Customer service representative jobs in Canada

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Added 5 days ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
We're looking for a Customer Service Representative (CSR) to serve as the primary contact for a group of assigned customer accounts and take ownership of their orders. The CSR is the voice…
Added 5 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 6 days ago
CO
Customer Service Representative - Regular Part-Time
City of Oshawa
Oshawa, ON
- Part-time
Added 6 days ago
T
Bilingual (FR/EN) Contact Centre Representative - Canadian Banking, Credit Cards
TD
Montreal, QC
- Full-time
…North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than…
Added 6 days ago
KB
Customer Service Associate
Kent Building Supplies
Gander, NL
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 6 days ago
BC
Customer Service Representative, Retail Operations
Belron Canada inc
Grand Falls-Windsor, NL
- Full-time
You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy…
Added 6 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $20 CAD / hour
- Contract
Looking to kick-start your career with a company that offers real growth opportunities? We're hiring a Customer Service Representative to join a fast-paced logistics team supporting one of…
Added 6 days ago
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Customer Service Representative, Retail Operations
Belron
Grand Falls, NB · Speedy - Grand Falls
- Full-time
You are the person who likes to set the tone for the customer’s experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy…
Added 6 days ago
R
Customer Service Associate - Plumbing Department
RONA
Winnipeg, MB
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 6 days ago
ID
Call Centre Agent - Work at Home
Inspire Direct Marketing
Remote, Canada
- $20 to $24 CAD / hour
- Full-time
- Remote
If you are a mature sales or call centre customer service representative, come join our team of professional fundraising agents to elevate your career and use your skills to help make our…
Added 6 days ago
R
Customer Service Associate - Lumber & Building Materials (Daytime Availability Preferred)
RONA
London, ON
- $17.8 to $18.9 CAD / hour
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 6 days ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Sault Ste. Marie, ON
- Part-time
Must be able to work night shifts and weekends and holidays
Added 6 days ago
R
Customer Service Associate - Plumbing
RONA
Winnipeg, MB
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 6 days ago
B
Customer Service Representative - Mandarin Speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 6 days ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 6 days ago
AW
Customer Service Representative
Arrow Workforce Solutions
Mississauga, ON
- Temporary
We are currently seeking a Customer Service Representative to provide temporary support to a busy customer service team during a period of increased workload. The successful candidate will…
Added 6 days ago
MM
Customer Service Representative - Part- Time
Mini Mall Storage Properties
Nanaimo, BC
- Full-time
As a Customer Service Representative (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our…
Added 6 days ago
LM
Customer Service Representative
Leavitt Machinery
Coquitlam, BC
- Full-time
Leavitt Machinery is looking for a highly organized Customer Service Representative to join our team in Coquitlam, British Columbia. As the Customer Service Representative, you will work…
Added 6 days ago
W
Customer Service Representative (Sales Admin)
Wesco
Sudbury, ON
- Full-time
As a Customer Service Representative, you will provide post-sale support to the Sales Team to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine,…
Added 6 days ago
DS
Customer Service Representative
DGI Supply
Mississauga, ON
- Full-time
The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing…
Added 6 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 6 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 6 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 6 days ago
FB
Customer Service Representative
Farm Boy Inc.
Cambridge, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 6 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Canadian Bearings

Customer Service Representative

St. Catherines, ON, L2M 5V9, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience with customer service
Posting language: English
Posted: Oct 30, 2026

Original job description

Working at CB (Canadian Bearings) means being part of a dynamic team, committed to collaborating with one another in the delivery of reliable solutions to our customers. Our culture is one of accountability, authenticity, and continuous development.

It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision together.

We are seeking a dedicated and engaging individual who is ready and willing to challenge themselves by utilizing their unique collection of knowledge, skills and experience in new ways in the following capacity:

Customer Service Representative

St. Catherines, ON

Fulltime, Permanent

What you will be doing:

Act as first point of contact for customers via phone, email or in-person (sales counter).
Complete order processing (including freight selection, order reception by phone, e-mail, in-person and customer invoicing).
Engage in product sourcing, quoting and quote follow-up, ordering, and expediting activities based on customer requirements.
Effectively manage and resolve customer concerns, identifying issues and suggesting/implementing appropriate solutions; escalate more complex issues as appropriate.
Ensure completion, submission, and reporting (when required) of all appropriate paperwork (i.e. proof of delivery, receipts, invoices, etc.).
Build and maintain sustainable relationships with customers and vendors and collaborate with internal/external teams to ensure high service levels.
Provide after-hours on-call customer support, when required/assigned.
Conduct outbound sales calls to service assigned accounts and promote increased profitability.
Oversee and execute shipping and receiving duties, including verifying and processing incoming and outgoing shipments, ensuring accuracy of orders, and maintaining proper documentation.
Coordinate with carriers, schedule pickups and deliveries, and resolve any issues related to shipment delays or discrepancies.
Manage inventory levels by accurately tracking and reporting stock, coordinating with the warehouse team to ensure timely replenishment
Provide in-person counter sales and other branch-specific support as required.
Actively engage in continuous learning and development, including expanding personal knowledge of CB products & processes.

What you will bring to your team:

Mathematical skills
Proficiency in English is required, and being bilingual in French is considered an asset
Effective problem-solving ability
3-5 years of experience with customer service
Evidence-based decision-making skills
Basic computer literacy
Analytical skills
Clear and effective verbal and written communication
Post-secondary education
Knowledge of customers, products, industry, and vendors
Ability to manage multiple competing priorities, and deal with stress effectively
Attention to detail

Benefits of being a part of the CB Team:

Competitive Compensation
Comprehensive Flex Benefits Program
RRSP Matching
Paid time off on your birthday
Personal Development Subsidy
Employee Recognition Program
Continued Professional Development Opportunities (access to LinkedIn Learning, product training, third-party personal and professional skills training opportunities)
Constructive, engaging organizational culture
Opportunity to work alongside experienced industry professionals
Opportunities for growth and development

Artificial Intelligence Disclosure

Canadian Bearings does not use artificial intelligence tools to screen, assess, or select candidates as part of our hiring process.

Our careers allow you to utilize your skills, experience and knowledge, at the same time offering you a position that you will find both challenging and rewarding as you begin to feel the real potential of your career goals.

Canadian Bearings is an equal opportunity employer.

Canadian Bearings will provide accommodations for candidates with disabilities. If you are contacted for consideration and require specific accommodation because of a disability or a medical need, please indicate the accommodation required.

We appreciate your interest and thank you for applying to the Canadian Bearings team. Please note that we are only reviewing applications submitted through our job postings on LinkedIn and Indeed.

Only those candidates selected for further consideration will be contacted. Thank you for your understanding.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, managing order processing, product sourcing, and resolving inquiries. They are also responsible for shipping and receiving duties, inventory tracking, and conducting outbound sales calls to support branch operations.

Requirements

Candidates must have 3-5 years of customer service experience and possess strong mathematical, analytical, and communication skills. A post-secondary education is required, along with basic computer literacy and the ability to manage multiple priorities.

Skills

Customer service
Order processing
Product sourcing
Problem-solving
Mathematical skills
Computer literacy
Analytical skills
Verbal communication
Written communication
Inventory management
Shipping and receiving
Relationship building
Attention to detail
Time management

Benefits

Competitive compensation
RRSP matching
Paid time off on your birthday
Personal development subsidy
Employee recognition program
Continued professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
Shipping
Receiving
Sales Counter
Product Sourcing
Invoicing
Logistics
Relationship Management
Vendor Relations
Mathematical Skills
Analytical Skills
Problem Solving
Computer Literacy
Communication
Industrial Operations
Continuous Development
Accountability
Reporting
Documentation
Carrier Coordination

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