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Canada Post - Postes Canada

Supervisor, Mail Processing - Night Shift

Montreal, QC, Canada

Job type: Full-time
Apply by: Nov 1, 2026
Experience: Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment
Posting language: English
Posted: Aug 11, 2026

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Original job description

Job Requisition Id: 202185 Business Function: Plant Operations Primary City: Montréal Other Location(s):St-Laurent, Montréal, Montreal Province: Quebec Employment Type: Full-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (BBBB) Employee Class and Level: OP 01 Working Hours: 40 hours Job Closing Date (MM/DD/YYYY): 10/31/2026

Job Description

The Supervisor is accountable for the safe and efficient management of the total mail processing operation within an assigned area so that plant operating targets and service and production standards are met during the assigned shift. This includes Plant and Section operating targets, production standards, service, quality, and health and safety. Provides guidance and leadership to employees and is responsible for all activities related to management of the workforce.

Job Responsibilities

Below are the main job requirements and responsibilities for the Supervisor, Mail Processing.

Develops plans to meet daily/weekly/monthly goals, processing strategies, and employees required to meet service commitments. Continuously monitors staffing level and workload and adjusts as necessary during the shift, taking into account the impact throughout the Plant. Understands and works towards the goals and vision of operations such as productivity, customer service, cut-offs and quality.

Promotes and implements work place safety and health programs for their work unit. Coaches and directs employees on safe work practices in order to reduce accident frequency and severity; conducts inspections and investigations, and reports and follows up on accident incidences or unsafe operating conditions. Oversees the return-to-work and accommodation of employees unable to perform the full range of duties in their job, participating in case review committee meetings as required. May participate as a member of the local health and safety committee.

Directs, coaches and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes such as staffing, performance management, disability management and attendance management. Resolves staff issues, including disciplinary action if required. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement, including the management of first level grievances. Creates learning and knowledge transfer opportunities for assigned staff.

Evaluates current operational methods and procedures and recommends improvements to optimize operational efficiency. Implements changes and communicates with support groups as required.

Job Responsibilities (continued)

Controls and updates data for reporting systems to ensure all Plant data requirements are met. Analyzes daily productivity reports to determine problems and trends. Shares analysis and key indicator results with team.

Communicates frequently with the previous and post-shift Supervisors. Provides a brief “recap” of key activities performed and discusses any anomalies that occurred during the shift.

Promptly responds to equipment failures, makes adjustments to meet scheduled deadlines, prepares report and notifies Production Control and Reporting.

Maintains employees’ time and leave to ensure the accurate and timely pay for all employees. Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role.

Qualifications

Education

High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience

Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment
Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

Not Applicable

Assets

Post-secondary degree/diploma

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Apply About employer

More about this job

Responsibilities

The supervisor is responsible for managing the safe and efficient operation of mail processing activities within an assigned area to meet production and service targets. They provide leadership to the workforce, administer human resources processes, and ensure compliance with health and safety standards.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of team management experience or two years of experience in a unionized environment. Proficiency in Microsoft Office and the ability to work in a bilingual environment are also required.

Skills

Team management
Operations management
Workforce planning
Health and safety compliance
Performance management
Conflict resolution
Data analysis
Reporting
Microsoft Office
Unionized environment management
Coaching
Leadership
Operational efficiency
Disability management
Attendance management

Visa sponsorship

Not detected in the job text

Keywords

Mail processing
Plant operations
Supervisor
Night shift
Workforce management
Health and safety
Unionized environment
Productivity reporting
Performance management
Attendance management
Disability management
Operational efficiency
Microsoft Office
Leadership
Coaching
Staffing
Grievance management
Production control
Safety inspections
Incident investigation

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