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Added 3 hours ago
Software Developer II (Technical Writing)
Warner Bros. Discovery
Ottawa, ON
Full-time
In this position, you'll collaborate with a diverse set of teams - front-end, back-end, mobile, design systems, and more - to enhance onboarding experiences for engineers, designers,…
Added 3 hours ago
Technical Program Manager II
Warner Bros. Discovery
Ottawa, ON
Full-time
CNN Digital is seeking an experienced Program Manager, Technical to oversee and drive the development, release, and continuous improvement of key products within our best-in-class digital…
Added 3 hours ago
CNS Technical Services Manager - 12 month term
NAV CANADA
Montreal, QC
Full-time
Reporting to the Technical Services Manager, the CNS Technical Services Manager is responsible for ensuring that all facets of the CNS organization contribute to air transportation safety.
Added 4 hours ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 21 hours ago
Senior Quality Assurance Engineer
e-STORAGE
Kitchener, ON
Full-time
…defining and executing a quality strategy that validates critical user personas and their journeys through the EMS User Interface while ensuring system behavior is correct end-to-end. This…
Added 21 hours ago
IT Support Analyst
Sports Careers
Ottawa, ON · Kanata, ON
Full-time
Have strong experience in the IT Industry, especially end-user support (3 to 5 years).
Added 1 day ago
Corporate Traveller - Onboarding Success Manager - Montreal, Vancouver, Calgary, Toronto, Ottawa
Flight Centre
Quebec, QC
…globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to…
Added 1 day ago
Senior Manager, HRIS
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
Full-time
Own and enhance our rigorous end-to-end testing framework for all system changes, enhancements, and new configurations - including unit testing, integration testing, regression testing, and…
Added 1 day ago
Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
Full-time
…that improves health outcomes by empowering the Connect Care end user through education, communication and direct support. The Operational Clinical Informatics Lead (OCIL) is a professional…
Added 1 day ago
Senior Application & Systems Developer (Microsoft Dynamics 365)
Ombudsman For Banking Services and Investments
Toronto, ON
Full-time
Participating in application support activities, including investigating issues, resolving issues for end users and escalating problems to external support providers.
Added 1 day ago
Associate Director, Innovation Solutions
BMO
Toronto, ON · FCP
Full-time
…management, governance, delivery coordination, and operational support. The role will ensure solutions are aligned with business objectives, enterprise technology strategies, and…
Added 1 day ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 1 day ago
Software Developer in Test, Intern (WEM)
Genesys
Toronto, ON
Full-time
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every…
Added 1 day ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 1 day ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 1 day ago
Digital Production Manager (18 month contract)
Loblaw Digital
Toronto, ON
Full-time
As a Digital Production Manager, you will oversee Digital Production Specialists who author and QA content across our Shoppers Drug Mart and PC Health app and website. You will be…
Added 1 day ago
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
You will own the end-to-end patching lifecycle for Linux server estates using Ansible, and manage Azure Update Manager policies for Linux VMs across Azure. You will manage and remediate…
Added 1 day ago
Senior Product Manager, Salesforce and Digital platforms
nesto
Canada
Full-time
Borrowers benefit from rates that are often lower than those offered by the big banks, along with an exceptional end-to-end mortgage experience powered by best-in-class AI technology. Fast,…
Added 1 day ago
Senior Learning & Development Specialist
Emburse
Toronto, ON
Full-time
Performance Review Cycles: Assist in coordinating end-to-end performance review processes, including tool/form administration, tracking completion rates, sending employee reminders, and…
Added 1 day ago
IT Site Manager - Infrastructure & Operations
STERIS
Quebec, QC
Full-time
Support and maintain server, storage, networking, cloud, communications, and end-user computing environments.
Added 1 day ago
IT and Cybersecurity Services Lead
Durham Community Health Centre
Oshawa, ON
Full-time
Work closely with end users to identify solutions that improve efficiency, service delivery, and user experience
Added 1 day ago
Business Systems Analyst
PCL Construction
Edmonton, AB
Experience in UI/UX design, including creating user interfaces that support business application requirements.
Added 1 day ago
Enterprise Systems Technologist 1 (SysAdmin) - TFT
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
$99,091 to $116,875 CAD / year
Temporary
…Services Team on a 6-month temporary assignment. Reporting to the Manager, Infrastructure Services, the Enterprise Systems Technologist 1 provides support to a variety of technology systems…
Added 1 day ago
Marketing Operations Manager
Traction Complete
Vancouver, BC
$90,000 to $110,000 CAD / year
Full-time
Reporting to the CMO, this role keeps the engine clean, measurable, and fast enough to support a small team that ships a lot. Works daily with Demand Gen, Customer Marketing, Content, the…
Added 1 day ago
Manager, Application Services | Gestionnaire, applications en ligne (2026-832)
Canada Deposit Insurance Corporation (CDIC) | Société d'assurance-dépôts du Canada (SADC)
Ottawa, ON
Full-time
Leads the end-to-end delivery, support, and continuous improvement of the application portfolio, including custom-developed, configured, and SaaS applications. The Manager ensures that…

CanadaHelps

Product Manager

Toronto, ON, Canada

Pay: The annual salary range for this role is $90,000 - $100,000.
Job type: Full-time
Experience: 4+ years of experience managing digital products from discovery through delivery.
Posting language: English
Posted: Sep 24, 2026

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Original job description

At CanadaHelps we believe in the power of generosity - not just for those who receive it, but for everyone it touches. Every act of generosity sparks connection, inspires change, and brings people together. This is an opportunity to join something bigger: a movement that fuels progress, strengthens communities, and reminds us of what’s possible when we come together.

We are a dedicated team of entrepreneurial-minded peers who believe in a world where everyone can thrive. We offer a flexible, inclusive environment built on growth, ambition, and shared success.

CanadaHelps provides the most comprehensive and flexible range of giving solutions for donating to any charity in Canada, and we partner with charities of all sizes to ensure they have the tools they need to achieve their goals.

About the role:

We are looking for a full-time Product Manager. As a Product Manager at CanadaHelps, you will help charities connect with more supporters while enabling donors to discover, support, and give to the causes they care about. You'll shape products and experiences that reduce friction, build trust, and foster a lifelong journey of generosity, helping make CanadaHelps the destination for giving in Canada.

Reporting to the VP, Product & Experience, you'll work closely with Design, Engineering, Marketing, Analytics, and other cross-functional teams to discover customer needs, prioritize opportunities, and deliver products that create measurable value for donors, charities, and CanadaHelps. You'll be comfortable navigating ambiguity, making data-informed decisions, and balancing customer needs, business goals, and technical feasibility. This is an existing vacancy.

The annual salary range for this role is $90,000 - $100,000. Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.

This position is remote but may require to be in-office in Toronto for team collaborations.

What you’ll Do: (Primary Responsibilities)

Develop a deep understanding of donors, charities, and their needs through customer research, analytics, market insights, and experimentation to inform product strategy and prioritization.
Translate customer, market, and business insights into product opportunities that create measurable value for donors, charities, and CanadaHelps.
Define the product strategy, roadmap, and priorities for your product area, partnering with Design, Engineering, and stakeholders to deliver measurable customer and business outcomes.
Own product delivery in partnership with Design, Engineering, Marketing, Analytics, Customer Success, and other cross-functional teams, balancing customer value, business priorities, and technical feasibility.
Proactively identify and communicate delivery risks, scope changes, and trade-offs, adapting plans and approaches to keep release goals and outcomes on track.
Own the end-to-end donor (D2C) journey, identifying opportunities to improve acquisition, activation, engagement, retention, and overall customer value.
Write clear product requirements, prioritize and manage the product backlog, and partner with Engineering and Design throughout discovery, delivery, launch, and continuous improvement.
Measure product performance using data, customer feedback, and experimentation, continuously learning and iterating to improve outcomes.
Stay informed on emerging trends in fundraising, technology, AI, and digital product management, bringing forward new ideas that improve our products and customer experience.
Foster a collaborative, customer-centric product culture by building strong relationships, communicating effectively, and influencing decisions across teams.

How You Will Make an Impact:

Help more Donors discover, support, and build lasting relationships with the causes they care about.
Enable charities to reach more supporters, raise more funds, and amplify their impact.
Deliver products and experiences that are intuitive, accessible, and grounded in customer insight.
Use data, experimentation, and continuous learning to drive measurable improvements in customer and business outcomes.

What you will bring to the table (experience):

Bachelor's degree in Business, Computer Science, Engineering, Human-Computer Interaction, or a related field (or equivalent practical experience).
4+ years of experience managing digital products from discovery through delivery.
Experience defining product strategy, roadmaps, and success metrics, and using data to measure outcomes and inform decisions.
Strong customer discovery skills, with experience using research, analytics, and experimentation to inform product decisions.
Experience prioritizing product backlogs and partnering with Engineering, Design, and cross-functional teams to balance customer value, business priorities, and technical feasibility.
Strong communication and stakeholder management skills, with the ability to influence without direct authority.
Experience using Agile product management tools such as Jira, Confluence, Aha!, or similar.
Experience using product analytics tools to measure customer behaviour and product performance.
A passion for using technology to create meaningful impact for customers, charities, and communities.

We believe in everyone

At CanadaHelps, we commit to pursuing deliberate efforts to ensure that our company is a place where differences are welcomed, different perspectives are respectfully heard and where every individual feels a sense of belonging and inclusion. We know that by creating a vibrant climate of inclusiveness, we can more effectively advance our collective capabilities.

AI in Recruitment :

CanadaHelps does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.

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More about this job

Responsibilities

The Product Manager will define product strategy and roadmaps while collaborating with cross-functional teams to deliver measurable value for donors and charities. They will own the end-to-end donor journey, manage the product backlog, and use data-driven insights to continuously improve product performance.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 4 years of experience managing digital products from discovery through delivery. Strong skills in customer research, stakeholder influence, and product analytics are required to succeed in this role.

Skills

Product Strategy
Product Roadmap
Customer Research
Data Analysis
Stakeholder Management
Agile Methodology
Product Backlog Management
Experimentation
Cross-functional Collaboration
Digital Product Management
User Experience
Jira
Confluence
Aha!
Product Analytics

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Product Strategy
Roadmap
Customer Research
Analytics
Experimentation
Agile
Jira
Confluence
Aha!
Donor Journey
D2C
Stakeholder Management
Digital Product Management
Fundraising
Technology
AI
Cross-functional Teams
Product Backlog
User Experience

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