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Quality Assurance Associate

Canadian Blood Services · Calgary, AB, T3N 1S5, Canada · Edmonton, AB, T6G 2R8, Canada · Kelowna, BC, V1Y 6H2, Canada · Vancouver, BC, V6H 2N9, Canada · Saint John, NB, Canada · St. John's, NL, A1B 3Z9, Canada · Dartmouth, NS, B3B 0H7, Canada · Brampton, ON, L6T 5M1, Canada · Hamilton, ON, Canada · London, ON, N6J 2N4, Canada · Ottawa, ON, K1G 4J5, Canada · Toronto, ON, M5G 2M1, Canada · Ancaster, ON, L9K 1S4, Canada

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Canadian Blood Services

Quality Assurance Associate

Calgary, AB, T3N 1S5, Canada
Edmonton, AB, T6G 2R8, Canada
Kelowna, BC, V1Y 6H2, Canada
Vancouver, BC, V6H 2N9, Canada
Saint John, NB, Canada
St. John's, NL, A1B 3Z9, Canada
Dartmouth, NS, B3B 0H7, Canada
Brampton, ON, L6T 5M1, Canada
Hamilton, ON, Canada
London, ON, N6J 2N4, Canada
Ottawa, ON, K1G 4J5, Canada
Toronto, ON, M5G 2M1, Canada
Ancaster, ON, L9K 1S4, Canada

Salary/Rate of pay: $86,400 - $101,700

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Applications open in a new tab.

Job details

Pay: Salary/Rate of pay: $86,400 - $101,700
Apply by: Nov 11, 2026
Experience: Minimum 5+ years of experience in Quality Management and Continuous Improvement.
Working hours: 37.5 hours a week
Posting language: English
Posted: Nov 3, 2026

Original job description

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9414

Employment status: Temporary full-time
Position's anticipated start date: 2026-12-01
Position's anticipated end date: 2028-09-29

Salary/Rate of pay: $86,400 - $101,700

Application deadline: 2026-11-11

This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

Your up-to-date resume.
Job specific cover letter.
We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary full-time Quality Assurance Associate (QAA) to join our dynamic Quality Assurance team.

In this role, you will be providing the organizational assurance that we meet safety, quality identity, purity, potency and accessibility requirements of our products and services.

You will utilize your knowledge of Good Manufacturing Practices (GMP), this includes Blood Regulations as defined by Health Canada, CSA Blood and Blood Component Standards as well as relevant Cell, Tissues and Organs (CTO) regulations and standards as well as the theory and application of quality systems elements to the products and services provided by Canadian Blood Services.

Formula for success

Utilizing your expertise in Quality Assurance, you will ensure compliance and quality by maintaining controlled processes and applying Quality Management System principles across deviations, document management, retrieval/recall, validation, change control, audits, training, and corrective and preventive actions (CAPA).
Leveraging your excellent communication skills, you will educate staff as to "why" GMP, as defined by Canadian Blood Services Quality Management System, are necessary and how these ideologies apply to the activities Canadian Blood Services undertakes.
Drawing from your analytical and problem-solving skills, you will monitor and enhance product and service quality by analyzing data, conducting root cause investigations, and tracking improvements.
Leading and supporting audit activities for internal/external audits, accreditation assessments, and Health Canada inspections, including inspection readiness activities, ensuring timely completion of assigned corrective actions within agreed timelines.
Act as a subject matter resource for Testing quality processes by providing coaching, informal training, and knowledge-sharing sessions on GMP, Good Documentation Practices, investigations, and risk-based decision making.
Identify recurring quality issues, documentation gaps, and potential risks and share recommendations to support continuous improvement.
Performing all work in accordance with Canadian Blood Services Corporate Health and Safety Policies and Procedures, you will contribute to a safe and compliant work environment.

Desired education and skills

Completion of post-secondary education in a relevant discipline or equivalent experience.
Minimum 5+ years of experience in Quality Management and Continuous Improvement.
Minimum 3+ years of experience in the quality assurance function of a testing or diagnostics program or organization following Good Manufacturing Practices is preferred.
Minimum 3+ years of demonstrated IT experience, including familiarity with computer systems, applications, and technical problem-solving, is preferred.
Experience working within the healthcare or medical industry, including hospitals, clinics, medical laboratories, or healthcare service organizations, is considered an asset.
In-depth knowledge of Health Canada, CSA, and AABB standards.
Technical skills in Quality Management Systems and Microsoft Office.

What we offer you

Payment in lieu of vacation.
Annual performance award up to 6%.
Defined benefit pension plan.
Employee discounts, wellness program, professional resources.

What you can expect

This role will work in an on-site environment with requirements to be on-site at Canadian Blood Services location 40% of the time/2 days of the week.
You will work 37.5 hours a week, with variable shifts, evenings and weekends with occasional on-call requirements.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services may use an Artificial Intelligence (AI) tool to support the screening stage of its recruitment process. All AI use is performed in accordance with our privacy policies. AI supports the screening process; hiring leaders retain discretion over which applications move forward.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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More about this job

Responsibilities

The Quality Assurance Associate ensures compliance with safety, quality, and regulatory standards by maintaining controlled processes and applying Quality Management System principles. They also lead audit activities, conduct root cause investigations, and provide subject matter expertise to support continuous improvement.

Requirements

Candidates must have post-secondary education in a relevant discipline and at least 5 years of experience in Quality Management and Continuous Improvement. Preference is given to those with experience in testing or diagnostics organizations following Good Manufacturing Practices and familiarity with IT systems.

Skills

Quality Assurance
Good Manufacturing Practices
Quality Management Systems
Compliance
Root cause investigation
Audit support
Data analysis
Technical problem-solving
Risk-based decision making
Documentation management
Corrective and preventive actions
Microsoft Office
Communication skills
Coaching
Continuous improvement

Benefits

Defined benefit pension plan
Annual performance award
Employee discounts
Wellness program
Professional resources

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
GMP
Health Canada
CSA Standards
CTO Regulations
Quality Management System
CAPA
Audit
Validation
Change Control
Root Cause Analysis
Diagnostics
Healthcare
Medical Laboratory
Compliance
Risk Management
Documentation
Continuous Improvement
AABB Standards
Microsoft Office

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