Department Associate (4)

Position Type:

Permanent Full time

Compensation Range:

19,64 $ - 22,00 $

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Department Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist in the set-up of various departments ensuring shelves are stocked, and faced, and properly signed. You provide technical and professional guidance on sales and products and deal with customer concerns or complaints to ensure customer satisfaction. You assist with ordering products and price new inventory.

The Department Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses
An acceptable combination of education, training, and experience
Food Handling Certification, as required

Experience
In retail and convenience operations
In cash handling
In sales and merchandising
In food and beverage preparation
In food and beverage service

Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

French essential

Reading:

Basic

Writing:

None

Oral:

Functional

TERM OF EMPLOYMENT

Start Date (dd/mm/yyyy):

20/11/2026

OTHER INFORMATION

The location for this position is:

On-Site

The address associated with this location is:

190 Rue Dubé, Shannon, Quebec, Canada

Relocation Eligibility:

The successful candidate is not eligible for relocation benefits. The successful candidate must live within the area of selection or be willing to relocate at their own expense.

Important Note:

This job advertisement closes at 12:00 AM (midnight) on the indicated closing date, according to the position’s local time zone. The posting is no longer available for applications once that date begins. To be considered, your application must be submitted before the specified deadline. If you experience any technical issues submitting your application, please email careers@cfmws.com before the deadline.

WHY JOIN CFMWS?

• A supportive and collaborative culture that values creativity, integrity and teamwork

• The opportunity to make a transformative difference in the lives of Canadian Armed Forces members, their families and Veterans

• Health and Wellbeing benefits (based on eligibility these can include drug, vision and dental coverage, healthcare spending account and access to telemedicine)

• Work-life balance (including leaves) and retirement planning (based on eligibility this includes access to a Defined Benefit Pension Plan)

• Opportunities for professional development, learning and career growth

• National and local discounts and perks

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits.

INCLUSION, EQUITY AND ACCESSIBILITY

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. If you are contacted regarding a job opportunity or assessment, please inform the recruitment team promptly of any accommodation measures that would help ensure you are assessed fairly and equitably. All information relating to accommodation measures will be handled confidentially.