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Added 4 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
Shoppers Drug Mart
Sherbrooke, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 4 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Saint-Jérôme, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 18 mins ago
O
Client Service Associate (Tuesday-Saturday)
OFX
Toronto, ON
- Full-time
We are looking for a passionate Client Service Associate to join our friendly & energetic team in Toronto or Edmonton for our Tuesday-Saturday shift. This is a fantastic opportunity to play…
Added 18 mins ago
O
Client Service Associate (Tuesday-Saturday)
OFX
Toronto, ON
- Full-time
We are looking for a passionate Client Service Associate to join our friendly & energetic team in Toronto or Edmonton for our Tuesday-Saturday shift. This is a fantastic opportunity to play…
Added 33 mins ago
OF
Practice Management Specialist
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Toronto, ON
- Full-time
Guide advisors through practice management topics such as open service items, prospect outreach, client touch points, and workflow discipline.
Added 33 mins ago
JC
Cloud Solutions Administrator
JANA Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Automate the management of cloud environments to provide fast and consistent service to a rapidly growing client base.
Added 33 mins ago
R
Gallery Support Associate
RH
Toronto, ON
- Internship
RH is seeking a Gallery Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities.
Added 33 mins ago
O
Client Service Associate (Tuesday-Saturday)
OFX
Toronto, ON
- Full-time
We are looking for a passionate Client Service Associate to join our friendly & energetic team in Toronto or Edmonton for our Tuesday-Saturday shift. This is a fantastic opportunity to play…
Added 33 mins ago
P
Associate Cyber Generalist
PwC
Vancouver, BC
- Full-time
…experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse…
Added 33 mins ago
R
Private Client Associate
RBC
Mississauga, ON
- Full-time
Identify, investigate, and resolve all client inquiries, administrative errors, etc.
Added 33 mins ago
ASSOCIATE DIRECTOR, MARKETING - TORONTO
Canadian Hearing Services
Toronto, ON
Reporting to the Vice-President, Digital and Brand Marketing, the Associate Director, Marketing will be accountable for the development, execution and measurement of all marketing campaigns…
Added 33 mins ago
Store Associate
Sherwin-Williams
Thunder Bay, ON
Must have a valid, unrestricted Driver’s License
Added 33 mins ago
T
Associate Agricultural Service
TD
Regina, SK
- Full-time
…future. Our quest is to deliver a first class business banking client experience and to be” The Better Business Bank” in North America. At TD, better business bankers have a strong…
Added 33 mins ago
T
Associate, Business Development - TD Asset Management
TD
Winnipeg, MB · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
In attaining this client commitment, TDAM has built one of Canada’s largest and most respected investment management and research teams with more than 220 Portfolio Managers, Associate…
Added 33 mins ago
T
Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 33 mins ago
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SBB, Client Service Associate-11
TD
Markham, ON
- Full-time
Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions
Added 33 mins ago
T
Personal Banking Associate Trainee - French Language Preferred
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 33 mins ago
JC
Cloud Solutions Administrator
JANA Corporation
Aurora, ON · Greater Toronto (Aurora), Ontario
- Full-time
Automate the management of cloud environments to provide fast and consistent service to a rapidly growing client base.
Added 33 mins ago
BB
Manager, Funding
Bridgewater Bank
Calgary, AB
- Full-time
As the Manager, Funding, you will lead a team of Funding Associates and a Quality Assurance Associate who serve as the central point of contact for solicitors and notaries through closing.…
Added 48 mins ago
A-
Manager, Funding
AMA - Alberta Motor Association
Calgary, AB
- Full-time
As the Manager, Funding, you will lead a team of Funding Associates and a Quality Assurance Associate who serve as the central point of contact for solicitors and notaries through closing.…
Added 48 mins ago
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Associate Manager, Brand Consulting
Wasserman
Toronto, ON · CAN - Toronto Office (Hanna Avenue)
- Full-time
Added 48 mins ago
IM
Associate, Transfer Agency and Pooled Fund Oversight
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
- Full-time
The Associate will support the ongoing operations and administration of IMCO Investment Pools, with a primary focus on transfer agency and pooled fund NAV oversight activities. The role…
Added 48 mins ago
Sales Representative, Residential Repaint
Sherwin-Williams
Carleton Place, ON
Must have a valid, unrestricted Driver’s License · Must have at least a High School diploma or a Certificate of Adult Education Completion (CAEC)
Added 48 mins ago
Associate Network Engineer
Scotiabank
Toronto, ON
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 48 mins ago
CH
Associate Director, Marketing
Canadian Hearing Services
Toronto, ON
- $111,340 to $114,785 CAD / year
- Full-time
Reporting to the Vice-President, Digital and Brand Marketing, the Associate Director, Marketing will be accountable for the development, execution and measurement of all marketing campaigns…

Canadian Hearing Services

ASSOCIATE DIRECTOR, MARKETING - TORONTO

Toronto, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Reporting to the Vice-President, Digital and Brand Marketing, the Associate Director, Marketing will be accountable for the development, execution and measurement of all marketing campaigns supporting the for-profit products and services of CHS. The Marketing team will be accountable to deliver the core KPIs of the products and services, and will leverage market intelligence, robust customer and client analytics and marketing best practices to design campaigns that will meet or surpass targets and deliver strong ROI.

Working with their team, and in partnership with other areas of marketing such as Creative Services, Brand Communications or the external digital media or website agency, the Associate Director, Marketing will ensure the delivery of best-in-class marketing communications to support end-to-end campaigns that effectively leverage the earned, owned and paid channels.

This will be a permanent, full-time position, working Monday – Friday, 9:00 a.m. – 5:00 p.m.

This posting is due to this being a new position.

We are seeking a results-oriented strategic marketer with demonstrated traditional above-the-line and digital marketing expertise leveraging a combination of local community engagement tactics, digital media, customer marketing funnel, email, CRM, ecomm and optimizing between these channels, based on response and ROI.

The Associate Director, Marketing will have some retail marketing experience and direct experience with database management, CRM platforms and MarTech and has technical and operational experience and skills to support client and customer relationships effectively and proactively.

A strong team player, we are seeking someone who is focused on putting the client at the centre of everything they do, and who takes an interest in understanding the unique needs of CHS clients who come from the Deaf and hard of hearing communities. We are looking for someone who can handle a fast-paced environment, with a proven ability to prioritize well when faced with competing deadlines.

The successful candidate will be creative, adaptable and have superior attention to detail. Most importantly, the successful candidate must be a team player. At CHS everything is about the team - we work as a team; we win as a team.

The Associate Director, Marketing must be:

A KPI-focused marketer who is revenue and results oriented, and analytical, always seeking to apply external and internal learning to optimize marketing and communication campaigns
Has knowledge of digital marketing & CRM including experience with a range of technology and platforms, the customer funnel and journey and has experience optimizing communications across the paid, owned and earned channels, to most efficiently hit KPIs
Develops and manages campaigns and supports a small team who can deliver best-in-class marketing, communications and campaigns into the market

Qualifications include excellent abilities to:

Support the Vice President, Digital and Brand Marketing’s strategy and business operational plans by developing implementation, coordination, and measurement of marketing plans/tactics to increase brand awareness and drive hearing aid clients through the customer marketing funnel to purchase hearing aids at the retail hearing aid clinics.
Developing and executing marketing programs to drive awareness and revenue targets in the interpreting, assistive communication device and OTC products and programs.
Liaise and collaborate with regional audiology offices, the communications device program, and other internal programs and departments to assist in identifying and meeting their marketing needs
Leverages customer research and database analytics
Develop, cultivate and manage relationships with internal teams and external partners to understand and effectively leverage community, print and digital advertising opportunities
Forge relationships with key hearing healthcare industry vendors and stakeholders (e.g. hearing aid manufacturers, associations, etc.)
Support the development and work with a web / CRM team, in partnership with external and internal teams to ensure a best-in-class web and e-commerce experience which includes issues management, and oversight of content creation
Ensure that marketing initiatives and campaigns reflect consistent messaging in keeping with CHS brand essence, standards, purpose, and intent
Help reinforce a consistent professional style, tone, and identity in all digital and print marketing efforts to strengthen corporate public profile

Knowledge/Experience:

College diploma/university degree in business with focus on marketing, digital marketing, communications, or advertising
Minimum 8 years progressive marketing experience with a particular focus developing and executing above-the-line traditional, local community engagement and digital marketing integrated campaigns to support revenue targets and brand awareness
Experience and knowledge of hearing aids/the hearing healthcare retail market would be a significant asset
Experience with search engine optimization best practices, website content management, and user-centric web design
Proficiency in web analytics and reporting tools, internet metrics, analysis, and delivery processes
Experience in best-in-class practices in email marketing, CRM, data mining, customer segmentation, and database marketing
Ideally has experience using website Drupal, Microsoft Dynamics CRM, Mailchimp, Google Analytics, SurveyMonkey or equivalent and comparable platforms, and other digital tools
Ability to think outside the box, creative and be a critical thinker to help support the development of marketing plans and campaigns
Strong analytical skills and the ability to work with financial data and understand business models to drive decision-making and opportunity assessment
Experienced marketer, with track record of managing small teams and partnering with team members to optimize skills, and motivating team members to produce their best for common business goals
Exceptional ability to develop interpersonal relationships, foster teamwork, and negotiate in a diverse and fast-paced environment with competing priorities
Strong written communication skills are required; French is an asset

Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.

CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

CLOSING DATE: Internal – November 23, 2026, External – Until Filled

COVID-19 considerations:

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Associate Director will lead the development, execution, and measurement of marketing campaigns to support the organization's products and services. They will manage a team to deliver best-in-class communications across earned, owned, and paid channels while optimizing for ROI and KPIs.

Requirements

Candidates must have at least 8 years of progressive marketing experience with a focus on digital and traditional integrated campaigns. A college diploma or university degree in business, marketing, or a related field is required.

Skills

Marketing strategy
Digital marketing
CRM
Data analytics
Campaign management
Retail marketing
MarTech
Budget management
Team leadership
SEO
Content management
Email marketing
Database marketing
Customer segmentation
Strategic planning
Communication

Visa sponsorship

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Keywords

Marketing
Digital Marketing
CRM
MarTech
Retail
Hearing Healthcare
KPI
ROI
Database Management
SEO
Drupal
Microsoft Dynamics CRM
Mailchimp
Google Analytics
SurveyMonkey
Customer Funnel
Brand Awareness
Data Mining
User-centric Design
Strategic Marketing
Community Engagement
E-commerce
Content Creation
Financial Data
Business Models
Team Management
Negotiation
Communication
Analytical Skills
Project Management

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