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Added 12 mins ago
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Full-time
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Canada Post - Postes Canada

Supervisor, Letter Carrier, Developmental

Winnipeg, MB, Canada

Pay: Job Requisition Id: 203180 Business Function: Delivery Operations Primary City: Winnipeg Province: Manitoba Employment Type: Full-Time Employment Status: Permanent Language Requirement: English Essential Employee Class and Level: OP 01 Number of Vacancies: 1 Salary: $73,103.00 Job Closing Date (YYYY-MM-DD): 2026-10-08
Job type: Full-time
Apply by: Oct 9, 2026
Experience: Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.
Positions available: 1
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Job Requisition Id: 203180
Business Function: Delivery Operations
Primary City: Winnipeg
Province: Manitoba
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 01
Number of Vacancies: 1
Salary: $73,103.00
Job Closing Date (YYYY-MM-DD): 2026-10-08

Job Description

The Supervisor, Letter Carrier supervises the activities of a team of letter carriers, mail service couriers and RSMC’s assigned to a Postal station to ensure that proper procedures are followed in the handling and delivery of mail relay bundles and the administration of funds collected.

Job Responsibilities

Below are the main job requirements and responsibilities for the Supervisor, Letter Carrier.

Plans, directs and inspects the daily operation of a work unit to ensure efficient sortation, routing and delivery of mail in accordance with corporate regulations, procedures, instructions, and service commitments. Schedules staff, determines the need for extra relief staff and authorizes overtime when required. Regularly checks on the performance and appearance of delivery employees while on their routes.

Measures distances for delivery to new or existing points of call to ensure delivery service requirements will be met. Proposes solutions or changes to delivery routes, if required, and consults with Route Measurement Officers the changes.

Assesses and recommends changes to the provision of relay bundles and drops to ensure the routes are properly serviced and that conveyance costs are minimized.

Supervises, coaches and provides guidance and leadership to employees. Trains new employees in their various duties and instructs them in new methods and procedures. Resolves staff issues and consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement. Discusses various problems and changes in areas such as, safety, overtime, and route evaluations with shop stewards and attempts to resolve complaints before the grievance stage is reached.

Promotes and implements work place safety and health programs and processes for assigned team. Takes corrective action to rectify unsafe operating conditions.

Job Responsibilities (continued)

Enters employee, volume and addressing data into corporate systems, prepares reports in order to monitor performance, identify improvements, control operational costs and meet targets.

Liaises with other supervisors and enablers to ensure effective coordination of operations or to solve operational problems.

Reports repairs related to the building, operational equipment and assets to the Manager. Monitors and follows-up with appropriate third party and takes corrective action as required.

Maintains good public relations with mail delivery customers. Projects professional service standards and ensures customer experience is a priority. Investigates delivery impediments when the customer fails to maintain the required safety conditions (e.g. broken mail box, loose dog, construction). Communicates issue with the customer to resolve or make other arrangements until the unsafe condition can be rectified. If unable to resolve, takes action to initiate suspension of delivery.

Performs other related duties.

Qualifications

Education

High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience

Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.
Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

Possess a valid permanent driver’s license (no graduated or temporary license)
Have a satisfactory safe driving record per CPC’s Driver Safety Program , which includes:

a) Have not received more than 2 moving violations in last 3 year

b) Have not had more than three demerit points assigned in one single violation

c) Have not had license suspension or prohibition of any kind in last 3 years

Assets

Post-secondary degree/diploma
Experience with distribution processes
Experience working in a customer service role (e.g., dealing with customers)

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Apply About employer

More about this job

Responsibilities

The Supervisor, Letter Carrier manages a team of delivery staff to ensure efficient mail sortation, routing, and delivery while maintaining corporate service standards. They are responsible for scheduling, coaching employees, resolving operational issues, and promoting workplace safety and health programs.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of team management experience or two years in a unionized environment. A valid permanent driver's license with a satisfactory driving record is also required.

Skills

Team supervision
Operations management
Staff scheduling
Performance monitoring
Route planning
Coaching
Leadership
Conflict resolution
Workplace safety
Microsoft Office
Customer service
Reporting
Labour relations
Data entry

Visa sponsorship

Not detected in the job text

Keywords

Delivery Operations
Letter Carrier
Supervision
Mail Delivery
Route Measurement
Unionized Environment
Microsoft Office
Safety Programs
Performance Reporting
Customer Experience
Labour Relations
Operational Costs
Logistics
Staff Training
Compliance

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