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Added 1 min ago
L
Guest Experience Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 1 min ago
AC
Occupational Claims Manager
Aramark Canada
Mississauga, ON
- Full-time
Lead the development and continuous improvement of stay-at-work and early and safe return-to-work programs.
Added 1 min ago
SH
General Duty Nurse (N2) - Interventional Radiology
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Supporting, participating in and practicing within the mission/philosophy, objectives and policies of the Health Sciences Centre's clinical programs and the individual unit.
Added 1 min ago
L
Senior Manager - Research, Advanced Concepts
lululemon
Vancouver, BC
- Full-time
…sport, exercise, and lifestyle apparel industry. We need you to lead a diverse portfolio of projects, develop your team, inspire the business, and ensure the delivery of a continuous stream…
Added 3 mins ago
T
Senior Audit Manager, Quality Control Financial Crimes Audit (1140)
TD
Toronto, ON
- Full-time
Acts as lead audit advisor to management and respective teams for area of specialization. Reports on emerging trends, identifying issues and opportunities and recommending action to senior…
Added 3 mins ago
T
Group Manager, Finance - IDPP
TD
Toronto, ON
- Full-time
Lead on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to help drive business growth or address business/enterprise needs
Added 3 mins ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
Lead planning and forecasting activities in support CPB Operations / COO, including the development and implementation of new financial models, methodologies, and frameworks as required.
Added 3 mins ago
T
Finance Manager
TD
Toronto, ON
- Full-time
Lead reporting, forecasting, and planning activities for assigned portfolios, providing clear insights into financial performance, key drivers, risks, opportunities, and emerging trends.
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T
Manager, Business Compliance Oversight, Global Asset Management (5427)
TD
Toronto, ON
- Full-time
Take the lead on and provide subject matter expertise on a variety of projects, initiatives, and other ad-hoc requests, as assigned.
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T
.NET/C# Engineer, TD Securities
TD
Toronto, ON
- Full-time
Added 3 mins ago
PW
HSE Manager
Precision Well Servicing
Red Deer, AB
- Full-time
Lead and mentor a team of HSE department staff on goals and objectives
Added 3 mins ago
MM
Compensation Consultant (Senior Associate)
Marsh McLennan
Montreal, QC
- Full-time
Lead research and analysis to understand industry and organization-specific issues, including business strategy, corporate performance, compensation and rewards practices and trends, and…
Added 3 mins ago
M
Principal Forecasting & Market Analytics Lead / Responsable principal(e), prévisions et analyses de marché
MSD
Kirkland, QC
- Full-time
Added 3 mins ago
OV
Systems Consultant, Information Technology - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Lead the ongoing implementation, management, enhancement, and support of the full Microsoft 365 stack, including, SharePoint Online and Teams, as well as Azure AD, Exchange Online
Added 3 mins ago
BP
Front End Lead
Bass Pro Shops
Nanaimo, BC
- Full-time
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 3 mins ago
KM
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
Maintain expert-level knowledge of HR programs, policies, processes, procedures, and service offerings to respond to employee and manager inquiries through multiple channels and provide…
Added 18 mins ago
M
Senior Manager, Sourcing
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Develop PxQ baseline spend and contract analysis, determine sourcing strategy (competitive vs. single source), lead negotiations, and drive supplier selection recommendations.
Added 18 mins ago
J
Assistant Maintenance Manager
JLL
Burnaby, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 18 mins ago
TT
Assistant Store Manager Winners Homesense Summit Shopping Centre
The TJX Companies, Inc.
Kamloops, BC
- Full-time
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Added 18 mins ago
VC
Registered Nurse (RN) - Outpatient Care
Vancouver Coastal Health
Sechelt, BC
- $41.42 to $55.91 CAD / hour
- Other
Added 18 mins ago
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Heavy Equipment Operator (Loader)
SECURE
Edmonton, AB
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network,…
Added 18 mins ago
S
Heavy Equipment Operator
SECURE
Martensville, SK
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network,…
Added 18 mins ago
S
General Labourer
SECURE
Edmonton, AB
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 18 mins ago
RB
Lead Financial Engineer
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
We are seeking a Lead Financial Engineer to bridge the gap between our investment strategy business units and our software engineering teams. In this role, you will translate complex…
Added 18 mins ago
Senior Product Manager
AutoScout24
Toronto, ON
Lead discovery for complex problems, validating hypotheses through customer research, data analysis, structured experimentation, and market insight

Canadian Blood Services

Donor Centre Associate - Process Lead

Lethbridge, AB, T1K 8A8, Canada

Classification: CUPE 1846 - CAL Salary/Rate of pay: $26.83

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Job details

Pay: Classification: CUPE 1846 - CAL Salary/Rate of pay: $26.83
Apply by: Oct 9, 2026
Experience: Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
Posting language: English
Posted: Oct 2, 2026

Original job description

Job posting ID: 9261

Employment status: Temporary full-time
Possible schedule/FTE: 1.0
Position's anticipated start date:
Position's anticipated end date: 2027-11-12

Classification: CUPE 1846 - CAL
Salary/Rate of pay: $26.83

Application deadline: 2026-10-09 Application requirements:

Your up-to-date resume.
Job specific cover letter.

This position is open to: Internal and External applicants

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary full-time (Donor Centre Associate) to join our dynamic Collections team in our AB-Lethbridge donor centre.

The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood, and blood components in a safe manner to provide patients with lifesaving products every day. In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with our donors, team members, and volunteers providing them with safe and quality service during each stage of the collection process

Formula for success

Delivers training to meet identified learning needs of colleagues and new hires to the Centre.
In collaboration with RN/Team Lead, maintains training records and documentation associated with training and development for each staff member, supporting operational requirements and audits as needed.
In the absence of or in collaboration with the RN/Team Lead, provides guidance to staff to ensure that processes are performed effectively, efficiently, and safely.
Fosters and promotes a positive working environment in which staff feel empowered, challenged, and engaged.
Greets and assists all plasma donors as they progress through the donation process in an engaging and positive manner.
Assists with various recruitment/retention initiatives designed to further grow or engage the donor base.
Conducts confidential donor screening and obtains donor consent.
Performs venepuncture according to established standards.
Contributes to a culture of continuous improvement with the donation centre.

Desired education and skills

Post-secondary level education in a relevant discipline from a recognized institution preferably in science/health related field of study. An equivalent combination of education and experience may be considered
Completion of accredited training program in phlebotomy or one-year related experience. An equivalent combination of education, training and experience may be considered.
Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
A deep understanding of plasma operations processes, policies, procedural requirements and equipment
Knowledge of and experience working with current Good Manufacturing Practices and Good Documentation Practices.
Knowledge of continuous improvement processes and practices
Demonstrates great ability to connect with clients and maintains a customize relationship with them
Builds and fosters positive relationships with peers, manager and other plasma operations team members.
Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
Excellent interpersonal skills, team building and ability to collaborate in a multi- team setting
Must be detail-oriented and capable of working in a highly regulated environment
Ability to work under pressure to meet demands of the job
Must be able to manage multiple priorities and multitask
The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory
Fosters and promotes a positive public image
Ability to communicate in more than one language is an asset and enhances the quality of donor interactions.

What we offer you

Premiums paid according to the collective agreement.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What you can expect

Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed donor center.
Physical requirements for the role include the ability to lift supplies and equipment in excess of 10 kg (22 lbs.).

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

#INDCBS

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More about this job

Responsibilities

The Process Lead performs phlebotomy and donor screening while ensuring safe and quality service during the collection process. They also provide training to colleagues, maintain documentation, and offer guidance to staff to ensure operational efficiency.

Requirements

Candidates must have post-secondary education in a relevant science or health field and at least one year of phlebotomy experience. A minimum of 3 years of progressive experience in a customer-focused environment is also required.

Skills

Phlebotomy
Venepuncture
Donor screening
Training
Customer service
Documentation
Continuous improvement
Interpersonal skills
Team building
Collaboration
Detail-oriented
Multitasking
Confidentiality
Computer skills
Good Manufacturing Practices
Good Documentation Practices

Benefits

Defined benefit pension plan
Employee discounts
Wellness program
Professional resources

Visa sponsorship

Not detected in the job text

Keywords

Phlebotomy
Donor Centre
Plasma Operations
Venepuncture
Good Manufacturing Practices
Good Documentation Practices
Continuous Improvement
Healthcare
Customer Service
Training
Documentation
Safety Standards
Regulatory Compliance
Microsoft Word
Outlook
Donor Consent
Health and Safety
Team Leadership
Clinical Operations

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