Jobs in Canada

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Case Manager
CanadaVisa
Toronto, ON
- Full-time
We're also in the middle of a transformation. We've built an AI-powered client portal, a real-time operations dashboard that gives every team member visibility into their caseload and…
Added 36 mins ago
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Reservations & Royal Service Manager
AccorHotel
Calgary, AB
- Full-time
- On-site
Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets…
Added 36 mins ago
SV
Overnight Security Personnel - Winter 2026/27
Sunshine Village Corporation
Banff, AB
- Temporary
Personnel must have completed or be working towards Alberta Security Services Licence, ProServe, ProTect · Personnel must possess good judgment and communication skills, suitable for managing potentially serious situations
Added 1 hour ago
IE
Sr. Specialist, Procurement Project Management
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll…
Added 1 hour ago
IE
Sr. Manager, Tax Audit & Risk
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Senior Manager will serve as a key point of coordination between tax authorities, external auditors, advisors, and internal stakeholders to ensure tax matters are managed effectively…
Added 1 hour ago
PM
Tax Senior Specialist
Philip Morris International
Canada
- Full-time
…deliver a smoke-free future. Our transformation depends on people ready to learn, collaborate and challenge the status quo. At PMI, you will have the opportunity to contribute, develop your…
Added 1 hour ago
PM
Commercial Operations Executive - Commercial Events
Philip Morris International
Calgary, AB
- Full-time
…deliver a smoke-free future. Our transformation depends on people ready to learn, collaborate and challenge the status…
Added 1 hour ago
PM
Manager Integrated Talent Management
Philip Morris International
Canada
- From $126,888 CAD / year
- Full-time
First rotation (Manager Integrated Talent Management)
Added 1 hour ago
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Associate Vice President, Compliance, TD Securities Trade Surveillance (Canada)
The Toronto-Dominion Bank (Canada)
Toronto, ON
- Full-time
- On-site
…advisory, policy, change management, project management and…
Added 1 hour ago
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Shift Supervisor
Wendy's
Fergus, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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Breakfast Crew Member
Wendy's
Fergus, ON
- $17.95 CAD / hour
- Full-time
- Part-time
We have the stuff you want - like fun people, quality food, a schedule to meet your needs, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the…
Added 1 hour ago
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Shift Supervisor
Wendy's
Guelph, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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Shift Supervisor
Wendy's
Cambridge, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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Shift Supervisor
Wendy's
Guelph, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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Shift Supervisor
Wendy's
Cambridge, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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General Manager
Wendy's
Cambridge, ON
- Full-time
With the support of a District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the execution of all Company…
Added 1 hour ago
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Assistant Manager
Wendy's
Cambridge, ON
- $21 to $22 CAD / hour
- Full-time
In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued.…
Added 1 hour ago
W
Shift Supervisor
Wendy's
Cambridge, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
W
General Manager
Wendy's
Cambridge, ON
- Full-time
With the support of a District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the execution of all Company…
Added 1 hour ago
W
Assistant Manager
Wendy's
Cambridge, ON
- $21 to $22 CAD / hour
- Full-time
In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued.…
Added 1 hour ago
W
Shift Supervisor
Wendy's
Milton, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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Assistant Manager
Wendy's
Milton, ON
- $21 to $22 CAD / hour
- Full-time
In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued.…
Added 1 hour ago
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Shift Supervisor
Wendy's
Hornby, ON
- $18.85 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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Shift Supervisor
Wendy's
Hamilton, ON
- $18.85 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…
Added 1 hour ago
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Shift Supervisor
Wendy's
Burlington, ON
- $19.2 CAD / hour
- Full-time
…you will be responsible for assisting the execution of daily operations…

CanadaVisa

Case Manager

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 14, 2027
Posting language: English
Posted: Nov 15, 2026

Original job description

Cohen Immigration Law has practiced exclusively in Canadian immigration for nearly 50 years. We're the legal team behind CanadaVisa.com - Canada's most-visited immigration site, reaching millions of visitors each month. We process thousands of cases per year across citizenship, express entry, work permits, family sponsorship, and criminal inadmissibility.

We're also in the middle of a transformation. We've built an AI-powered client portal, a real-time operations dashboard that gives every team member visibility into their caseload and performance, and we're actively investing in tools that eliminate busywork and let case managers focus on what matters - serving clients well and moving files forward.

This is not a firm stuck in the past. If you're looking for a place where technology makes your job better every month, where your performance is visible and rewarded, and where the work genuinely matters to real people - this is it.

The Role

You'll manage a portfolio of immigration files from intake through government submission and decision. You'll be the primary point of contact for your clients - answering questions, collecting documentation, pushing files through the pipeline, and making sure nothing falls through the cracks.

You'll work inside a purpose-built dashboard that shows you exactly where every file stands, which clients need attention, and how you're performing against clear targets. You'll collaborate closely with your supervisor and the legal team, and you'll have a direct line to flag what's working, what isn't, and what should be automated.

What you'll do:

Manage a high volume of immigration files, ensuring every client gets timely, clear, and professional communication
Use our operations dashboard and client portal to track files, respond to clients, and stay on top of deadlines - no more digging through email threads
Collect and review client documents, prepare submission packages, and coordinate with lawyers for quality control
Keep files moving - if a file is stuck, you know why, and you have a plan to unblock it
Escalate complex legal questions to your supervising attorney with the right context so they can act quickly
Spot inefficiencies and suggest improvements - every time you repeat a manual task, ask whether it should be automated

Who you are:

Organized and detail-oriented. You manage multiple files without dropping balls. A name spelled two ways across documents, a date that doesn't add up - these things jump out at you.
A strong written communicator. A significant part of your day is messaging clients. Your tone is warm, clear, and confident. You can explain a complicated situation in plain language and make someone feel like they're in good hands.
A fast learner. Immigration experience is a plus but not required - we'll train you on the domain. We'd rather hire someone with sharp operational instincts and teach them immigration than the other way around.
Tech-comfortable. You've used CRMs, dashboards, or case management tools before. You're not intimidated by new software. Bonus points if you've used AI tools like ChatGPT or Claude and thought about how they could make work faster.
Bilingual (English/French) is an asset but not required.

What we offer:

Competitive compensation
Hybrid work (Toronto)
Group benefits including extended health care, telehealth, dental, vision, and paid time off
Modern tools - you'll work with an AI-enhanced client portal and real-time operations dashboard, not spreadsheets and sticky notes
Career growth in a firm that's actively investing in becoming the most technologically advanced immigration practice in Canada
Meaningful work - you're helping people navigate one of the most important processes of their lives

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage immigration cases from intake through submission and decision, including client communication, document collection and review, submission preparation, and deadline tracking. Coordinate with lawyers and supervisors on quality control and complex questions, keep files moving, and identify opportunities to improve or automate processes.

Requirements

The role calls for strong organization, attention to detail, clear written communication, and the ability to manage multiple files and deadlines. Immigration experience is not required; familiarity with CRMs, dashboards, or case management tools is helpful, and English-French bilingualism is an asset.

Skills

Case Management
Immigration File Management
Client Communication
Document Review
Submission Preparation
Deadline Management
Attention to Detail
Written Communication
Organization
CRM and Case Management Tools
Dashboard Use
Problem-Solving
Process Improvement
Escalation Management
Technology Adaptability
Bilingual English-French

Benefits

Extended Health Care
Telehealth
Dental
Vision
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Canadian Immigration
Case Management
Citizenship
Express Entry
Work Permits
Family Sponsorship
Criminal Inadmissibility
Client Portal
Operations Dashboard
Artificial Intelligence
CRM
Case Management Tools
Client Communication
Document Collection
Document Review
Submission Packages
Quality Control
File Tracking
Deadline Management
Legal Team Coordination
Process Improvement
Automation
ChatGPT
Claude
English-French Bilingualism

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Work requirements

Jobs in Canada