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Added 4 mins ago
EI
Production Lead-Mixing (Afternoon)
Ecolab Inc.
Mississauga, ON
- Full-time
…our Mississauga Supply Chain team. In this position you will support the Production Team Leader - Mixing by coordinating the activities of manufacturing associates in one or more production…
Added 4 mins ago
Assistant Store Manager - BOSS Mirabel
HB Canada, Inc.
Mirabel, QC
Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Added 19 mins ago
D
Supply Chain Manager
dnata
Richmond, BC
- $75,000 to $100,000 CAD / year
- Full-time
…beverages, packaging, and operational supplies required to support airline catering operations. The role leads the Food Stores and Warehouse departments and works closely with Operations,…
Added 19 mins ago
MP
Receptionist
Mount Pleasant Group
Richmond Hill, ON
- $52,332 to $55,951 CAD / year
- Full-time
Monitor and maintain office inventory, wreath supplies, and general office materials, placing orders as needed.
Added 19 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Regina, SK
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day
Shoppers Drug Mart
Collingwood, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
W
(CAN) Meat Associate
Walmart
Montreal, QC
- Part-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 19 mins ago
LC
Grocery Clerk Part Time Night Greenlight Requisition
Loblaw Companies Limited
Pickering, ON
- Part-time
Ensure accurate product scanning and identify inventory needs and assist with ordering
Added 19 mins ago
LC
Cashier Part Time Evening
Loblaw Companies Limited
Ottawa, ON
- Part-time
Support in the delivery of company-directed promotions and programs
Added 34 mins ago
WC
Inside Sales Representative I
White Cap
Winnipeg, MB
- Full-time
…service for product information, order entry and follow-up support in support of sales, gross margin and corporate service…
Added 34 mins ago
EL
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
Estée Lauder Companies
Toronto, ON
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 34 mins ago
W
Material Handler III
Worley
Edmonton, AB
- Full-time
Support inventory verification, reconciliation and cycle counts.
Added 34 mins ago
EL
Assistant Store Manager - Le Labo - Full time - Carrall Street - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
Retail operations experience including inventory management and cash reconciliation
Added 34 mins ago
SC
shift supervisor - Store# 59011, 318 MEMORIAL AVENUE
Starbucks Coffee Company
Orillia, ON
- Full-time
Added 34 mins ago
EC
Material and Inventory Associate
Eaton Corporation
Calgary, AB
- Full-time
Eaton’s ES AMER PCS division is currently seeking a Material and Inventory Associate. Eaton's Calgary, Alberta site is a central hub for our electrical sector and is one of six Eaton…
Added 34 mins ago
EC
RMA & Returns Associate
Eaton Corporation
Toronto, ON
- Full-time
Support continuous improvement to reduce RMA aging, unnecessary handling and inventory discrepancies.
Added 34 mins ago
V
Specialist, Procurement & Supply Chain Process Governance, Risk and Controls
Vale
Canada
- Full-time
This is a permanent position reporting to the Manager, Supply Chain Governance, Controls and Inventory Strategy. The Specialist will play a key role within Vale Base Metals' Procurement and…
Added 49 mins ago
(CAN) Cosmetics Associate (Part Time)
Walmart Canada
Gander, NL
Claims, Returns, and Asset Protection Support
Added 49 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Welland, ON
- Contract
Labels and places overstock merchandise in designated areas to support efficient inventory management.
Added 49 mins ago
(CAN) Consumables Associate (Part Time)
Walmart Canada
Gander, NL
Added 49 mins ago
(CAN) Overnight Associate/Dairy Freezer Part Time
Walmart Canada
Olds, AB
Added 49 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Welland, ON
- Contract
Maintaining Inventory Control, assisting Pharmacist in maintaining appropriate stock levels of drugs and supplies, checking for and pulling expired medications at least monthly, cleaning up…
Added 49 mins ago
WC
Consumables Associate
Walmart Canada
Edmundston, NB
- Contract
Added 1 hour ago
NN
Supply Planner
Nestlé Nespresso SA
Montreal, QC
- Full-time
…in enabling high customer service levels by having optimized inventory, while minimizing distribution costs. Acting as a subject matter expert for the end-to-end Plan to Execute process and…
Added 1 hour ago
TC
Production Pharmacy Assistant - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
- Other
Support in the management of the pharmacy’s medication inventory, including expiry checks, product organization, etc.

Canadian Blood Services

Customer Service Coordinator

Brampton, ON, Canada

Salary/Rate of pay: Starting $26.94 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary/Rate of pay: Starting $26.94
Job type: Full-time
Apply by: Nov 16, 2026
Experience: Minimum of 3 years' experience in a customer service role or position working closely with the public.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job posting ID: 9429

Employment status: Regular full-time

Possible schedule/FTE: 1

Classification: BT OPSEU 200/5103 - BRM/TOR

Salary/Rate of pay: Starting $26.94

Application deadline: 2026-11-16

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About The Role

Canadian Blood Services is looking for a Regular full-time Customer Service Coordinator to join our dynamic Testing team in Brampton, Ontario.

The Testing team is responsible for supporting Canadian Blood Services by performing routine and extensive testing. These testing services help ensure a safe and secure blood supply that protects donors and recipients.

In this role, you will support internal and external customers through the management of incoming and outgoing communications as well as the preparation of laboratory reports which may be in in the form of email, fax or mail. Additionally, you will coordinate the internal customer support functions of the laboratory associated with, and under the direction of laboratory management.

Formula for success

Drawing on your ability to quickly learn and navigate complex service environments, you will respond to inquiries from hospitals, laboratories, and pharmaceutical clients across Canada, providing timely and professional guidance about laboratory-related services.
Leveraging your excellent customer service skills, you will coordinate with laboratory personnel to ensure inquiries are addressed appropriately, documented thoroughly, and escalated when necessary.
Utilizing your superior organizational abilities, you will manage and process detailed laboratory reports, ensuring accuracy, completeness, and proper medicial sign-off before issuing to clients, including urgent and customized reports.
Using your strong interpersonal and communication skills, you will handle internal CBS inquiries by indentifying needs, coordinating responses, and maintaining consistent service standards as assigned by the laboratory manager.
Applying your attention to detail, you will initiate and manage routine and urgent communications via fax, email, courier, or verbal channels, ensuring timely delivery of information and reports.
Supporting operational excellence, you may serve as back-up for administrative functions and will perform all duties in alignment with Canadian Blood Services' Corporate Health and Safety Policies and Procedures.

Desired Education And Skills

Completion of post-secondary education in a relevant discipline from a recognized academic institution, preferably in a healthcare related field or office administration.
Minimum of 3 years' experience in a customer service role or position working closely with the public.
Familiarity with a computerized inventory management system is an asset
Experience working in a healthcare setting or laboratory is an asset.
Advanced computer literacy in MS Office and knowledge of SAP is an asset.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services may use an Artificial Intelligence (AI) tool to support the screening stage of its recruitment process. All AI use is performed in accordance with our privacy policies. AI supports the screening process; hiring leaders retain discretion over which applications move forward.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

Apply About employer

More about this job

Responsibilities

Respond to inquiries from hospitals, laboratories, pharmaceutical clients, and internal customers, coordinating with laboratory staff to provide timely, documented, and appropriate responses. Process and distribute accurate laboratory reports and routine or urgent communications, while supporting laboratory administration and following health and safety policies.

Requirements

A post-secondary education in a relevant discipline is desired, preferably in healthcare or office administration, along with at least three years of customer service or public-facing experience. Healthcare or laboratory experience, computerized inventory system familiarity, advanced Microsoft Office skills, and SAP knowledge are assets.

Skills

Customer Service
Written And Verbal Communication
Organization
Attention To Detail
Laboratory Report Processing
Inquiry Management
Issue Escalation
Medical Report Sign-Off Coordination
Fax And Email Communications
Courier Coordination
Microsoft Office
SAP
Inventory Management Systems
Healthcare Administration
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Laboratory Testing
Laboratory Reports
Healthcare
Office Administration
Hospital Inquiries
Pharmaceutical Clients
Internal Customer Support
Communication Management
Report Processing
Medical Sign-Off
Urgent Communications
Fax
Email
Courier
Microsoft Office
SAP
Computerized Inventory Management System
Documentation
Issue Escalation
Health And Safety Policies
Blood Supply Safety

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