Closed listing
Membership & Operations Coordinator
- Halifax, NS, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Role Description The Membership & Operations Coordinator is a full-time, on-site role based in Halifax, NS. This role is responsible for supporting day-to-day association operations, including managing member records, processing applications and renewals, and maintaining accurate databases. The position coordinates member communications, responds to inquiries, and provides front-line customer service to current and prospective members. The coordinator assists with organizing events, meetings, and training sessions, as well as preparing materials, reports, and administrative documentation. This role also supports operational projects, helps streamline processes, and collaborates with the broader team to enhance member engagement and organizational efficiency.
Qualifications
- Strong Communication and Customer Service skills to interact effectively with members, partners, and internal teams.
- Demonstrated Operations Management and Administrative Assistance abilities to support daily office functions and membership processes.
- Solid Analytical Skills to manage data, prepare reports, and identify opportunities to improve operations and member services.
- Proficiency with office software, databases, and digital communication tools.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- Experience in association, non-profit, or membership-based organizations is an asset.
- Post-secondary education in business, administration, communications, or a related field, or equivalent combination of training and experience.
More about this job
Responsibilities
Manage member records, applications, renewals, databases, communications, and inquiries while providing front-line service to current and prospective members. Support daily operations by coordinating events, meetings, and training, preparing administrative materials and reports, and contributing to operational projects and process improvements.
Requirements
Candidates should have strong communication, customer service, administrative, operations, and analytical abilities, along with proficiency in office software, databases, and digital communication tools. Strong organization and attention to detail are required; experience in an association, non-profit, or membership-based organization is an asset, and post-secondary education in a related field or equivalent experience is expected.
Skills
- Communication
- Customer Service
- Operations Management
- Administrative Assistance
- Analytical Skills
- Database Management
- Member Records Management
- Membership Processing
- Report Preparation
- Event Coordination
- Organization
- Attention To Detail
- Process Improvement
- Digital Communication
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Management & Leadership
- Construction
Keywords
- Residential Construction
- Association Operations
- Membership Management
- Member Records
- Applications
- Renewals
- Database Management
- Member Communications
- Customer Service
- Administrative Support
- Operations Management
- Analytical Skills
- Office Software
- Digital Communication Tools
- Event Coordination
- Meeting Coordination
- Training Sessions
- Report Preparation
- Process Improvement
- Member Engagement
- Non-Profit Organizations