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Added 9 mins ago
Meat - Manager Meat
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The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 9 mins ago
Installation & Repair Supervisor
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Added 9 mins ago
Starbucks Barista (Winter Season 2026/2027)
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Added 24 mins ago
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Job ID #31810: Senior Process Engineer, Plant Operations
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- Full-time
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Organize and coordinate tasks for maintenance and testing operations.
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- Full-time
Assist the Residential Portfolio Manager in maintaining portfolio inventory levels to ensure availability of all suite types by conducting suite assessments in advance of move-outs,…
Added 55 mins ago
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Seasonal Equipment Operator
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- $37.81 CAD / hour
- Temporary
Position SummaryReporting to the Manager, Airside Operations, the Seasonal Equipment Operator / Maintenance Person maintains Hamilton International Airport facilities, grounds, and…
Added 55 mins ago
AP
Shift Engineer
Atlantic Power Services, LLC
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Specifically controls, monitors, operates and conducts minor maintenance on powerplant equipment in accordance with the Operating Engineers’ Act of Ontario. These activities include the…
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- Full-time
The Senior Technologist will report and be accountable to the Charge Technologist, Manager and Division Section Head. Performs all duties of a General Duty Technologist and provides…
Added 1 hour ago
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Panel Builder, General Labourer
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- Full-time
We are seeking a motivated and technically minded General Labourer to support the construction, maintenance, troubleshooting, and continuous improvement of our panel building operation.
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Assistant Guest Experience Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
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The Assistant Guest Experience Manager is responsible for supporting an exceptional guest experience throughout Fantasyland Hotel, with a strong focus on service delivery, guest engagement…
Added 1 hour ago
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Sr Manufacturing Associate
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Cambridge, ON
- Full-time
As a Senior Manufacturing Associate here at Honeywell Aerospace, you will oversee the day-to-day operations of the calibration/repair and environmental test group, ensuring efficient and…
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Fairgrounds Public Racket Club - Experience Creator
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Toronto, ON
- $18 to $20 CAD / hour
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Working closely with the Site Manager, you’ll help maintain daily operations, foster community, and uphold the energy and service standards that define the Fairgrounds experience. This role…
Added 1 hour ago
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Worker, General Help - UNION Red Deer
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Reporting to the Plant Manager, General Plant Help (GPH) is responsible for the efficient and accurate operation of all butter production and packaging equipment, including churns, butter…
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Added 1 hour ago
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Project Field Coordinator, Mine
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Added 1 hour ago
Maintenance Supervisor
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The Maintenance Supervisor at Drax is responsible for leading and executing safe preventative and predictive maintenance, as well as repairs for mechanical, electrical, plumbing, general…
Added 1 hour ago
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Hospitality Manager
Optima Living
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- $62,500 CAD / year
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Reporting to the General Manager, the Hospitality Manager is responsible for leading and coordinating dining services and housekeeping operations to ensure residents live in a safe, clean,…
Added 1 hour ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
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- Full-time
The Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned equipment efficiently.…
Added 1 hour ago
BG
CSA_CA
Brandt Group of Companies
Stettler, AB
- Full-time
Assist parts counter personnel with quotes, orders, deliveries, returns and inventory control to support seamless operations.
Added 1 hour ago
CB
Customer Service Representative
Clark Builders
Edmonton, AB · NorthStar Edmonton
- Full-time
Assist Operations Manager with service administrative tasks

Canadian Borealis Construction Inc.

Customer Service Representative

Edmonton, AB, Canada
NorthStar Edmonton, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Join the Team at NorthStar Equipment Rentals

At NorthStar Equipment Rentals, we fuel the construction industry with dependable equipment, expert support, and a commitment to getting the job done right. Our talented team is at the heart of our success - delivering well-maintained equipment, responsive on-site assistance, and exceptional service that our clients depend on.

NorthStar Equipment Rentals is hiring a Customer Service Representative in Edmonton. This person will be responsible for enhancing the customer experience by establishing new rental and sales accounts and providing exceptional customer service to call-in and walk-in customers.

Reporting to: Manager, Operations

Essential Duties and Responsibilities:

Process rental quotations, reservations, contracts, and invoices in compliance with company policies
Assist Operations Manager with service administrative tasks
Coordinate and track daily equipment pick-ups and returns
Work in a fast paced sales environment, providing helpful, quality service and sales
Service writing; providing equipment maintenance and shop service records
Assist with deliveries and preparing equipment for rental
Identify customer needs and react appropriately while understanding market conditions and local competitors
Suggest equipment and supplies to meet customer needs
Answering customer inquiries urgently and efficiently
Picking orders
Putting away equipment and tools
Continuous inventory checks
General house keeping
General warehouse duties
Represent Northstar Equipment Rentals in a professional manner
Participate in the on-call rotation
Other duties and responsibilities as required

Skills and Knowledge:

Ability to work in a fast paced environment with a variety of tasks in an effective, organized manner
Demonstrate sales professionalism and interpersonal skills
Proven ability to work effectively within a team environment
Knowledge of construction equipment considered an asset
Excellent written and verbal communication skills
Display a high level of ownership, accountability and initiative
Microsoft Office skills with experience using MS Excel, Word, Outlook and Access

Qualifications:

Customer service experience in the rental business an asset

Ability to lift 50+ pounds
Experience operating a forklift and other equipment an asset; training will be provided
Valid class 5 Alberta driver license with clean abstract
Live our CORE Values: Have a Can-Do Attitude, Respect Others, succeed as a Team, Lead with Courage and Deliver Results

If you're looking to be part of a hardworking, customer-focused team that values safety, service, and integrity - we want to hear from you.

Recruitment Fraud Alert

NorthStar Equipment Rentals is aware of fraudulent job offers and interview requests falsely made in our name, targeting international job seekers. These scams aim to collect money or personal information and are not authorized by NorthStar Equipment Rentals. We never send unsolicited job offers, request payment at any stage of hiring, or ask for personal information before a formal offer is accepted. We urge all applicants to verify the legitimacy of any recruitment communication and report suspicious activity to the appropriate authorities.

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More about this job

Responsibilities

The Customer Service Representative will manage rental quotations, contracts, and invoices while providing exceptional service to walk-in and call-in customers. They are also responsible for coordinating equipment logistics, performing inventory checks, and assisting with general warehouse and administrative tasks.

Requirements

Candidates should have customer service experience, preferably in the rental industry, and possess strong communication and Microsoft Office skills. A valid Class 5 Alberta driver's license and the physical ability to lift 50+ pounds are required.

Skills

Customer service
Sales
Rental administration
Inventory management
Equipment maintenance
Microsoft Office
Communication skills
Forklift operation
Warehouse operations
Data entry
Problem solving
Interpersonal skills
Organization
Accountability
Initiative

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Rental Equipment
Construction Industry
Sales
Inventory Management
Warehouse Operations
Logistics
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Access
Forklift
Class 5 Driver License
Administrative Support
Service Writing
Equipment Maintenance
Invoicing
Reservations
Quotations
On-call Rotation

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