandising in the produce department. All Whole Foods Market Retail jobs require ensuring a positive company image by…
Added 10 mins ago
TC
Assistant Store Manager Marshalls York Major Village
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 10 mins ago
Seasonal Associate - Famous Footwear
Caleres
Winnipeg, MB
Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
Added 26 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 41 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Langley (District), BC · Langley, BC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 41 mins ago
PV
Keyholder
Pet Valu
Westmount, QC
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 41 mins ago
BB
Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety)
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Paradise, NL
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Grand Bend, ON
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 1 hour ago
V
Store Team Lead Full-Time
Vessi
Richmond, BC
- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 1 hour ago
V
Store Team Lead Full-Time
Vessi
Burnaby, BC
- Full-time
Support the Store Manager and Assistant Store Manager with day-to-day operations, including opening and closing, processing shipments, inventory management, loss prevention and health and…
Added 1 hour ago
R(
Assistant Store Manager - Faubourg de la Gare Vaudreuil
Reitmans (Canada) Ltée/Ltd
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 hour ago
CC
Retail Sales Associate
Canna Cabana
Oshawa, ON · Courtice, Oshawa, ON
- $17.95 CAD / hour
- Part-time
Participate in merchandising and promotional activities for accessories.
Added 2 hours ago
MW
CAN Sales Associate - Ontario
Mountain Warehouse
Brampton, ON
- $17.95 CAD / hour
- Contract
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to…
Added 2 hours ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Mont-Royal, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 2 hours ago
R-
Assistant Store Manager - Faubourg de la Gare Vaudreuil
RCL - Reitmans Canada Ltd/Ltée
Vaudreuil-Dorion, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 2 hours ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 2 hours ago
QH
Assistant Store Manager
QE Home
North Vancouver, BC
- Full-time
…one of Canada’s most beloved home décor destinations. As an Assistant Store Manager, you’ll support the Store Manager in driving store performance, inspiring your team, and delivering…
Added 2 hours ago
A
Third Key Holder
Ardene
Coquitlam, BC
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 2 hours ago
SD
Receiver, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards
Added 2 hours ago
W
Overnight Lead Department Manager
Walmart
Langley (District), BC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 2 hours ago
LC
Assistant Store Manager Fresh Full Time Day Greenlight Requisition
Loblaw Companies Limited
Merritt, BC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 2 hours ago
R
Assistant Store Manager
RONA
Montreal, QC · Pierrefonds, QC
- Full-time
Become a pillar of excellence at Rona by leading a team dedicated to providing exceptional customer service. Managing merchandising, sales and customer service activities, you'll ensure…

Canada Post - Postes Canada

Retail Lead Hand

Dryden, ON, Canada

Province: Ontario Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (--BB) Number of Vacancies 1 Salary: $25.37 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Province: Ontario Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (--BB) Number of Vacancies 1 Salary: $25.37
Job type: Full-time
Apply by: Apr 1, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Requisition Id: 204940
Business Function: Postal Clerk
Primary City: Dryden
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (--BB)
Number of Vacancies 1
Salary: $25.37

Job Description

Under the direction of management, oversees the provision of counter

sales and services in a retail outlet; maintains financial records,

maintains good relations with postal customers in the area; controls the

inventory of postal related products and values; performs administrative

duties; oversees postal services such as delivery to lock boxes and

delivery by RSMC; performs other related duties as consulted with the

Union. Assistant, alternate or relief lead hands perform lead hand

functions when the lead hand is away. A number of duties of the Retail

Lead Hand are common to and shared with P04 Postal Clerks and requires

co-operation between these two functions.

Job Responsibilities

Oversees the provision of counter sales and services in a retail outlet

by assigning various tasks, including self-directed study packages, to

the staff to meet customer needs, at the request of management;

by providing coaching and on the job training to staff and regular

information on new procedures, products and services e.g. (postal guide

updates and Corporate Manual System) in order to improve the accuracy

and quality of service offered

by promoting mailing solutions for business customers;

by performing the duties of a wicket clerk as needed to ensure service

to the public.

Oversees the financial operations

by collecting the counter clerks’ funds for bank deposit, preparing and

certifying bank deposits by checking entries on the deposit slip, and

making daily bank deposits;

by collecting and safeguarding cash surpluses from the counter clerks’

credits;

by preparing and verifying with receipts the daily office balance (money

order maintenance, spoiled meter labels, change of address and hold

mail, refunds, debit/credit transactions, NSF cheques, miscellaneous

revenues and expenses)

by preparing and forwarding the monthly cash account statement including

tracking reimbursements for franchise customers

by entering USA exchange from bank

by recording all serial numbers of bills held overnight

by listing deposits for other smaller post offices as required

by verifying adjustment memos

Maintains good relations with postal customers

by performing refunds and providing assistance to customers;

by performing internet-based parcel and other enquiry searches

by dealing with customer inquiries, either in person or by telephone,

and by reporting serious complaints to management as required;

Job Responsibilities (continued)

Controls the inventory

by ordering and verifying receipt of stamps and other postage supplies

including other products available for purchase and brochures to

maintain the inventory at authorized allowances in order to ensure that

products and services are available to customers and wicket clerks

by completing and verifying inventory movement reports

by ensuring that merchandise is displayed according to established

merchandising practices

by conducting physical inventories as required

by keeping up to date with SAP features for product inventory searches

Oversees postal delivery such as lock box delivery, bag service, general

delivery, RSMC

by ensuring that delivery policy and procedures are adhered to for:

postal box, general delivery, bag service call-for and RSMC

by supporting RSMC work if required at the request of management

by assigning lock box maintenance (maintain key supply, ledgers, issue

final notices, etc)

by dealing with customer complaints related to delivery

by ensuring compliance with CARO procedures

Administers office

By answering phone and maintaining out-going phone log

By establishing and maintaining office filing system, including

shredding

By maintaining adequate office supplies and equipment inventory

By reading and responding to correspondence including e-mails and info

post; up-date postal guide and CMS procedure binders and bulletin boards

By rectifying erroneous ROSS entries

By maintaining customer lists

By collecting completed leaves forms and verifying exception reports

Additional duties for outlets with no management on site

At the request of management:

Advise RSMC of management decisions regarding staffing and scheduling

Complete and send reports to managers

Verify pay enquiries

Maintain LDU local distribution lists, consumer choice list

Maintain records of office keys distributed

Perform random revenue protection checks

Assure building maintenance (snow removal, dealing with contractors)

Apply security procedures and respond to alarms

Order inventory for other offices

Ensuring that all acceptance, preparation and dispatch policy and

procedures are adhered to.

Qualifications

KNOWLEDGE

The work requires knowledge of the regulations and procedures governing

counter services and a general knowledge of corporate and governmental

policies and regulations, as well as knowledge of sales procedures and

techniques. It also requires a detailed knowledge of postal operations.

Other Information

Scope of Judgment

The work is done in accordance with established practices and written

instructions. The scope for independent action is limited to co-

ordinating staff and assigning work, but does not encompass disciplining

or appraising employees.

Financial and Physical Resources Responsibility

The work involves the responsibility for counter services with an

allowance of postal values.

Ensures that all policies and procedures pertaining to security of

postal premises and values are adhered to and ensuring compliance to

Proceeds of Crime and Money Laundering (Terrorist Financing)

requirements.

CONTACTS

The work requires contact with postal customers to sell postal values,

answer customer complaints and enquiries, cash postal money orders,

obtain signatures acknowledging receipt of mail, provide information on

postal services and give explanation on postal transactions.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Apply About employer

More about this job

Responsibilities

The Retail Lead Hand oversees daily counter sales, financial operations, and inventory management within a postal retail outlet. They also provide coaching to staff and ensure that all postal delivery policies and customer service standards are maintained.

Requirements

The position requires detailed knowledge of postal operations, regulations, and procedures governing counter services. Candidates must possess strong sales techniques and the ability to coordinate staff activities effectively.

Skills

Retail management
Customer service
Financial record keeping
Inventory control
Staff coaching
Cash handling
Administrative support
Postal operations
Conflict resolution
Team leadership
Reporting
Compliance
Communication
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Retail
Postal Services
Counter Sales
Inventory Management
Financial Operations
Cash Handling
Customer Relations
Staff Supervision
Administrative Duties
SAP
Compliance
Money Laundering Prevention
Reporting
Delivery Services
Bilingual

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