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Added 50 mins ago
B
Business Area Manager
BAT
AB · Edmonton, AB
- Full-time
We’re pleased to share an exciting new opening within our Procurement team for the position of Business Area Manager in Edmonton, Canada
Added 50 mins ago
TS
Key Account Manager Ontario Monogastric
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ON · Ontario, Canada
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This is a key position, and we are looking for the best Key Account Manager Ontario Monogastric to drive our Canadian strategy.
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RP
Business Development / Sales Account Manager
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- Full-time
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Added 2 hours ago
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Senior Advisor
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- Full-time
…Senior Advisor contributes to team success by achieving SASCU's sales and service objectives while delivering an exceptional member…
Added 2 hours ago
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Product Manager
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- Full-time
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Added 4 hours ago
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Director / Senior Business Development Manager
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- Full-time
12+ years of experience in Business Development, Sales, Account Management, or Consulting Sale
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Outside Sales Account Manager (Bilingual) Montreal
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- Full-time
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Added 4 hours ago
CW
Facility Solutions Manager, full time
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- $55,000 to $80,000 CAD / year
- Full-time
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Added 4 hours ago
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Added 4 hours ago
J
Major Account Manager
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- Full-time
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Added 4 hours ago
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Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
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- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 5 hours ago
C
Demand Generation Manager
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Burnaby, BC
- $90,000 to $115,000 CAD / year
- Full-time
…Ads, Google Ads, YouTube, email, landing pages), including account-based campaigns targeting key…
Added 5 hours ago
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Demand Generation Manager
CadMakers
Remote, Canada
- Full-time
- Remote
…Ads, Google Ads, YouTube, email, landing pages), including account-based campaigns targeting key…
Added 6 hours ago
LS
Part-Time Key Holder
Levi Strauss & Co.
Toronto, ON
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Added 6 hours ago
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Therapeutic Specialist, Gynecology & Gastroenterology
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Added 7 hours ago
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Client Delivery Manager
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The Client Delivery Manager will focus on successful customer experiences and will directly interact with our customers, Service Delivery, Practice teams, and Sales to deliver the highest…
Added 7 hours ago
HC
Bilingual Account Manager
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Montreal, QC
- Full-time
Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You…
Added 7 hours ago
HC
Account Manager
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Mississauga, ON
- Full-time
Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You…
Added 7 hours ago
TH
PRO Account Sales Associate: Part Time - PRINCE GEORGE
The Home Depot Canada
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- Part-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 7 hours ago
TH
Contractor Sales Full Time - SARNIA
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Added 8 hours ago
EA
Treasury & P2P Manager
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- $115,000 to $145,000 CAD / year
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Our global, distributed team represents a variety of business lines and is made up of business development, sales, marketing and support professionals, data scientists, software engineers,…
Added 8 hours ago
TC
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Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 8 hours ago
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VIP Account Manager, Digital Collectibles
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Vancouver, BC
- $70,000 to $75,000 CAD / year
- Full-time
As a VIP Account Manager, you will be responsible for managing relationships with high-value players and collectors across digital collectibles, including Pokémon, sports cards, Magic: The…
Added 8 hours ago
IW
Sales Manager
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Victoria, BC
- $100,000 CAD / year
- Full-time
You'll lead the day-to-day performance of our Foodservice sales team, turning strategy into clear plans that hit sales, margin and customer growth targets. You'll coach your team, build…
Added 9 hours ago
H
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Canadian Borealis Construction Inc.

Customer Service Representative

Toronto, ON, Canada
Northstar Toronto, Canada

$55,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Join the Team at NorthStar Equipment Rentals

At NorthStar Equipment Rentals, we fuel the construction industry with dependable equipment, expert support, and a commitment to getting the job done right. Our talented team is at the heart of our success - delivering well-maintained equipment, responsive on-site assistance, and exceptional service that our clients depend on.

NorthStar Equipment Rentals is looking for a motivated and customer-focused Customer Service Representative to join our team in Toronto, Ontario.

In this role, you will be a key point of contact for customers, supporting equipment rentals, sales inquiries, and day-to-day branch operations. You'll work in a fast-paced environment where strong communication, organization, problem-solving, and teamwork are essential to delivering an exceptional customer experience.

This opportunity is ideal for someone who enjoys working with people, is comfortable using technology, and is eager to develop their knowledge of the equipment rental and construction industries.

Key Responsibilities

Customer Service & Sales

Provide exceptional service to customers through phone, email, and in-person interactions.
Process rental quotations, reservations, contracts, and invoices accurately and efficiently.
Identify customer needs and recommend suitable rental equipment, tools, and related products.
Establish and maintain positive relationships with new and existing customers.
Respond to customer inquiries and resolve concerns professionally and promptly.
Support new rental and sales account activities.

Branch Operations & Administration

Coordinate and track daily equipment rentals, deliveries, pick-ups, and returns.
Support the Operations Manager with administrative tasks and daily branch activities.
Prepare and maintain equipment service records, maintenance documentation, and related paperwork.
Assist with order picking, equipment preparation, and rental returns.
Support inventory management, stock organization, and regular inventory checks.
Maintain a clean, organized, and safe work environment.
Assist with general warehouse and branch duties as required.

Teamwork & Operational Support

Collaborate with branch colleagues to ensure efficient operations and customer satisfaction.
Maintain accurate information using company systems and technology.
Participate in the on-call rotation as required.
Represent NorthStar Equipment Rentals professionally while demonstrating our CORE Values.
Perform other related duties as assigned.

Skills & Qualifications

Previous experience in customer service, sales, administration, or a related role.
Strong interpersonal and communication skills, with a customer-first approach.
Ability to manage multiple priorities and remain organized in a fast-paced environment.
Comfortable using computers and learning new software and business systems.
Working knowledge of Microsoft Office applications, including Excel, Word, and Outlook.
Strong attention to detail, problem-solving skills, and a willingness to take initiative.
Ability to work independently and collaboratively within a team.
Previous experience in equipment rentals, construction, industrial services, or a related industry is considered an asset.
Familiarity with construction equipment, tools, or rental management systems is considered an asset.
Forklift or equipment operating experience is an asset; training may be provided.
Ability to safely perform the physical requirements of the role, including lifting and handling equipment or materials weighing up to 50 lbs, with appropriate assistance or equipment where required.
Valid Ontario Class G driver's licence with an acceptable driving record, where driving is required for the position.

Our CORE Values

At NorthStar Equipment Rentals, our values guide how we work, support our customers, and collaborate as a team:

Have a Can-Do Attitude
Respect Others
Succeed as a Team
Lead with Courage
Deliver Results

Compensation

The expected annual salary range for this position is $55,000–$70,000 CAD, depending on relevant experience, qualifications, and alignment with the responsibilities of the role.

Additional Information

Vacancy Disclosure: This job posting is for an existing vacancy.

NorthStar Equipment Rentals is committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request throughout the recruitment and selection process.

If you're looking to be part of a hardworking, customer-focused team that values safety, service, and integrity - we want to hear from you.

Recruitment Fraud Alert

NorthStar Equipment Rentals is aware of fraudulent job offers and interview requests falsely made in our name, targeting international job seekers. These scams aim to collect money or personal information and are not authorized by NorthStar Equipment Rentals. We never send unsolicited job offers, request payment at any stage of hiring, or ask for personal information before a formal offer is accepted. We urge all applicants to verify the legitimacy of any recruitment communication and report suspicious activity to the appropriate authorities.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will manage rental quotations, reservations, and customer inquiries while supporting daily branch operations and inventory management. They will also collaborate with the team to ensure efficient equipment delivery, maintenance documentation, and overall customer satisfaction.

Requirements

Candidates should have previous experience in customer service, sales, or administration and be comfortable using computers and business software. A valid Ontario Class G driver's licence and the ability to perform physical tasks such as lifting up to 50 lbs are required.

Skills

Customer service
Sales
Communication
Problem-solving
Organization
Teamwork
Microsoft Office
Excel
Word
Outlook
Inventory management
Administrative support
Equipment rental
Construction industry knowledge

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Equipment Rental
Construction
Inventory Management
Branch Operations
Administration
Microsoft Office
Excel
Word
Outlook
Logistics
Warehouse
Forklift
Class G Driver's Licence
Invoicing
Quotations
Reservations
Safety
Teamwork

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