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Added 4 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Strong knowledge of Agile, Scrum, hybrid delivery methodologies, project governance, risk management, and enterprise technology delivery.
Added 32 mins ago
A
Principal, AI Agent Control & Governance
ATB
Edmonton, AB · Calgary, AB
- Full-time
AI Agent Governance & Lifecycle Management: Owning the authoritative enterprise registry for all AI agents (in intake, development, or production), maintaining runtime observability, and…
Added 32 mins ago
DL
FORKLIFT OPERATOR (Evening Shift)
Dick's Lumber
Crossfield, AB
- Full-time
Load customer and delivery vehicles while ensuring materials are secure and undamaged.
Added 47 mins ago
M
Manager, Tax
MNP
Vancouver, BC
- Full-time
Deliver industry and technical expertise taxation and assurance through client interactions, reports, technical work, management presentations and high-quality deliverables
Added 1 hour ago
LH
Kinesiologist
Lifemark Health Group
Victoria, BC · Greater Victoria Metropolitan Area
- $20.15 to $29.56 CAD / hour
- Full-time
Superior interpersonal relations, communication, problem-solving, time management, computer and documentation skills.
Added 1 hour ago
FH
Occupational Therapist - Langley Long Term Care
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $45.15 to $56.17 CAD / hour
- Part-time
…programs and assisting with departmental maintenance and quality…
Added 1 hour ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $43 to $52 CAD / hour
- Full-time
Apply clinical expertise and professional competence in the assessment, intervention, consultation, case management, discharge planning, education, and follow-up of clients
Added 1 hour ago
LH
Occupational Therapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
…individual recovery process. As an OT in our Post Concussion Management Program/Early Concussion Assessment and Treatment and PTSD Programs, you will play a key role in assessing and…
Added 1 hour ago
I-
Senior Product Manager
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
· Experience leading product management for complex enterprise platforms or public-facing digital services.
Added 1 hour ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Toronto, ON
- Contract
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Prepare and distribute On-Time Delivery reports
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…responsibilities within the team to ensure timely and consistent delivery of Human Resources…
Added 1 hour ago
U
Route Service Representative - UniFirst Canada
UniFirst
Fort McMurray, AB
- Full-time
Time Management, Route Efficiency & Safety Awareness: You manage your route with precision, balancing timely deliveries and pickups with safe driving practices. You maintain a consistent…
Added 1 hour ago
AC
Supply Chain Manager
Aston Carter
Acheson, AB
- $52 to $62 CAD / hour
- Contract
…growing quickly, with several large projects heading toward delivery. They need a Supply Chain Manager to lead procurement and own the material plan, from the bill of materials through to…
Added 1 hour ago
T
Assembler (Cata-Dyne)
Thermon
AB · Edmonton, AB
- Full-time
Work collaboratively with team members to achieve production targets and customer delivery requirements.
Added 1 hour ago
B
Billingual Service Delivery Coordinator (EN/FR)
BGIS
Markham, ON
- Full-time
The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job…
Added 1 hour ago
B
Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
…part of BGIS' Operations Centre - the heartbeat of our service delivery organization. Supporting clients across multiple industries, you'll act as the vital link between our customers and…
Added 1 hour ago
Occupational Safety & Health Coordinator
City of Brandon
Brandon, MB
…professional growth to ensure effective and consistent service…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 1 hour ago
W
Pharmacy Assistant
Walmart
Ottawa, ON
- Part-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
W
(CAN) Pharmacy Assistant
Walmart
Hamilton, ON
- Part-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
LC
Cashier Part Time Afternoon
Loblaw Companies Limited
Bonnyville, AB
- Part-time
Support in the delivery of company-directed promotions and programs

Canadian Blood Services

Customer Service Coordinator

Brampton, ON, Canada

Salary/Rate of pay: Starting $26.94 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary/Rate of pay: Starting $26.94
Job type: Full-time
Apply by: Nov 16, 2026
Experience: Minimum of 3 years' experience in a customer service role or position working closely with the public.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job posting ID: 9429

Employment status: Regular full-time

Possible schedule/FTE: 1

Classification: BT OPSEU 200/5103 - BRM/TOR

Salary/Rate of pay: Starting $26.94

Application deadline: 2026-11-16

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About The Role

Canadian Blood Services is looking for a Regular full-time Customer Service Coordinator to join our dynamic Testing team in Brampton, Ontario.

The Testing team is responsible for supporting Canadian Blood Services by performing routine and extensive testing. These testing services help ensure a safe and secure blood supply that protects donors and recipients.

In this role, you will support internal and external customers through the management of incoming and outgoing communications as well as the preparation of laboratory reports which may be in in the form of email, fax or mail. Additionally, you will coordinate the internal customer support functions of the laboratory associated with, and under the direction of laboratory management.

Formula for success

Drawing on your ability to quickly learn and navigate complex service environments, you will respond to inquiries from hospitals, laboratories, and pharmaceutical clients across Canada, providing timely and professional guidance about laboratory-related services.
Leveraging your excellent customer service skills, you will coordinate with laboratory personnel to ensure inquiries are addressed appropriately, documented thoroughly, and escalated when necessary.
Utilizing your superior organizational abilities, you will manage and process detailed laboratory reports, ensuring accuracy, completeness, and proper medicial sign-off before issuing to clients, including urgent and customized reports.
Using your strong interpersonal and communication skills, you will handle internal CBS inquiries by indentifying needs, coordinating responses, and maintaining consistent service standards as assigned by the laboratory manager.
Applying your attention to detail, you will initiate and manage routine and urgent communications via fax, email, courier, or verbal channels, ensuring timely delivery of information and reports.
Supporting operational excellence, you may serve as back-up for administrative functions and will perform all duties in alignment with Canadian Blood Services' Corporate Health and Safety Policies and Procedures.

Desired Education And Skills

Completion of post-secondary education in a relevant discipline from a recognized academic institution, preferably in a healthcare related field or office administration.
Minimum of 3 years' experience in a customer service role or position working closely with the public.
Familiarity with a computerized inventory management system is an asset
Experience working in a healthcare setting or laboratory is an asset.
Advanced computer literacy in MS Office and knowledge of SAP is an asset.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services may use an Artificial Intelligence (AI) tool to support the screening stage of its recruitment process. All AI use is performed in accordance with our privacy policies. AI supports the screening process; hiring leaders retain discretion over which applications move forward.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

Apply About employer

More about this job

Responsibilities

Respond to inquiries from hospitals, laboratories, pharmaceutical clients, and internal customers, coordinating with laboratory staff to provide timely, documented, and appropriate responses. Process and distribute accurate laboratory reports and routine or urgent communications, while supporting laboratory administration and following health and safety policies.

Requirements

A post-secondary education in a relevant discipline is desired, preferably in healthcare or office administration, along with at least three years of customer service or public-facing experience. Healthcare or laboratory experience, computerized inventory system familiarity, advanced Microsoft Office skills, and SAP knowledge are assets.

Skills

Customer Service
Written And Verbal Communication
Organization
Attention To Detail
Laboratory Report Processing
Inquiry Management
Issue Escalation
Medical Report Sign-Off Coordination
Fax And Email Communications
Courier Coordination
Microsoft Office
SAP
Inventory Management Systems
Healthcare Administration
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Laboratory Testing
Laboratory Reports
Healthcare
Office Administration
Hospital Inquiries
Pharmaceutical Clients
Internal Customer Support
Communication Management
Report Processing
Medical Sign-Off
Urgent Communications
Fax
Email
Courier
Microsoft Office
SAP
Computerized Inventory Management System
Documentation
Issue Escalation
Health And Safety Policies
Blood Supply Safety

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