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Added 2 mins ago
FC
Member Experience Representative (Temporary up to 12 months) - Repost
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- Full-time
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
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Harnessing your excellent customer service skills, you will support and guide management on Human Resources programs, policies, and procedures.
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CB
Payroll & Human Resources Representative
Canadian Blood Services
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Harnessing your excellent customer service skills, you will support and guide management on Human Resources programs, policies, and procedures.
Added 18 mins ago
CB
Payroll & Human Resources Representative
Canadian Blood Services
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- Full-time
Harnessing your excellent customer service skills, you will support and guide management on Human Resources programs, policies, and procedures.
Added 18 mins ago
CB
Payroll & Human Resources Representative
Canadian Blood Services
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Harnessing your excellent customer service skills, you will support and guide management on Human Resources programs, policies, and procedures.
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Added 33 mins ago
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Added 1 hour ago
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Canadian Blood Services

Payroll & Human Resources Representative

Ottawa, ON, Canada

Salary/Rate of pay: $56,900 - $66,500 · Full-time

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Job details

Pay: Salary/Rate of pay: $56,900 - $66,500
Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum of 3 years related experience related to Human Resources, Payroll and supporting an HRIS system, preferably SAP.
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 22, 2026

Original job description

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9334

Employment status: Temporary full-time

Position's anticipated start date: 2026-12-07

Position's anticipated end date: 2027-12-31

Salary/Rate of pay: $56,900 - $66,500

Application deadline: 2026-11-13

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
Job specific cover letter.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About The Role

Canadian Blood Services is looking for a Temporary full-time, Payroll & Human Resources Representative to join our dynamic Talent Programs team.

The Talent Programs team oversees recruitment, talent development, and employee engagement initiatives to ensure a capable workforce that supports Canadian Blood Services mission and vision as well as implementing HR policies and programs that adhere to regulatory requirements.

In this role, you will be responsible for providing guidance and support to employees on HR policies, HR programs, benefits, pension and pay related provisions of multiple collective agreements and the terms & conditions of employment. You will maintain information in relation to employee life cycle events within the Human Resources Information System (HRIS), ensuring the integrity of the data and adherence to best practices. You will also partner with Talent Management and peers to ensure implementation of new or changing programs/provisions that are supported and incorporated into internal practices, managed within the HRIS system as appropriate, and provide guidance to employees and managers on their application/eligibility.

Formula for success

Drawing on your effective communication and interpersonal skills, you will be the first point of contact for general inquiries and provide information on matters related to Human Resources policies, programs, and procedures; pay and quota related provisions of collective agreements and terms of conditions. You will also support members of the People, Culture & Performance team in the area of Labour and Employee Relations.
Leveraging your attention to detail and strong analytical and problem-solving skills, you will apply diversified and complex procedural rules/processes in support of employee changes including new hires, internal movements, leaves of absence, return to work, layoff and recall, termination, and retirement.
Utilizing your excellent organizational and prioritization skills, you will manage pay related changes in accordance with collective agreement provisions and non-unionized compensation guidelines.
Effectively administer pension and benefit programs in accordance with plan and legislated criteria. You will maintain databases, gather information and generate reports as prescribed by the collective agreements.
Harnessing your excellent customer service skills, you will support and guide management on Human Resources programs, policies, and procedures.

Desired Education And Skills

Completion of a post-secondary level education in Human Resources, Payroll, Business Administration.
Minimum of 3 years related experience related to Human Resources, Payroll and supporting an HRIS system, preferably SAP.
Previous experience providing employee support for pay related inquiries and benefits/pension administration.
Previous experience working within a unionized environment will be considered an asset.
The role requires a strong knowledge of multiple collective agreement provisions relating to pay and employee entitlements.
Experience in MS Office, including Word, Excel and Outlook.
Excellent communication skills, both oral and written.

What We Offer You

Percent in lieu of vacation and benefits.
Annual performance award up to 5%.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What You Can Expect

This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.
You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

#INDCBS

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More about this job

Responsibilities

Provide employees and managers with guidance on HR policies, programs, collective agreement provisions, pay, benefits, and pensions. Administer employee lifecycle changes and compensation updates in the HRIS, maintain accurate records, generate reports, and support Labour and Employee Relations.

Requirements

Post-secondary education in Human Resources, Payroll, or Business Administration and at least three years of related experience in HR, payroll, and HRIS support are desired. Candidates should have experience with pay inquiries and benefits or pension administration, strong knowledge of collective agreement provisions, Microsoft Office skills, and excellent written and verbal communication; unionized-environment experience is an asset.

Skills

Human Resources Policy Guidance
Payroll Administration
HRIS Data Management
SAP
Benefits Administration
Pension Administration
Employee Support
Labour and Employee Relations
Compensation Administration
Data Integrity
Reporting
Communication
Analytical and Problem-Solving Skills
Organization and Prioritization
Microsoft Office

Benefits

Vacation and Benefits Allowance
Annual Performance Award
Defined Benefit Pension Plan
Employee Discounts
Wellness Program
Professional Resources

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Payroll
Business Administration
HRIS
SAP
Collective Agreements
Employee Lifecycle
Employee Relations
Labour Relations
Benefits Administration
Pension Administration
Compensation Guidelines
Pay Administration
Employee Entitlements
New Hires
Internal Movements
Leaves of Absence
Return to Work
Layoff and Recall
Termination
Retirement
Data Integrity
Database Management
Reporting
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer Service

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