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Added 11 mins ago
Supervisor, Local Area
Canada Post - Postes Canada
Cranbrook, BC
Reports repairs related to the building, operational equipment and assets to the Manager, monitors and follows-up with appropriate third party and takes corrective action as required.
Added 11 mins ago
Senior Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the BPMO Director, Project Delivery, the Business Senior Project Manager is responsible for leading complex business transformation initiatives that support strategic…
Added 11 mins ago
Director, Financial Operations & Projects
Government of Alberta
AB
Work with program areas across the department to support procurement and contracting by assessing risks, providing alternatives and identifying business solutions that meet program area…
Added 11 mins ago
Assistant Branch Manager
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Education Reimbursement Program to invest in your education and career growth.
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L&
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Tsawwassen, BC · LCA - CAN - Retail - Tsawwassen Mills - BC
- Full-time
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- Full-time
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R(
Team Lead (Full time) - PENN
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- Full-time
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Ottawa, ON
- Full-time
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Added 26 mins ago
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Administrator, National Distribution Team
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Toronto, ON · Montreal, QC
- Full-time
…and account distributions. The Administrator will assist and support Officers to ensure that administration items are completed; quality and attention to detail are paramount as well as…
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Outside Sales Representative (Winnipeg, MB)
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All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible…

Canada Post - Postes Canada

Supervisor, Local Area

Cranbrook, BC, Canada

Full-time

Apply on jobs.canadapost.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment
Positions available: 1
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Requisition Id: 205381
Business Function: Delivery Operations
Primary City: Cranbrook
Other Location(s):
Province: British Columbia
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 01
Number of Vacancies: 1
Job Closing Date: 2026-11-27

Job Description

Reporting to the Local Area Superintendent (LAS), supervises the activities of a team of delivery employees assigned to a facility to ensure that proper procedures are followed in the handling and delivery of mail relay bundles and the administration of funds collected. Ensures corporate procedures, safety practices and security regulations are followed, and service commitments met. Maintains good public relations with customers. Assists the LAS with the daily operations of the facility.

Job Responsibilities

Plans, directs and inspects the daily operation of a work unit to ensure efficient sortation, routing and delivery of mail in accordance with corporate regulations, procedures and instructions.

Schedules and allocates staff to ensure sortation of mail and routes covered; determines the need for extra relief staff and authorizes overtime when required.

Measures distances for delivery to new or existing points of call, according to the Route Measurement System and processes. Determines whether new points of call meet delivery service requirements and proposes solutions or changes to delivery routes if required. Consults and works with Route Measurement Officers on changes to routes in the delivery centre.

Audits/updates RSMC routes via corporate system as well as on the job street observations as required but a minimum of two times per year.

Regularly checks on the performance and appearance of delivery employees while on their routes to ensure adherence to established routes of travel, official dress regulations and proper methods of delivery. Trains new employees in their various duties and instructs them in new methods and procedures.

Supervises, coaches and provides guidance and leadership to employees. Oversees staffing, the development of objectives, and performance management, including attendance management. Resolves staff issues, including disciplinary action when required. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement; discusses various problems and changes in areas such as, safety, overtime, and route evaluations with shop stewards and attempts to resolve complaints before the grievance stage is reached. Creates learning and knowledge transfer opportunities for assigned staff.

Job Responsibilities (continued)

Promotes and implements work place safety and health programs for assigned team. Coaches and directs employees on safe work practices in order to reduce accident frequency and severity; conducts accident investigations and reports incidences. Addresses and resolves health and safety issues in a timely and efficient manner. Conducts safety inspections and takes corrective action to rectify unsafe operating conditions.

Manages the e Voucher process, enters volume and addressing data into corporate systems, prepares reports in order to monitor performance, identify improvements, control operational costs and meet targets.

Liaises with other supervisors and enablers to ensure effective coordination of operations or to solve operational problems.

Reports repairs related to the building, operational equipment and assets to the Manager, monitors and follows-up with appropriate third party and takes corrective action as required.

Projects professional service standards and ensures customer experience is a priority when investigating and resolving service issues and customer complaints.

Investigates delivery impediments when the customer fails to maintain the required safety conditions (e.g. broken mail box, loose dog, construction). Communicates issue with the customer to resolve or make other arrangements until the unsafe condition can be rectified. If unable to resolve, takes action to initiate suspension of delivery.

Performs other related duties.

Qualifications

Education

High School diploma or provincial equivalent (GED) (Equivalent experience, may be accepted in lieu of a High School diploma).

Experience

Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment
Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

Possess a valid permanent driver’s license (no graduated or temporary license)
Have a satisfactory safe driving record per CPC’s Driver Safety Program , which includes:

a) Have not received more than 2 moving violations in last 3 year

b) Have not had more than three demerit points assigned in one single violation

c) Have not had license suspension or prohibition of any kind in last 3 years

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Apply on jobs.canadapost.ca About employer

More about this job

Responsibilities

Supervises a team of delivery employees to ensure efficient mail sortation, routing, and delivery while maintaining corporate safety and security standards. Assists the Local Area Superintendent with daily facility operations, staff scheduling, and performance management.

Requirements

Requires a high school diploma or equivalent and at least one year of team management experience or two years in a unionized environment. Candidates must possess a valid permanent driver's license and a satisfactory safe driving record.

Skills

Team Supervision
Operations Management
Staff Scheduling
Performance Management
Safety Compliance
Route Planning
Conflict Resolution
Coaching
Microsoft Office
Data Entry
Reporting
Customer Service
Labour Relations
Accident Investigation
Training

Visa sponsorship

Not detected in the job text

Keywords

Delivery Operations
Mail Relay
Route Measurement System
RSMC
Staffing
Attendance Management
Collective Agreement
Shop Stewards
Grievance
Workplace Safety
Health and Safety
E Voucher
Operational Costs
Customer Experience
Driver Safety Program
Logistics
Supervision
Operations
Performance Monitoring
Compliance

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Work requirements

Jobs in Canada