Senior Manager, MFS

Position Type:

Permanent Full time

Compensation Range:

$112,490.00 - $140,650.00

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on programs and services and ensure consistent application of MFS programs, policies and services.

The Senior Manager will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Director, Resilience and Engagement, Policy and Program Development. They will oversee activities aimed to support families through military challenges like relocations, deployments and transitions, specifically in relation to increasing their access of critical services. They will liaise and engage with other teams within MFS and CFMWS to mobilize a network of support required to enhance the operational readiness of military members and the well-being of their families. As a leader within MFS, they will be accountable for ensuring their teams are delivering on strategic initiatives and building key relationships with their peers and staff.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses
Master’s degree in Social Work, Business Administration, Community Development or a related field AND some years of experience in the non-profit sector and/or family resources programs (OR Bachelor’s degree in Social Work, Business Administration, Community Development or a related field AND several years of experience in the non-profit and/or family resources programs)

Experience
In the development and implementation of community programs
In planning and facilitating presentations and workshops
In developing, interpreting, implementing and applying policies, procedures, and legislation/regulations
In budget administration
In project management
In personnel administration
In business planning
In the not-for-profit sector, an asset

Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

English essential

Reading:

Advanced

Writing:

Functional

Oral:

Advanced

TERM OF EMPLOYMENT

Start Date (dd/mm/yyyy):

04/01/2027

OTHER INFORMATION

The location for this position is:

On-Site

The address associated with this location is:

1 Queensway Road, Cold Lake, Alberta, Canada

Relocation Eligibility:

The successful candidate may be eligible for relocation benefits subject to eligibility and approval.

Important Note:

This job advertisement closes at 12:00 AM (midnight) on the indicated closing date, according to the position’s local time zone. The posting is no longer available for applications once that date begins. To be considered, your application must be submitted before the specified deadline. If you experience any technical issues submitting your application, please email careers@cfmws.com before the deadline.

WHY JOIN CFMWS?

• A supportive and collaborative culture that values creativity, integrity and teamwork

• The opportunity to make a transformative difference in the lives of Canadian Armed Forces members, their families and Veterans

• Health and Wellbeing benefits (based on eligibility these can include drug, vision and dental coverage, healthcare spending account and access to telemedicine)

• Work-life balance (including leaves) and retirement planning (based on eligibility this includes access to a Defined Benefit Pension Plan)

• Opportunities for professional development, learning and career growth

• National and local discounts and perks

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits.

INCLUSION, EQUITY AND ACCESSIBILITY

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. If you are contacted regarding a job opportunity or assessment, please inform the recruitment team promptly of any accommodation measures that would help ensure you are assessed fairly and equitably. All information relating to accommodation measures will be handled confidentially.