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Added 13 mins ago
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Vice President, Human Resources
Napoleon
Barrie, ON
- Full-time
Lead enterprise workforce planning to ensure organizational capability supports future business needs.
Added 13 mins ago
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Scrap Commodity Trader
SECURE
Edmonton, AB
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 27 mins ago
DB
Store Manager-Specialty Retail-Thornhill, ON
Dear-Born Baby
Markham, ON
- Full-time
We are seeking an experienced Store Manager to lead the day-to-day operation of our retail business.
Added 57 mins ago
NB
Leader Automation Strategies
National Bank of Canada
Montreal, QC
- Full-time
Define and lead the credit decision automation strategy for the Commercial Banking and Private Banking 1859 sector.
Added 57 mins ago
NB
Senior Manager Onboarding
National Bank of Canada
Toronto, ON
- Full-time
…team at National Bank means acting as a strategic integration lead for complex client and portfolio manager lifecycle events. In this role, you are responsible for overseeing end-to-end…
Added 57 mins ago
CN
Founding CTO
Clash Nexus AI
Oshawa, ON
- Full-time
The Founding CTO will work directly with the Founder & CEO and lead the technical vision, architecture, reliability, security, AI strategy, infrastructure, and engineering roadmap of Clash…
Added 58 mins ago
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AI Lead Solutions Architect
Workana
Remote, Canada
- Contract
- Remote
…and digital services. They are looking for an experienced AI Lead Solutions Architect to drive strategic artificial intelligence and machine learning initiatives, architect scalable…
Added 58 mins ago
W
AI Lead Solutions Architect
Workana
Remote, Canada
- Contract
- Remote
…and digital services. They are looking for an experienced AI Lead Solutions Architect to drive strategic artificial intelligence and machine learning initiatives, architect scalable…
Added 58 mins ago
W
AI Lead Solutions Architect
Workana
Remote, Canada
- Contract
- Remote
…and digital services. They are looking for an experienced AI Lead Solutions Architect to drive strategic artificial intelligence and machine learning initiatives, architect scalable…
Added 58 mins ago
W
AI Lead Solutions Architect
Workana
Remote, Canada
- Contract
- Remote
…and digital services. They are looking for an experienced AI Lead Solutions Architect to drive strategic artificial intelligence and machine learning initiatives, architect scalable…
Added 58 mins ago
W
AI Lead Solutions Architect
Workana
Remote, Canada
- Contract
- Remote
…and digital services. They are looking for an experienced AI Lead Solutions Architect to drive strategic artificial intelligence and machine learning initiatives, architect scalable…
Added 58 mins ago
TT
Retail Store Coordinator Winners – Bolton Square
The TJX Companies, Inc.
Bolton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
BP
Server
Boston Pizza
Canmore, AB
- Full-time
Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet…
Added 1 hour ago
CW
B2B Commercial Landscape Sales Development Manager
Clintar Winnipeg
West St. Paul, MB
- $65,000 to $75,000 CAD / year
- Full-time
Cold calling, prospecting, networking, and lead generation
Added 1 hour ago
BV
Sales Assistant
Brand Vision
Toronto, ON
- $48,000 to $56,000 CAD / year
- Full-time
Added 1 hour ago
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Integrated Marketing Manager, NA GBM
TikTok
Toronto, ON
- Full-time
- Lead the development and execution of content pillars for Canada's B2B owned events, industry conferences, and sponsorships, ensuring alignment with business objectives and audience needs.
Added 1 hour ago
LF
Temporary Part Time Floor Leader - Park Royal Village
Lush Fresh Handmade Cosmetics North America
Vancouver, BC
- Part-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 1 hour ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 1 hour ago
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Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 2 hours ago
EC
Application Specialist, Federal Sector Services
Esri Canada
Kingston, ON
- $86,900 to $103,200 CAD / year
- Full-time
Lead and contribute to requirements clarification, needs analysis, and functional solution design using off‑the‑shelf Esri technology.
Added 2 hours ago
HM
Sales Manager
HiTeck Medical Instruments
Mississauga, ON
- Full-time
HiTeck is a Canadian dental instrument brand with four decades of manufacturing behind it, and we are hiring a Sales Manager to lead our sales reps and our dealer partners.
Added 2 hours ago
Retail Floor Leader
Fisherman's Market International Inc.
Halifax, NS
We are looking for a Retail Floor Lead to support the day-to-day operations of our retail floor. Working closely with the Retail Supervisor and store team, you will help coordinate…
Added 2 hours ago
KD
Analyste Principale, Gestion de la croissance des revenus (RGM) des marques/ Associate Manager, Brand Revenue Growth Management (RGM)
Keurig Dr Pepper
Toronto, ON · Montreal, QC
- Full-time
Lead the development of monthly category reviews for Warehouse Direct brands including Clamato, Nestea, Fruitsations, Atypique, and other priority brands.
Added 2 hours ago
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Lead Supervisor I
Coach
Rocky View No 44, AB · Rocky View County, AB
- Full-time
1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Added 3 hours ago
SC
Servers No Tips - Downtown Toronto
Sodexo Canada Ltd
Toronto, ON
- Part-time
Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!

Canadian Blood Services

Donor Centre Associate - Process Lead

Lethbridge, AB, T1K 8A8, Canada

Classification: CUPE 1846 - CAL Salary/Rate of pay: $26.83

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Job details

Pay: Classification: CUPE 1846 - CAL Salary/Rate of pay: $26.83
Apply by: Oct 9, 2026
Experience: Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
Posting language: English
Posted: Oct 2, 2026

Original job description

Job posting ID: 9261

Employment status: Temporary full-time
Possible schedule/FTE: 1.0
Position's anticipated start date:
Position's anticipated end date: 2027-11-12

Classification: CUPE 1846 - CAL
Salary/Rate of pay: $26.83

Application deadline: 2026-10-09 Application requirements:

Your up-to-date resume.
Job specific cover letter.

This position is open to: Internal and External applicants

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary full-time (Donor Centre Associate) to join our dynamic Collections team in our AB-Lethbridge donor centre.

The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood, and blood components in a safe manner to provide patients with lifesaving products every day. In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with our donors, team members, and volunteers providing them with safe and quality service during each stage of the collection process

Formula for success

Delivers training to meet identified learning needs of colleagues and new hires to the Centre.
In collaboration with RN/Team Lead, maintains training records and documentation associated with training and development for each staff member, supporting operational requirements and audits as needed.
In the absence of or in collaboration with the RN/Team Lead, provides guidance to staff to ensure that processes are performed effectively, efficiently, and safely.
Fosters and promotes a positive working environment in which staff feel empowered, challenged, and engaged.
Greets and assists all plasma donors as they progress through the donation process in an engaging and positive manner.
Assists with various recruitment/retention initiatives designed to further grow or engage the donor base.
Conducts confidential donor screening and obtains donor consent.
Performs venepuncture according to established standards.
Contributes to a culture of continuous improvement with the donation centre.

Desired education and skills

Post-secondary level education in a relevant discipline from a recognized institution preferably in science/health related field of study. An equivalent combination of education and experience may be considered
Completion of accredited training program in phlebotomy or one-year related experience. An equivalent combination of education, training and experience may be considered.
Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
A deep understanding of plasma operations processes, policies, procedural requirements and equipment
Knowledge of and experience working with current Good Manufacturing Practices and Good Documentation Practices.
Knowledge of continuous improvement processes and practices
Demonstrates great ability to connect with clients and maintains a customize relationship with them
Builds and fosters positive relationships with peers, manager and other plasma operations team members.
Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
Excellent interpersonal skills, team building and ability to collaborate in a multi- team setting
Must be detail-oriented and capable of working in a highly regulated environment
Ability to work under pressure to meet demands of the job
Must be able to manage multiple priorities and multitask
The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory
Fosters and promotes a positive public image
Ability to communicate in more than one language is an asset and enhances the quality of donor interactions.

What we offer you

Premiums paid according to the collective agreement.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What you can expect

Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed donor center.
Physical requirements for the role include the ability to lift supplies and equipment in excess of 10 kg (22 lbs.).

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

#INDCBS

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More about this job

Responsibilities

The Process Lead performs phlebotomy and donor screening while ensuring safe and quality service during the collection process. They also provide training to colleagues, maintain documentation, and offer guidance to staff to ensure operational efficiency.

Requirements

Candidates must have post-secondary education in a relevant science or health field and at least one year of phlebotomy experience. A minimum of 3 years of progressive experience in a customer-focused environment is also required.

Skills

Phlebotomy
Venepuncture
Donor screening
Training
Customer service
Documentation
Continuous improvement
Interpersonal skills
Team building
Collaboration
Detail-oriented
Multitasking
Confidentiality
Computer skills
Good Manufacturing Practices
Good Documentation Practices

Benefits

Defined benefit pension plan
Employee discounts
Wellness program
Professional resources

Visa sponsorship

Not detected in the job text

Keywords

Phlebotomy
Donor Centre
Plasma Operations
Venepuncture
Good Manufacturing Practices
Good Documentation Practices
Continuous Improvement
Healthcare
Customer Service
Training
Documentation
Safety Standards
Regulatory Compliance
Microsoft Word
Outlook
Donor Consent
Health and Safety
Team Leadership
Clinical Operations

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