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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added 12 mins ago
SD
Merchandiser, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
SD
Post Office Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 12 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
SD
Post Office Manager, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 12 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Regina, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Waterloo, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
Night Housekeeper
Optima Living
Victoria, BC
Reporting to either the Housekeeping Manager, Hospitality Manager or Support Services Manager, the Night Housekeeper is responsible for maintaining a clean, safe, and welcoming environment…
Added 12 mins ago
OL
Cook - Full Time
Optima Living
Red Deer, AB
- Full-time
Reporting to either the Food Services Manager or Support Services Manager, the Cook Level I is responsible for preparing nutritious, high-quality meals in accordance with residents' dietary…
Added 12 mins ago
Dietary Aide - Casual
Optima Living
Maple Ridge, BC
Reporting to either the Food Services, Support Services or Hospitality Manager, the Dietary Aide assists with meal service, food preparation support, and maintaining cleanliness in kitchen…
Added 12 mins ago
Housekeeper - Casual
Optima Living
Maple Ridge, BC
Reporting to either the Housekeeping, Hospitality or Support Services Manager, the Housekeeper is responsible for maintaining a clean, safe, and welcoming environment for residents, team…
Added 12 mins ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Regina, SK
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 12 mins ago
Plumber
Right Time Group of Companies
Nanaimo, BC
We want our Plumbers to become masters of their trade and always give customers the red carpet treatment advising them on potential services or treatments that work for them.
Added 12 mins ago
Technical Account Manager Prin
Dayforce
Canada
…rapidly growing SaaS product, the Principal Technical Account Manager (TAM) delivers premium, high-touch account management services to a portfolio of high-value, complex accounts. In this…
Added 12 mins ago
SG
Communication & Events Coordinator
Segal GCSE LLP
Toronto, ON
- $50,000 to $60,000 CAD / year
Industry: Professional Services (Audit, Tax, Advisory)
Added 12 mins ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
Reporting to Manager, Team Member Experience and Service Management, the End User Support Analyst’s responsibility will include, but not limited to, effectively performing day-to-day…
Added 12 mins ago
General Manager
Northland Properties
Castlegar, BC
The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve…
Added 12 mins ago
Retail Sales Representative
Eastlink
Bridgewater, NS
…understanding their needs and recommending the Eastlink products and services that fit their…
Added 12 mins ago
DIETARY AIDE
Southbridge Healthcare LP
Owen Sound, ON
The Dietary Aide provides support to the setup, preparation, serving and cleaning associated with all meal services in the Home.
Added 12 mins ago
Finance - Senior Financial Accountant
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
The Senior Financial Accountant (SFA) is a pivotal role in Financial Services. Reporting to the Manager, Finance, the SFA ensures the accuracy and integrity of the organization’s financial…
Added 12 mins ago
T
Branch Manager II - Gander
TD
Gander, NL
- Full-time
…Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager, strive…
Added 12 mins ago
T
Short Term Assignment - Branch Manager I
TD
Meaford, ON
- Full-time
…Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager, strive…
Added 12 mins ago
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(CAN) Food Lead Department Manager
Walmart
Dryden, ON
- Full-time
The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient daily execution. This…
Added 12 mins ago
S
Case Manager - Independent Living
Simaril
Winnipeg, MB
- Full-time
The Independent Living Case Manager is responsible for managing an assigned caseload to ensure team members provide appropriate and consistent support to individuals living independently in…

Canadian Blood Services

Customer Service Coordinator

Brampton, ON, L6T 5M1, Canada

Classification: BT OPSEU 200/5103 - BRM/TOR Salary/Rate of pay: Starting $26.94

Apply About employer

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Job details

Pay: Classification: BT OPSEU 200/5103 - BRM/TOR Salary/Rate of pay: Starting $26.94
Apply by: Nov 16, 2026
Experience: Minimum of 3 years' experience in a customer service role or position working closely with the public.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job posting ID: 9429

Employment status: Regular full-time
Possible schedule/FTE: 1

Classification: BT OPSEU 200/5103 - BRM/TOR
Salary/Rate of pay: Starting $26.94

Application deadline: 2026-11-16

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Regular full-time Customer Service Coordinator to join our dynamic Testing team in Brampton, Ontario.

The Testing team is responsible for supporting Canadian Blood Services by performing routine and extensive testing. These testing services help ensure a safe and secure blood supply that protects donors and recipients.

In this role, you will support internal and external customers through the management of incoming and outgoing communications as well as the preparation of laboratory reports which may be in in the form of email, fax or mail. Additionally, you will coordinate the internal customer support functions of the laboratory associated with, and under the direction of laboratory management.

Formula for success

Drawing on your ability to quickly learn and navigate complex service environments, you will respond to inquiries from hospitals, laboratories, and pharmaceutical clients across Canada, providing timely and professional guidance about laboratory-related services.
Leveraging your excellent customer service skills, you will coordinate with laboratory personnel to ensure inquiries are addressed appropriately, documented thoroughly, and escalated when necessary.
Utilizing your superior organizational abilities, you will manage and process detailed laboratory reports, ensuring accuracy, completeness, and proper medicial sign-off before issuing to clients, including urgent and customized reports.
Using your strong interpersonal and communication skills, you will handle internal CBS inquiries by indentifying needs, coordinating responses, and maintaining consistent service standards as assigned by the laboratory manager.
Applying your attention to detail, you will initiate and manage routine and urgent communications via fax, email, courier, or verbal channels, ensuring timely delivery of information and reports.
Supporting operational excellence, you may serve as back-up for administrative functions and will perform all duties in alignment with Canadian Blood Services' Corporate Health and Safety Policies and Procedures.

Desired education and skills

Completion of post-secondary education in a relevant discipline from a recognized academic institution, preferably in a healthcare related field or office administration.
Minimum of 3 years' experience in a customer service role or position working closely with the public.
Familiarity with a computerized inventory management system is an asset
Experience working in a healthcare setting or laboratory is an asset.
Advanced computer literacy in MS Office and knowledge of SAP is an asset.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services may use an Artificial Intelligence (AI) tool to support the screening stage of its recruitment process. All AI use is performed in accordance with our privacy policies. AI supports the screening process; hiring leaders retain discretion over which applications move forward.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

Apply About employer

More about this job

Responsibilities

The Customer Service Coordinator manages incoming and outgoing communications and prepares laboratory reports for internal and external clients. They also coordinate internal customer support functions and ensure laboratory inquiries are addressed and documented accurately.

Requirements

Candidates should have post-secondary education in a healthcare or office administration field and at least 3 years of customer service experience. Proficiency in MS Office and familiarity with laboratory or healthcare settings are considered assets.

Skills

Customer service
Laboratory reporting
Communication
Data entry
Organizational skills
Attention to detail
MS Office
SAP
Inventory management
Problem solving
Professional guidance
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Laboratory
Healthcare
Reporting
MS Office
SAP
Inventory Management
Communication
Data Management
Administrative Support
Blood Services
Testing
Documentation
Client Relations
Health and Safety

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