Jobs in Canada

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Added 26 mins ago
Analyste technique
The Home Depot Canada
Vaughan, ON
Full-time
The Engineering Analyst uses continuous improvement and analytical methods to understand, model, and improve supply chain processes and productivity. This position focuses on applying…
Added 26 mins ago
Engineering Analyst- 12 Month Contract
The Home Depot Canada
Vaughan, ON
Full-time
The Engineering Analyst uses continuous improvement and analytical methods to understand, model, and improve supply chain processes and productivity. This position focuses on applying…
Added 1 hour ago
Senior Analyst, Category Management and Insights
Coca-Cola Canada Bottling Limited
Toronto, ON
Full-time
We are recruiting a Senior Analyst to join our Category Management & Insights team. In this role, you will leverage strong analytical skills and a curious, data-driven mindset to help…
Added 1 hour ago
Specialist / Senior Specialist / Lead Specialist - Plant Maintenance Support (Refinery)
Parkland Corporation
Burnaby, BC
Full-time
…annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial…
Added 1 hour ago
Specialist / Senior Specialist / Lead Specialist - Plant Maintenance Support (Refinery)
Parkland Corporation
Burnaby, BC
Full-time
…annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial…
Added 2 hours ago
Cybersecurity Analyst - Operations
New Brunswick Liquor Co
Fredericton, NB
$81,790 to $94,891 CAD / year
Full-time
Location: On-site or hybrid at ANBL’s Retail Operations Centre in Fredericton, NB
Added 2 hours ago
Cybersecurity Analyst - Infrastructure
New Brunswick Liquor Co
Fredericton, NB
$81,790 to $94,891 CAD / year
Reporting to the Manager of Cybersecurity and Compliance, the Cybersecurity Analyst - Infrastructure will focus around Identity and Endpoint Management to maintain system operations for…
Added 3 hours ago
Senior Financial Analyst, Real Estate Finance
Nicola Wealth
Vancouver, BC
…professionals manage a diverse portfolio of industrial, office, retail, multifamily, seniors housing and self-storage properties, leveraging our institutional calibre investment platform,…
Added 3 hours ago
Analyste sénior.e, assurance qualité (Contrat de 18 mois) // Senior Quality Assurance Analyst (18- month Contract)
SSENSE
Montreal, QC
Full-time
Added 3 hours ago
Analyste, Inventaire // Inventory Analyst
SSENSE
Montreal, QC
Full-time
The Analyst, Inventory ensures the complete financial integrity and valuation of the company's inventory across a high-volume e-commerce environment. In this role, you will execute…
Added 3 hours ago
TDS Operations Analyst III
TD
Toronto, ON
Full-time
…Personal Credit, Private Banking as well as Commercial and Retail clients. We want to hear from you if you are passionate, collaborative, and innovative with a forward-thinking mindset to…
Added 4 hours ago
QA Analyst - POS Peripheral / Analyste en assurance qualité – Périphériques (POS)
LOC Software
Laval, QC
Full-time
At LOC, you'll join a collaborative team dedicated to shaping the future of retail. We foster an environment where people feel supported, challenged, and empowered; believing this is key to…
Added 4 hours ago
TDS Operations Analyst III
TD Securities
Toronto, ON
Full-time
…Personal Credit, Private Banking as well as Commercial and Retail clients. We want to hear from you if you are passionate, collaborative, and innovative with a forward-thinking mindset to…
Added 4 hours ago
Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
Internship
As a Senior Financial Analyst – FP&A, Fuel, you will provide financial analysis, reporting, modelling, and decision support across fuel retail, B2B, EV, and related commercial operations.…
Added 4 hours ago
Business Analyst / Project Manager - Cyber Security
Global Technical Talent, an Inc. 5000 Company
Regina, SK
$75 to $140 CAD / hour
Contract
…services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and…
Added 4 hours ago
Finance Analyst, Brand Finance
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Full-time
We are looking for a Finance Analyst to provide financial leadership and analytical support to our Marketing team. This role offers exposure to growth initiatives, innovation, forecasting,…
Added 5 hours ago
IT Service Desk Analyst
CanadaOne Auto
AB · Edmonton, AB
Full-time
Role Description The IT Service Desk Analyst is a full-time, on-site role based in Edmonton, AB. This role is responsible for providing front-line technical support to team members,…
Added 5 hours ago
Analyst, Corporate Treasury
Primaris REIT
Toronto, ON
$70,000 to $75,000 CAD / year
Full-time
Primaris REIT is currently hiring a dedicated and enthusiastic Analyst, Corporate Treasury to join the team at our Toronto Head Office. If you are detail oriented and thrive in a dynamic,…
Added 5 hours ago
Counterparty Credit Risk Analyst
Kelly
Toronto, ON
Contract
We are seeking a Risk Analyst III to join a high-performing Counterparty Credit Risk team within a major Canadian financial institution. This role offers the opportunity to work closely…
Added 6 hours ago
Analyst Online Customer Experience (Contract) – Future Opportunities
The Home Depot Canada
Toronto, ON
Other
Position Overview: We are seeking an analytical, customer-obsessed Analyst to own the online shopping experience for an assigned category portfolio on HomeDepot.ca. This role is accountable…
Added 6 hours ago
analyste, Expérience de magasinage du client en ligne (Canada)
The Home Depot Canada
Toronto, ON
Other
Position Overview: We are seeking an analytical, customer-obsessed Analyst to own the online shopping experience for an assigned category portfolio on HomeDepot.ca. This role is accountable…
Added 6 hours ago
Senior Research Analyst
Floorspace
Vancouver, BC
Full-time
We’re growing quickly - and we’re looking for a Senior Research Analyst who can level up our data, insights, and market intelligence.
Added 6 hours ago
Data Analyst, International Transportation
Canadian Tire Corporation
Mississauga, ON
Full-time
The Data Analyst, International Transportation is responsible for representing the company and managing the offshore ocean inbound product flow into Canada. The Data Analyst will support…
Added 8 hours ago
Inventory Analyst
BGIS
Calgary, AB
Full-time
The Inventory Analyst is a head office role that supports effective inventory governance and financial control across a large retail site network. The role reviews physical inventory audit…
Added 8 hours ago
Data Analyst, International Transportation
Canadian Tire Corporation
Mississauga, ON
Full-time
The Data Analyst, International Transportation is responsible for representing the company and managing the offshore ocean inbound product flow into Canada. The Data Analyst will support…

CanadaOne Auto

IT Service Desk Analyst

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Mar 24, 2027
Posting language: English
Posted: Sep 25, 2026

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Original job description

CanadaOne Auto is an automotive company committed to being a driving force for positive change in the communities it serves. The organization focuses on strong operational performance and building lasting relationships with customers, manufacturers, and team members. CanadaOne Auto values integrity, collaboration, and long-term partnership in every aspect of its business. The company also emphasizes charitable giving and social responsibility, offering team members the opportunity to contribute to meaningful community impact.

Role Description The IT Service Desk Analyst is a full-time, on-site role based in Edmonton, AB. This role is responsible for providing front-line technical support to team members, including diagnosing and resolving hardware, software, and network issues. Day-to-day tasks include responding to service requests and incidents, documenting solutions, escalating complex problems when needed, and ensuring timely follow-up with users. The analyst will support end-user devices, business applications, and system access, while maintaining service desk standards and contributing to continuous improvement. Collaboration with IT colleagues and other departments is expected to ensure consistent, high-quality support.

Qualifications

Candidates should possess strong Technical Support and Troubleshooting skills for hardware, software, and basic network issues.
Candidates should possess solid Customer Support and Customer Service skills to assist users in a clear, professional, and patient manner.
Candidates should possess effective Analytical Skills to identify root causes, prioritize issues, and recommend practical solutions.
Experience with service desk ticketing systems, ITIL-based processes, and documentation of incidents and resolutions is beneficial.
Knowledge of Windows operating systems, common business applications, and basic networking concepts is preferred.
Strong communication skills, attention to detail, and the ability to work on-site in a fast-paced environment are required.
A diploma or certification in Information Technology, Computer Science, or a related field, or equivalent work experience, is an asset.

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More about this job

Responsibilities

Provide front-line technical support to team members by diagnosing and resolving hardware, software, network, device, application, and system-access issues. Respond to and document service requests and incidents, escalate complex problems, follow up with users, and collaborate with IT colleagues and other departments to maintain service standards and improve support.

Requirements

Candidates should have technical support and troubleshooting skills, customer service ability, analytical skills, and strong communication and attention to detail. Knowledge of Windows, business applications, basic networking, ticketing systems, and ITIL processes is beneficial; an IT-related diploma or certification or equivalent experience is an asset.

Skills

Technical Support
Troubleshooting
Hardware Support
Software Support
Basic Networking
Customer Support
Customer Service
Analytical Skills
Root Cause Analysis
Issue Prioritization
Incident Documentation
Service Desk Ticketing
ITIL Processes
Windows Operating Systems
Business Applications
Communication

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Technical Support
Troubleshooting
Hardware
Software
Networking
Customer Support
Customer Service
Incident Management
Service Requests
Ticketing Systems
ITIL
Windows
Business Applications
End-User Devices
System Access
Root Cause Analysis
Incident Documentation
Escalation
Continuous Improvement
Information Technology Diploma
Information Technology Certification

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