Customer Service Attendant

Position Type:

Casual Part time

Compensation Range:

$20.72 - $22.50

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

The Customer Service Attendant plays an important role, providing quality leisure programs, services and facilities to our military members and their families.

Our services are tailored to help families with the challenges they may face due to military life and make the most of everyday activities such as going to the playground or gym. We believe that when members of the Canadian Armed Forces are able to take good care of themselves and their families, they can do better both at home and at work. Whether families need to sign the kids up for swimming lessons, improve their fitness, make friends in a new community, our services are here to help.

As a Customer Service Attendant each day will be different as you manage access to the facility, answer customer inquiries and oversee services such as membership sales while maintaining a cash float and providing daily sales reports. You will book facilities and programs, controlling the use of sports and recreation equipment while providing guidance to customers on the operation of the equipment, performing minor maintenance when required and help ensure the cleanliness of the equipment and facility.

We are looking for dynamic, independent and motivated individuals to join our team, helping us ensure recreation is all about fun!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses
High School Diploma
AND
Current CPR and Standard First Aid certification
HIGH FIVE Principles of Healthy Child Development or HIGH FIVE Sport.
HIGH FIVE Healthy Minds for Healthy Children

Experience
In cash handling
In office administration

Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

English essential

Reading:

Writing:

Oral:

TERM OF EMPLOYMENT

Start Date (dd/mm/yyyy):

30/11/2026

End Date(dd/mm/yyyy):

30/11/2027

OTHER INFORMATION

The location for this position is:

On-Site

The address associated with this location is:

Building 181, Churchill Avenue, Lancaster Park, Alberta, Canada

Relocation Eligibility:

The successful candidate is not eligible for relocation benefits. The successful candidate must live within the area of selection or be willing to relocate at their own expense.

Important Note:

This job advertisement closes at 12:00 AM (midnight) on the indicated closing date, according to the position’s local time zone. The posting is no longer available for applications once that date begins. To be considered, your application must be submitted before the specified deadline. If you experience any technical issues submitting your application, please email careers@cfmws.com before the deadline.

WHY JOIN CFMWS?

• A supportive and collaborative culture that values creativity, integrity and teamwork

• The opportunity to make a transformative difference in the lives of Canadian Armed Forces members, their families and Veterans

• Health and Wellbeing benefits (based on eligibility these can include drug, vision and dental coverage, healthcare spending account and access to telemedicine)

• Work-life balance (including leaves) and retirement planning (based on eligibility this includes access to a Defined Benefit Pension Plan)

• Opportunities for professional development, learning and career growth

• National and local discounts and perks

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits.

INCLUSION, EQUITY AND ACCESSIBILITY

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. If you are contacted regarding a job opportunity or assessment, please inform the recruitment team promptly of any accommodation measures that would help ensure you are assessed fairly and equitably. All information relating to accommodation measures will be handled confidentially.