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Added 27 mins ago
C
CNC Machine Operator - Precision Equipment
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Chatham, NB
- $30 to $32 CAD / hour
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SM
Manager, Finance, Performance & Analytics
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Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 48 mins ago
Occupational Health & Safety Coordinator
Muskoka Algonquin Healthcare
Canada
Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting
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S
Stage Experience Lead - Full Time
Sephora
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 57 mins ago
CM
Director, Liquidity Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead the production, review, and analysis of key liquidity metrics, including LCR, NCCF, internal liquidity measures, early warning indicators, and liquidity stress testing results.
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Chief Clinical Research & Development Officer
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Toronto, ON
- $210,000 CAD / year
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get there. You will help lead the execution phase, from preconstruction and site activities through to
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Ottawa, ON
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Lead cross-organizational collaboration with Marketing, Bayview Operations, Finance, Venture Development, Capital, Facilities, and Executive Leadership to deliver community programs,…
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BC
Registered Practical Nurse - Emergency Department
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Brantford, ON
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At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
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BC
Registered Practical Nurse - Critical Care
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Brantford, ON
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Current Basic Cardiac Life Support (BCLS) certification required
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Registered Practical Nurse - Critical Care
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Brantford, ON
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Current Basic Cardiac Life Support (BCLS) certification required
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Pharmacy Technician
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Brantford, ON
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Registered Practical Nurse - Cardiology/Telemetry
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Registered Practical Nurse - Cardiology/Telemetry
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BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 hours ago
BC
Ultrasound Technologist
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Brantford, ON
- Full-time
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WG
Senior Production Geologist
Wesdome Gold Mines
Eagle River, ON
- $124,100 to $160,600 CAD / year
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The ability to lead/guide others and communicate to other departments to achieving the company’s drilling and production goals.
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Front of House - Server
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Sherwood Park, AB
Strong ability to lead conversation in any setting
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Performance Marketing Specialist (experience in US performance marketing and paid advertising is required)
WorkStaff360
Remote, Canada
- $10 to $12 CAD / hour
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Manage B2B lead generation campaigns focused on qualified leads, appointments, and sales opportunities.
Added 4 hours ago
LT
Sales Representative
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· Lead sales process from initiating the client led to closing the deal
Added 5 hours ago
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Senior Field Service Technician
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Mississauga, ON
- $90,000 to $120,000 CAD / year
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We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea…
Added 6 hours ago
ML
Finance Manager, SG&A
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
- Hybrid
Lead SG&A budget and forecast development across corporate functions and cost centres
Added 6 hours ago
ML
Manager, Forecasting, Planning & Analysis - Prepared Foods
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
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Serve as the primary CoE contact for Operational Finance Business Partners to orchestrate and coordinate with the MLF-GS tower lead

Closed listing

Canadian Addiction Treatment Centres

Territory Manager

Kitchener, ON, Canada
London, ON, Canada
Guelph, ON, Canada
Cambridge, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Working hours: 40 Hours Per Week
Posting language: English
Posted: May 30, 2025

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Original job description

Archived listing. The details below describe a past opening.

Reference ID: 001-OATC-1977

Line of Business: Outpatient Clinics, Ontario Addiction Treatment Clinics

Location: The TM is required to travel to and oversee the clinics located in Cambridge, Guelph, Kitchener, and London, ON

Position Type: Permanent, Full-Time

Vacancy Status: This posting is in replacement for an existing vacancy

Hours: 40 Hours Per Week

WHAT YOU’LL LOVE ABOUT CATC:

AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE:

Compassion – we meet people where they are, ready to help

Accountability – we take responsibility for outcomes

Respect – we work well with others

Excellence – we deliver exceptional experiences to everyone we encounter

Wellness: Healthcare Spending Account for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement.
Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
Preparation for the Future: Retirement Savings Plan (RRSP/DPSP).
Employee Recognition: Service Recognition Program.

ABOUT THE POSITION:

Provides leadership to a group of clinics by providing guidance and support for day to day operations and patient care.
Responsible for building strong clinic teams with an emphasis on providing an exceptional patient experience.
Will be familiar with, report on and improve clinicperformance based on the key performance indicators.
Oversees day to day staffing andprovides relief staffing within clinics as needed.
Supports and oversees the operations of a group of clinics within a specific territory including managing staff, supporting patients and optimizing clinic performance
Will respond to and resolve concerns or escalate issues from patients, physicians and the general public while supporting a patient centric service model.

WHAT YOU’LL NEED TO HAVE:

Post-Secondary education in a relevant discipline
At least three years’ experience in a leadership role ideally within a healthcare environment
Experience in managing operations ideally within a variety of clinical settings (addiction or mental health specialties preferred)
Working level knowledge and comfort with MS Office (Word, Power Point, Excel, Outlook)
Current certificate of Competence from the College of Nurses of Ontario (CNO) or other medical certification would be considered an asset.
Satisfactory criminal reference check
You must live within or be able to travel daily to the clinic within the territory.
Valid driver’s license and access to a vehicle for travel to clinics and meetings
Strong business acumen
Holds self and others accountable
Embraces change, proven ability to lead teams through change
Proven ability to build strong internal and external relationships
Open to direction
Ability to formulate, prioritize and execute to achieve desired operational results
Excellent communicator, both orally and in writing

YOUR DUTIES AND RESPONSIBILITIES:

Operations (80%)

Manages day to day operations of a group of clinics; responsible for clinic performance including regular reporting using appropriate KPIs
Mentors, encourages, supports and guides the clinic staff to build a culture of empowerment, respect and non-judgement for all staff and patients
Supports and trains all staff, new and current, to provide optimal patient care
Empowers staff to work as one team, one service alongside Canadian Addiction Treatment Pharmacies or another pharmacy partner
Ensures appropriate staffing compliment
Reports high priority/impact issues to the Regional Manager.
Instigates and facilitates the hiring process; including making staffing requests, reviewing resumes, conducting interviews and facilitating the offer process
Conducts daily/weekly huddle meetings with staff in each clinic to share news, provide feedback, answer questions and listen to staff concerns. Makes changes within clinics to respond to engagement feedback.
Ensure clinics are operating in a good state of physical repair by taking actions on repair requests as they are needed and proactively identifying areas of improvement
Liaises with Union Representatives to foster positive working relationships
Performs work in accordance with the provisions of CATC Policies and Procedures and ensure that employees are aware of and comply with all Corporate Health and Safety Policies and Procedures.
May be required to work in a clinic if a critical staffing issue cannot be resolved
Responsible for performance reviews of clinic staff with assistance from the Regional Manager.
Payroll timecard approval (ADP)

Community Engagement (20%)

Seeks opportunities to develop relationships within the community to proactively promote CATC offerings to appropriate community organizations
Identify opportunities to expand CATC services through community partnerships – e.g. Addiction counselling
Educate and inform direct reports on utilizing community resources; create awareness and identify key employees how may support and assist in Community Engagement efforts

ABOUT THE COMPANY

At Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We focus on the quality of care and patient experience while providing an encouraging, compassionate and judgement-free environment. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.

Please visit www.canatc.ca for more information!

Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

About employer

More about this job

Responsibilities

The Territory Manager will run daily operations across several addiction clinics, lead and hire staff, and track performance against key indicators. The role also builds community partnerships to promote the company's services.

Requirements

Candidates need post-secondary education, at least three years in a leadership role (healthcare or addiction experience preferred), and working knowledge of MS Office. A valid driver's licence, access to a vehicle, a satisfactory criminal reference check and the ability to travel daily within the territory are also required.

Skills

Operations management
Multi-site leadership
KPI reporting
Staff supervision
Recruitment and interviewing
Performance reviews
Payroll timecard approval
Team building
Change management
Community partnership development
Union liaison
Health and safety compliance
Policy compliance
Business acumen
Written and oral communication
MS Word
MS PowerPoint
MS Excel
MS Outlook
ADP
Clinic facilities oversight
Relief staffing scheduling

Benefits

Healthcare spending account
Discounted fitness memberships
Paid vacation and wellness days
Professional development
Learning management system access
Retirement savings plan
Service recognition program

Keywords

Territory Manager
clinic operations
healthcare management
addiction treatment
mental health
multi-site operations
staff management
KPI reporting
performance management
patient experience
hiring and recruitment
community engagement
partnerships
union relations
MS Office
Excel
PowerPoint
Outlook
Word
ADP payroll

Seniority

Mid level

Perks

Generous paid time off
Retirement plan
Employee discount
Wellness program
Meals

Tools

MS Word
MS Excel
MS Outlook
ADP

Languages

English

Own vehicle

Yes

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Work requirements

Jobs in Canada