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Added 9 mins ago
HF Programs Specialist Sports
YMCA of Greater Toronto
ON · Mississauga, ON
Full-time
The Sports Specialist provides leadership in planning, coordinating, and delivering Child and Youth programs and Adult Sports programs and Leagues that promote community connection, active…
Added 9 mins ago
Account Specialist, Growth
1Password
Remote, Canada
Full-time · Remote
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 9 mins ago
Grocery Department Manager
Farm Boy Inc.
Toronto, ON
$55,000 to $60,000 CAD / year
Full-time
The opportunity to support local neighbourhoods through our community programs.
Added 9 mins ago
Sr. Variable Compensation Analyst
Open Text Corporation
Waterloo, ON
Reporting to the Manager, Variable Compensation, this role provides support to sales teams in all business units. This role is based in Waterloo, Canada. The successful candidate will be…
Added 9 mins ago
Senior Water Resources Engineer
AECOM
Thornhill, ON
$115,000 to $140,000 CAD / year
Full-time
Collaborate with the Group Manager, project managers, technical specialists, and junior staff to deliver high-quality projects.
Added 9 mins ago
Lead, Talent Management
Halton Healthcare
Oakville, ON
Contract
Reporting to the Manager, HR Operations, the Talent Management Lead will be responsible for providing strategic planning and coordination of all recruitment. Halton Healthcare is expanding…
Added 25 mins ago
Manager, Tax
ACCA Careers
Toronto, ON
Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 25 mins ago
Manager, Assurance & Accounting
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Full-time
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Added 25 mins ago
Financial Service Manager - Newmarket Nissan Infiniti (26288)
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Full-time
Financial Service Manager career and employment opportunity awaits you.
Added 25 mins ago
Direct Support Professional- Part-Time Flex position- Various Programs
Karis Disability Services
Ottawa, ON
Part-time
…includes weekends. Flex will be working in a pool of three programs. Wage range:…
Added 25 mins ago
GARAGE - Co-Manager - Toronto Eaton Centre
Groupe Dynamite, Inc Garage
Toronto, ON
Full-time
…everyone can feel fearless. With stores across North America and a community that’s always growing, we’re looking for team players who want to make their mark. If you’re ready to bring the…
Added 25 mins ago
Class 1 Truck Driver - City
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Added 25 mins ago
Class 1 Truck Driver - City
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Added 25 mins ago
EOI- Mental Health Counsellor, Napanee
Kingston Community Health Centres
Greater Napanee, ON · Napanee, Ontario
Contract
…Counsellor will support clients and address concerns in the community that affect mental health through individual and group counseling, case management, and case conferencing. The Mental…
Added 25 mins ago
Head Coach
Orangetheory Fitness 10006
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Full-time
Orangetheory Fitness Creekside is looking for a high energy, results driven Head Coach to lead our fitness team and community. As the Head Coach, you will be responsible for managing a team…
Added 25 mins ago
Receptionist & Administrative Assistant- Casual/On-Call (Re-Posting)
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…team of more than 60 employees. Through a diverse range of programs - including supportive housing, homelessness prevention, family support, settlement services, transportation, seniors'…
Added 40 mins ago
Registered Psychologist
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Full-time
The Newly Institute was founded to provide long-lasting change within the mental health industry, our community, and with our clients. We are leading a paradigm shift in the Canadian…
Added 40 mins ago
Pharmacy Technician (Midtown)
Calgary Co-op
Calgary, AB
Full-time
…comprehensive training, staff discounts, career development programs, flexible schedules, and an excellent pension plan & benefits package! These are some of the many reasons why we are…
Added 54 mins ago
Grocery Department Manager
Farm Boy Inc.
Toronto, ON
$55,000 to $60,000 CAD / year
Full-time
The opportunity to support local neighbourhoods through our community programs.
Added 54 mins ago
Senior Account Manager, Social & Influencer
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Toronto, ON
$80,000 to $90,000 CAD / year
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As a Senior Account Manager, Social Media and Influencer, your job is to partner with clients to relentlessly pursue innovative creative thinking in the creator space, with a focus on…
Added 55 mins ago
Climate Adaptation Coordinator-C1284
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Reporting to a designated Manager, this position works in a team environment with other environmental practitioners on the implementation of environmental policies, plans, programs and…
Added 55 mins ago
Senior Banker
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Full-time
Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
Added 55 mins ago
Operations Manager, Student Transportation, Grey Bruce (Hanover)
Voyago
Hanover, ON
Full-time
Voyago is hiring a dynamic and highly effective Operations Manager for our Student Transportation division in Grey Bruce, Ontario.
Added 55 mins ago
Business Operations Coordinator (12 Month Term)
The Canada Life Assurance Company
Winnipeg, MB · London, ON
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Added 55 mins ago
Nursing Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Working as part of a multidisciplinary team under the supervision of the Manager Health Services or Nurse in Charge, the incumbent:

Canadian Hearing Services

Supervisor, Intake

ON, Canada
Ontario, Canada, Canada

Pay: $82,742 to $85,301 CAD / year
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Canadian Hearing Services (CHS) has an opening for a Supervisor, Intake position. Reporting to the Manager, Operations & Service Performance Programs & Services Operations, the Supervisor ensures that accurate client data is collected, appropriate services are identified, and referrals are made internally or externally as needed. This role serves as the first point of contact for clients and plays a critical role in ensuring a smooth and informed entry into CHS programs.

This role will coordinate intake across multiple service areas, including Connect Mental Health Counselling, General Support Services, Hearing Care Counselling, Deafblind Intervening, Settlement Services, Language Instruction for Newcomers to Canada, and Workforce Literacy. This role focuses on ensuring culturally and linguistically appropriate service for Deaf, Francophone, and linguistic minority clients, and coordinating interpretation services as needed. Responsibilities include managing intake documentation, maintaining waitlists, supporting communication access, and ensuring the use of best practice screening and assessment tools, and supervising Program Assistants. The Supervisor also contributes to service improvement through database management and participation in organizational committees.

This will be a permanent, full-time position, working Monday – Friday, 9:00 a.m. – 5:00 p.m.

This posting is due to this being a new position.

The ideal candidate will have a bachelor’s degree in social work, psychology, or a related human services field, or an equivalent combination of education and experience, and a Minimum 2–3 years of experience in client intake, service navigation, or mental health triage, preferably in a multi-service or community-based setting. Have demonstrated experience using standardized screening and assessment tools in a mental health or social services context, and knowledge of best practices in intake coordination, client engagement, and referral processes. Fluency in one or more of the following languages used by Canadian Hearing Services' clients is strongly preferred: American Sign Language (ASL), Langue des signes québécoise (LSQ), and/or French.

You have strong organizational, communication, and interpersonal skills, with the ability to manage competing priorities and meet deadlines. Demonstrated cultural competency and sensitivity to working in diverse communities. Proven ability to work both independently and collaboratively in a fast-paced, virtual and in-person environment

Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.

CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

CLOSING DATE: Internal – October 2, 2026, External – Until Filled

Interested candidates please apply directly through the Canadian Hearing Services careers site.

COVID-19 considerations:

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.

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More about this job

Responsibilities

Oversee intake across multiple service areas, ensuring accurate client information, appropriate screening, service identification, and internal or external referrals. Manage intake documentation and waitlists, coordinate communication and interpretation access, supervise Program Assistants, and contribute to service improvement through database management and committee participation.

Requirements

A bachelor’s degree in social work, psychology, or a related human services field - or an equivalent combination of education and experience - is sought, along with at least 2–3 years of relevant intake, service navigation, or mental health triage experience. Candidates should have experience with standardized screening tools, knowledge of intake and referral best practices, strong organizational and interpersonal abilities, cultural competency, and the ability to work independently and collaboratively; ASL, LSQ, or French fluency is strongly preferred.

Skills

Client Intake
Service Navigation
Mental Health Triage
Screening And Assessment
Intake Coordination
Client Engagement
Referral Management
Waitlist Management
Database Management
Communication Access
Interpretation Coordination
Cultural Competency
Organizational Skills
Communication Skills
Interpersonal Skills
Team Supervision

Visa sponsorship

Not detected in the job text

Keywords

Client Intake
Service Navigation
Mental Health Triage
Standardized Screening Tools
Assessment Tools
Intake Coordination
Client Engagement
Referral Processes
Waitlists
Intake Documentation
Database Management
Communication Access
Interpretation Services
Program Assistant Supervision
Cultural Competency
Deaf Services
Hard Of Hearing Services
Mental Health Counselling
General Support Services
Hearing Care Counselling
Deafblind Intervening
Settlement Services
Language Instruction
Workforce Literacy
American Sign Language
Langue Des Signes Québécoise
French
Accreditation Canada
Accessibility For Ontarians With Disabilities Act

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