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Added 8 mins ago
MG
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UO
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Canadian Forces Morale and Welfare Services

Shift Supervisor-EN

Meaford, ON, Canada

On-site

$18.39 to $20.07 CAD / hour · Full-time

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Job details

Pay: $18.39 to $20.07 CAD / hour
Job type: Full-time
Workplace: On-site
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Shift Supervisor, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You deal with customer concerns or complaints to ensure customer satisfaction and authorize refunds, voids, and returns. You hold keys, safe combinations, and access codes, and open and close the store as required. You supervise employees.

The Shift Supervisor may also provide a variety of other retail services, including: regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

Qualifications Needed

Education, Certifications and Licenses

An acceptable combination of education, training, and experience

Food Handling Certification, as required

Experience

In cash handling

In personnel administration

In visual merchandising

In food and beverage preparation and service, as required

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

Language Requirements

English Essential / Bilingual (English and French) an asset

Reading: Functional

Writing: Functional

Oral: Functional

Benefits Available

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

This is an on-site position with an assigned work location.

START DATE

As soon as possible

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Ontario

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More about this job

Responsibilities

Supervise employees and provide retail services, including resolving customer concerns, authorizing refunds and returns, and opening and closing the store. Operate point-of-sale and payment systems, manage the cash float and store access, and provide additional services such as food preparation, lottery, dry cleaning, gas, or postal services as needed.

Requirements

Applicants need an acceptable combination of education, training, and experience, along with experience in cash handling, personnel administration, and visual merchandising. Food and beverage preparation and service experience and food handling certification are required as applicable; functional English reading, writing, and oral skills are needed, while French is an asset.

Skills

Cash Handling
Personnel Administration
Visual Merchandising
Food And Beverage Preparation
Food And Beverage Service
Customer Service
Complaint Resolution
Point-Of-Sale Systems
Debit And Credit Transactions
Cash Float Management
Retail Operations
Store Opening And Closing
Refunds And Returns
Communication
Teamwork
Leadership

Benefits

Drug Coverage
Healthcare Spending Account
Virtual Care
Employee And Family Assistance Program
Mental Health Support
Travel Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Flexible Work Options
Paid Vacation
Family-Related Leave
Personal Days
Defined Benefit Pension Plan
Group Savings Plans
Tuition Reimbursement
Online Learning
Second Language Training
Member Discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail Services
Customer Service
Cash Handling
Personnel Administration
Visual Merchandising
Food Handling Certification
Food And Beverage Preparation
Food And Beverage Service
Point-Of-Sale Systems
Debit And Credit Machine
Cash Float
Refunds
Voids
Returns
Store Opening And Closing
Key And Safe Access
Lottery Services
Dry Cleaning
Self-Serve Gas
Postal Services
Takeout Food
Client Focus
Organizational Knowledge
Communication
Innovation
Teamwork
Leadership
Canadian Armed Forces

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