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Added 13 mins ago
MT
Customer Service Representative - Manufacturing
Minerals Technologies
Brantford, ON
- Full-time
Works closely with the Sales teams to understand current pricing and promotions; coordinates with our Global Shared Services team to maintain accurate pricing, promotions, and customer…
Added 13 mins ago
HG
Project Coordinator
Hypertec Group
Montreal, QC
- Full-time
Support the planning and coordination of assigned projects and large-scale sales opportunities.
Added 13 mins ago
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Basin Glacial Waters - Concierge
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Lake Louise, AB
- Full-time
Meet booking quotas, promote hotel services and spa amenities, and develop product knowledge to assist with treatment selection and retail sales.
Added 28 mins ago
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…consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and…
Added 28 mins ago
Call Centre Agent
The Talent Team at Perimeter Aviation
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…actively demonstrating and continuously supporting customer sales and service standards at all…
Added 28 mins ago
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Proposals and Bids Coordinator
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Calgary, AB · Edmonton, AB · Richmond, BC · Halifax, NS · Mississauga, ON · Ottawa, ON · Montreal, QC
- Full-time
…organized and detail‑oriented Proposals and Bids Coordinator to support our branches and corporate initiatives across…
Added 28 mins ago
Project Coordinator
Spartan Controls Ltd.
Calgary, AB
…Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal,…
Added 28 mins ago
S
LEASING COORDINATOR (TEMPORARY CONTRACT - VANCOUVER/COQUITLAM)
Strand
Vancouver, BC
- Contract
Perform administrative tasks such as data entry and daily reporting via email
Added 28 mins ago
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Restaurant Assistant Manager
A&W Restaurants
Victoria, BC
- Full-time
Support accurate sales forecasting and strategies to meet targets.
Added 28 mins ago
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Restaurant Assistant Manager
A&W Restaurants
Revelstoke, BC
- Full-time
Support accurate sales forecasting and strategies to meet targets.
Added 28 mins ago
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Restaurant Assistant Manager
A&W Restaurants
Langford, BC
- Full-time
Support accurate sales forecasting and strategies to meet targets.
Added 28 mins ago
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Restaurant Manager
A&W Restaurants
AB
- Full-time
Develop and manage staff scheduling to meet labour targets and support smooth operations.
Added 28 mins ago
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Restaurant Assistant Manager
A&W Restaurants
Kamloops, BC
- Full-time
Support accurate sales forecasting and strategies to meet targets.
Added 43 mins ago
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Payroll Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 43 mins ago
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Program Manager, Canadian Shared Services
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 43 mins ago
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Financial Services Associate, Imperial Service
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St. Catharines, ON
- Full-time
…Financial Services Associate in the Imperial Service Team, you’ll support the team with client outreach, sales and administrative activities to build relationships with clients and…
Added 43 mins ago
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Financial Services Associate, Imperial Service
CIBC
Hamilton, ON
- Full-time
…Financial Services Associate in the Imperial Service Team, you’ll support the team with client outreach, sales and administrative activities to build relationships with clients and…
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Lot Attendant - Peterborough Subaru
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Peterborough, ON
- Full-time
Re-park cars, following sales, to maximize the use of space and maintain lot in order
Added 43 mins ago
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Member Experience Associate
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Windsor, ON
- Full-time
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Added 43 mins ago
Pharmacy Assistant (Midtown)
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…employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores,…
Added 58 mins ago
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Customer Service Representative
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Mississauga, ON · CA, Mississauga
- Full-time
Support rental, sales, and owned business models by entering various order types received in written and electronic formats to fulfill orders.
Added 58 mins ago
Market Manager - Vancouver
Influence Marketing
Vancouver, BC
Drive Sales Through Consultation: Understand customer needs and confidently recommend the right products and accessories to support purchase decisions and build trust.
Added 1 hour ago
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Sales Coordinator
Wajax
ON · Mississauga, ON
- Full-time
Collaborates with other team members in the production and sales teams to meet and/or exceed financial targets as well as provide a high level of customer service and support.
Added 1 hour ago
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Member Experience Advisor - Mundare
Servus Credit Union
Mundare, AB
- Part-time
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Added 1 hour ago
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Automotive Estimator - NOC72411
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Canadian Borealis Construction Inc.

Customer Service Representative

Edmonton, AB, Canada
NorthStar Edmonton, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Join the Team at NorthStar Equipment Rentals

At NorthStar Equipment Rentals, we fuel the construction industry with dependable equipment, expert support, and a commitment to getting the job done right. Our talented team is at the heart of our success - delivering well-maintained equipment, responsive on-site assistance, and exceptional service that our clients depend on.

NorthStar Equipment Rentals is hiring a Customer Service Representative in Edmonton. This person will be responsible for enhancing the customer experience by establishing new rental and sales accounts and providing exceptional customer service to call-in and walk-in customers.

Reporting to: Manager, Operations

Essential Duties and Responsibilities:

Process rental quotations, reservations, contracts, and invoices in compliance with company policies
Assist Operations Manager with service administrative tasks
Coordinate and track daily equipment pick-ups and returns
Work in a fast paced sales environment, providing helpful, quality service and sales
Service writing; providing equipment maintenance and shop service records
Assist with deliveries and preparing equipment for rental
Identify customer needs and react appropriately while understanding market conditions and local competitors
Suggest equipment and supplies to meet customer needs
Answering customer inquiries urgently and efficiently
Picking orders
Putting away equipment and tools
Continuous inventory checks
General house keeping
General warehouse duties
Represent Northstar Equipment Rentals in a professional manner
Participate in the on-call rotation
Other duties and responsibilities as required

Skills and Knowledge:

Ability to work in a fast paced environment with a variety of tasks in an effective, organized manner
Demonstrate sales professionalism and interpersonal skills
Proven ability to work effectively within a team environment
Knowledge of construction equipment considered an asset
Excellent written and verbal communication skills
Display a high level of ownership, accountability and initiative
Microsoft Office skills with experience using MS Excel, Word, Outlook and Access

Qualifications:

Customer service experience in the rental business an asset

Ability to lift 50+ pounds
Experience operating a forklift and other equipment an asset; training will be provided
Valid class 5 Alberta driver license with clean abstract
Live our CORE Values: Have a Can-Do Attitude, Respect Others, succeed as a Team, Lead with Courage and Deliver Results

If you're looking to be part of a hardworking, customer-focused team that values safety, service, and integrity - we want to hear from you.

Recruitment Fraud Alert

NorthStar Equipment Rentals is aware of fraudulent job offers and interview requests falsely made in our name, targeting international job seekers. These scams aim to collect money or personal information and are not authorized by NorthStar Equipment Rentals. We never send unsolicited job offers, request payment at any stage of hiring, or ask for personal information before a formal offer is accepted. We urge all applicants to verify the legitimacy of any recruitment communication and report suspicious activity to the appropriate authorities.

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More about this job

Responsibilities

The Customer Service Representative will manage rental quotations, contracts, and invoices while providing exceptional service to walk-in and call-in customers. They are also responsible for coordinating equipment logistics, performing inventory checks, and assisting with general warehouse and administrative tasks.

Requirements

Candidates should have customer service experience, preferably in the rental industry, and possess strong communication and Microsoft Office skills. A valid Class 5 Alberta driver's license and the physical ability to lift 50+ pounds are required.

Skills

Customer service
Sales
Rental administration
Inventory management
Equipment maintenance
Microsoft Office
Communication skills
Forklift operation
Warehouse operations
Data entry
Problem solving
Interpersonal skills
Organization
Accountability
Initiative

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Rental Equipment
Construction Industry
Sales
Inventory Management
Warehouse Operations
Logistics
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Access
Forklift
Class 5 Driver License
Administrative Support
Service Writing
Equipment Maintenance
Invoicing
Reservations
Quotations
On-call Rotation

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