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LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
Our client, a well-established community sports organization in Nepean, is seeking an organized, service-oriented, and proactive Operations & Club Services Manager to support the day-to-day…
Added 44 mins ago
KL
IT Analyst – Developer
Kativik llisarniliriniq
Montreal, QC
- Full-time
Reporting to the Business Solutions and Development Coordinator, the incumbent is responsible for analyzing, designing, developing and managing all aspects of development and programming to…
Added 2 hours ago
AH
Administrative Support IV
Alberta Health Services
Grande Prairie, AB
- Part-time
Reporting to the Team Coordinator, Parking Services North Zone, the incumbent coordinates the administration of parking privileges to PCA, AHS, RA, HSS, APL, ACA, CAP staff, patients and…
Added 3 hours ago
FH
Radiological Technologist - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 3 hours ago
TC
Event Coordinator
Talent Catch
Toronto, ON
- Full-time
Assist with planning, coordinating and delivering events across different client activations.
Added 3 hours ago
BL
Client Relations & Marketing Coordinator
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
The Client Relations & Marketing Coordinator will provide support across a wide range of events and marketing activities. In delivering client-focused services, the successful candidate…
Added 4 hours ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The College of Arts and Humanities’ Marketing Communications Coordinator, School of Music (MCC) supports the marketing communications priorities of the School of Music (SOM) and reports to…
Added 4 hours ago
VH
Registered Practical Nurse - Foot Care Nurse
VHA Home HealthCare
Toronto, ON · Soudan Office
- Part-time
Support safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement.
Added 4 hours ago
ET
Operations Coordinator - Kamloops, BC
Elevation Technical Services
Kamloops, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 4 hours ago
JS
Part-Time Back of House Coordinator
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Our Retail team is looking for a part-time Back of House Coordinator at our CF Carrefour Laval location. Come join our quickly growing and developing team at JD Sports Canada. You will have…
Added 4 hours ago
Back of House Coordinator
JD Sports / Livestock / Size?
Montreal, QC
Our Retail team is looking for a part-time Back of House Coordinator at our Carrefour Angrignon Lasalle location. Come join our quickly growing and developing team at JD Sports Canada. You…
Added 4 hours ago
JS
Part-Time Back of House Coordinator
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Our Retail team is looking for a part-time Back of House Coordinator at our CF Carrefour Laval location. Come join our quickly growing and developing team at JD Sports Canada. You will have…
Added 4 hours ago
JS
Part-Time Sales Associate
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Our Retail team is looking for a part-time Back of House Coordinator at our CF Carrefour Laval location. Come join our quickly growing and developing team at JD Sports Canada. You will have…
Added 4 hours ago
K
Partner Administrative Assistant, Tax- 12 Month Contract
KPMG
ON · Toronto, Ontario
- Temporary
Provide administrative support to partners, senior managers, managers and client service teams.
Added 5 hours ago
Project Coordinator
Konrad
Toronto, ON
…working primarily in a project coordination capacity across client engagements. As a Project Coordinator, you excel at orchestrating cross-functional teams to deliver impactful solutions,…
Added 5 hours ago
AN
Addiction Counsellor (Full-Time Temporary Leave Coverage until incumbent returns)
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Full-time
…services to individuals recovering from substance misuse. We support both adult and youth divisions, providing a client-centered, strength-based, trauma-informed, and holistic approach to…
Added 5 hours ago
ET
Operations Coordinator
Elevation Technical Services
Vancouver, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 6 hours ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 7 hours ago
A
Production Coordinator
Actalent
Vancouver, BC
- $36 to $46 CAD / hour
- Contract
We are seeking a hands-on Assembly & Project Coordinator to support the build and delivery of complex industrial equipment and systems.
Added 8 hours ago
FN
Addictions Support Worker
First Nations University of Canada
Prince Albert, SK
- Full-time
Prince Albert Grand Council is seeking a compassionate and dependable Addictions Support Worker for its Sober Living Program. Reporting to the Program Lead/Support Services Coordinator,…
Added 8 hours ago
H
Civil Engineer
HDR
Richmond Hill, ON · Toronto, ON
- Full-time
…to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural,…
Added 10 hours ago
W
Material Handler III
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking a Materials Coordinator to support materials management activities within a client-operated warehouse environment in Edmonton, AB.
Added 10 hours ago
EC
Event Sales Coordinator -Fairmont Chateau Whistler
Encore Canada
Whistler, BC
- Full-time
Meet client needs through attending client meetings and responding to client concerns, questions and problems.
Added 11 hours ago
IW
Coordinator, Region Office Operations (12 Months Contract) - Mississauga, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
POSITION SUMMARY: The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This…
Added 11 hours ago
G
HSE Coordinator - Services
Graham
Fort McMurray, AB
- Temporary
Graham is actively recruiting for an HSE Coordinator supporting the Services Division. Reporting to Senior Regional HSE Manager, the HSE Coordinator plays a key role in supporting a safe…

Canadian Blood Services

Customer Service Coordinator

Brampton, ON, L6T 5M1, Canada

Classification: BT OPSEU 200/5103 - BRM/TOR Salary/Rate of pay: Starting $26.94

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Job details

Pay: Classification: BT OPSEU 200/5103 - BRM/TOR Salary/Rate of pay: Starting $26.94
Apply by: Nov 16, 2026
Experience: Minimum of 3 years' experience in a customer service role or position working closely with the public.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job posting ID: 9429

Employment status: Regular full-time
Possible schedule/FTE: 1

Classification: BT OPSEU 200/5103 - BRM/TOR
Salary/Rate of pay: Starting $26.94

Application deadline: 2026-11-16

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Regular full-time Customer Service Coordinator to join our dynamic Testing team in Brampton, Ontario.

The Testing team is responsible for supporting Canadian Blood Services by performing routine and extensive testing. These testing services help ensure a safe and secure blood supply that protects donors and recipients.

In this role, you will support internal and external customers through the management of incoming and outgoing communications as well as the preparation of laboratory reports which may be in in the form of email, fax or mail. Additionally, you will coordinate the internal customer support functions of the laboratory associated with, and under the direction of laboratory management.

Formula for success

Drawing on your ability to quickly learn and navigate complex service environments, you will respond to inquiries from hospitals, laboratories, and pharmaceutical clients across Canada, providing timely and professional guidance about laboratory-related services.
Leveraging your excellent customer service skills, you will coordinate with laboratory personnel to ensure inquiries are addressed appropriately, documented thoroughly, and escalated when necessary.
Utilizing your superior organizational abilities, you will manage and process detailed laboratory reports, ensuring accuracy, completeness, and proper medicial sign-off before issuing to clients, including urgent and customized reports.
Using your strong interpersonal and communication skills, you will handle internal CBS inquiries by indentifying needs, coordinating responses, and maintaining consistent service standards as assigned by the laboratory manager.
Applying your attention to detail, you will initiate and manage routine and urgent communications via fax, email, courier, or verbal channels, ensuring timely delivery of information and reports.
Supporting operational excellence, you may serve as back-up for administrative functions and will perform all duties in alignment with Canadian Blood Services' Corporate Health and Safety Policies and Procedures.

Desired education and skills

Completion of post-secondary education in a relevant discipline from a recognized academic institution, preferably in a healthcare related field or office administration.
Minimum of 3 years' experience in a customer service role or position working closely with the public.
Familiarity with a computerized inventory management system is an asset
Experience working in a healthcare setting or laboratory is an asset.
Advanced computer literacy in MS Office and knowledge of SAP is an asset.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services may use an Artificial Intelligence (AI) tool to support the screening stage of its recruitment process. All AI use is performed in accordance with our privacy policies. AI supports the screening process; hiring leaders retain discretion over which applications move forward.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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More about this job

Responsibilities

The Customer Service Coordinator manages incoming and outgoing communications and prepares laboratory reports for internal and external clients. They also coordinate internal customer support functions and ensure laboratory inquiries are addressed and documented accurately.

Requirements

Candidates should have post-secondary education in a healthcare or office administration field and at least 3 years of customer service experience. Proficiency in MS Office and familiarity with laboratory or healthcare settings are considered assets.

Skills

Customer service
Laboratory reporting
Communication
Data entry
Organizational skills
Attention to detail
MS Office
SAP
Inventory management
Problem solving
Professional guidance
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Laboratory
Healthcare
Reporting
MS Office
SAP
Inventory Management
Communication
Data Management
Administrative Support
Blood Services
Testing
Documentation
Client Relations
Health and Safety

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