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Added 8 mins ago
CS
Ticketing Operations Specialist
Calgary Stampeder Football Club
Calgary, AB
- Full-time
This role supports ticketing operations to deliver an exceptional guest experience. Responsibilities include managing event builds, ticket inventory, payment plans, and renewal programs;…
Added 23 mins ago
C
Director, Project Deveopment (Quebec & Atlantic Canada)
Corix
Montreal, QC
- Other
Collaborate with Project Development, Regulatory Affairs, Finance and Operations teams to ensure local insight is reflected in project planning and decision-making, and support coordination…
Added 23 mins ago
Territory Sales Manager
Vast auto Distribution
Brockville, ON
…standards, administrative policies, and other initiatives to support sales growth within the assigned…
Added 23 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Ottawa, ON
- Part-time
RCSS 4270 Innes Rd, Ottawa, ON K4A 5E6 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 23 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Chatham-Kent, ON
- Part-time
RCSS 791 St Clair St, Chatham, ON N7M 5J7 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 23 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
St. Thomas, ON
- Part-time
RCSS 1063 Talbot St #50, St Thomas, ON N5P 1G4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 23 mins ago
PS
Business Development Representative for a VC Firm - (US & Europe Markets)
Purple Sales
Toronto, ON
- Full-time
Business Development Representative for North America and Europe
Added 38 mins ago
U
Route Service Representative - UniFirst Canada
UniFirst
ON
- Full-time
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Added 38 mins ago
Financial Service Representative
Money Mart
Saskatoon, SK
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 38 mins ago
A
SMB Renewals Specialist (Outbound Sales Representative)
Accenture
St. Catharines, ON
- Full-time
Extensive post-training coaching and support.
Added 38 mins ago
LA
Senior Administrative Assistant - Regina
Legal Aid Saskatchewan
Bratt's Lake No. 129, SK
- $28.52 to $34.56 CAD / hour
We are seeking a Senior Administrative Assistant to support our Regina City Area Office in Regina. This is an opportunity to use your administrative expertise while helping provide access…
Added 38 mins ago
MU
Administrative Student Affairs Coordinator
McGill University
Sherbrooke, QC
- Full-time
Under the direction of the immediate supervisor, provides administrative and secretarial support for administrative and student affairs activities. Participates in ensuring the smooth…
Added 38 mins ago
MU
Administrative Student Affairs Coordinator
McGill University
Sherbrooke, QC
- Full-time
…Coordinator provides comprehensive administrative and operational support for postgraduate medical education (PGME) programs across all specialties, ensuring the effective coordination of…
Added 53 mins ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
…employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition…
Added 53 mins ago
B
Customer Service Representative
BMO
Elora, ON
- Part-time
Added 53 mins ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…leadership and coordination of Facilities Management trades operations, workforce activities, safety programs, and maintenance services in support of the University's buildings,…
Added 53 mins ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…operational transformation initiatives across customer service, operations, digital channels, workforce productivity, and support functions. Current focus areas may include contact centre…
Added 53 mins ago
Product Owner, Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 53 mins ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 53 mins ago
HI
Sales Manager - Western Canada
Holland Imports Inc.
Surrey, BC
- Full-time
…to the General Manager and collaborates closely with Sales Operations and the Sales Manager (East) on Company-wide campaigns and national accounts with multi-region ship-to locations. The…
Added 1 hour ago
Ticketing Services Coordinator
City of Mississauga
Mississauga, ON
Lead/supervise assigned event day ticket operations for all events across all venues.
Added 1 hour ago
C
Assistant Tool Technician / Driver
Chandos
Leduc, AB
- Full-time
…also a strong entry point into our warehouse and logistics operations, with room to…
Added 1 hour ago
General Manager PWLCL
Connecting Care (2000) Inc.
Cold Lake, AB
At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 1 hour ago
Human Resources - HR Business Partner
Westerkirk
Toronto, ON
Support headcount planning, vacancy and skills assessment, succession planning, and practical action plans informed by workforce data.
Added 1 hour ago
Practice Manager (Kelowna, BC)
VetStrategy / Daubigny
Kelowna, BC
…consistent client experience across our network and be a positive representative of VetStrategy in the local…

Canadian Bearings

Customer Service Representative

St. Catherines, ON, L2M 5V9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-5 years of experience with customer service
Posting language: English
Posted: Oct 30, 2026

Original job description

Working at CB (Canadian Bearings) means being part of a dynamic team, committed to collaborating with one another in the delivery of reliable solutions to our customers. Our culture is one of accountability, authenticity, and continuous development.

It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision together.

We are seeking a dedicated and engaging individual who is ready and willing to challenge themselves by utilizing their unique collection of knowledge, skills and experience in new ways in the following capacity:

Customer Service Representative

St. Catherines, ON

Fulltime, Permanent

What you will be doing:

Act as first point of contact for customers via phone, email or in-person (sales counter).
Complete order processing (including freight selection, order reception by phone, e-mail, in-person and customer invoicing).
Engage in product sourcing, quoting and quote follow-up, ordering, and expediting activities based on customer requirements.
Effectively manage and resolve customer concerns, identifying issues and suggesting/implementing appropriate solutions; escalate more complex issues as appropriate.
Ensure completion, submission, and reporting (when required) of all appropriate paperwork (i.e. proof of delivery, receipts, invoices, etc.).
Build and maintain sustainable relationships with customers and vendors and collaborate with internal/external teams to ensure high service levels.
Provide after-hours on-call customer support, when required/assigned.
Conduct outbound sales calls to service assigned accounts and promote increased profitability.
Oversee and execute shipping and receiving duties, including verifying and processing incoming and outgoing shipments, ensuring accuracy of orders, and maintaining proper documentation.
Coordinate with carriers, schedule pickups and deliveries, and resolve any issues related to shipment delays or discrepancies.
Manage inventory levels by accurately tracking and reporting stock, coordinating with the warehouse team to ensure timely replenishment
Provide in-person counter sales and other branch-specific support as required.
Actively engage in continuous learning and development, including expanding personal knowledge of CB products & processes.

What you will bring to your team:

Mathematical skills
Proficiency in English is required, and being bilingual in French is considered an asset
Effective problem-solving ability
3-5 years of experience with customer service
Evidence-based decision-making skills
Basic computer literacy
Analytical skills
Clear and effective verbal and written communication
Post-secondary education
Knowledge of customers, products, industry, and vendors
Ability to manage multiple competing priorities, and deal with stress effectively
Attention to detail

Benefits of being a part of the CB Team:

Competitive Compensation
Comprehensive Flex Benefits Program
RRSP Matching
Paid time off on your birthday
Personal Development Subsidy
Employee Recognition Program
Continued Professional Development Opportunities (access to LinkedIn Learning, product training, third-party personal and professional skills training opportunities)
Constructive, engaging organizational culture
Opportunity to work alongside experienced industry professionals
Opportunities for growth and development

Artificial Intelligence Disclosure

Canadian Bearings does not use artificial intelligence tools to screen, assess, or select candidates as part of our hiring process.

Our careers allow you to utilize your skills, experience and knowledge, at the same time offering you a position that you will find both challenging and rewarding as you begin to feel the real potential of your career goals.

Canadian Bearings is an equal opportunity employer.

Canadian Bearings will provide accommodations for candidates with disabilities. If you are contacted for consideration and require specific accommodation because of a disability or a medical need, please indicate the accommodation required.

We appreciate your interest and thank you for applying to the Canadian Bearings team. Please note that we are only reviewing applications submitted through our job postings on LinkedIn and Indeed.

Only those candidates selected for further consideration will be contacted. Thank you for your understanding.

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More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, managing order processing, product sourcing, and resolving inquiries. They are also responsible for shipping and receiving duties, inventory tracking, and conducting outbound sales calls to support branch operations.

Requirements

Candidates must have 3-5 years of customer service experience and possess strong mathematical, analytical, and communication skills. A post-secondary education is required, along with basic computer literacy and the ability to manage multiple priorities.

Skills

Customer service
Order processing
Product sourcing
Problem-solving
Mathematical skills
Computer literacy
Analytical skills
Verbal communication
Written communication
Inventory management
Shipping and receiving
Relationship building
Attention to detail
Time management

Benefits

Competitive compensation
RRSP matching
Paid time off on your birthday
Personal development subsidy
Employee recognition program
Continued professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
Shipping
Receiving
Sales Counter
Product Sourcing
Invoicing
Logistics
Relationship Management
Vendor Relations
Mathematical Skills
Analytical Skills
Problem Solving
Computer Literacy
Communication
Industrial Operations
Continuous Development
Accountability
Reporting
Documentation
Carrier Coordination

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