Program Lead

Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Lead provides strategic leadership and program management for a designated portfolio of products, analytics, services, and initiatives that support CIHI’s organizational priorities. This role leads cross-functional teams in planning, development, implementation, and ongoing enhancement of analytic products, data standards, databases, and reporting solutions within the assigned program area. The role combines program management, data stewardship and quality assurance, methodological/technical oversight and stakeholder engagement to ensure timely, rigorous and policy relevant outputs for internal and external decision makers.

The Program lead will work specifically on hospital data for the Discharge Abstract Database (DAD), National Ambulatory Care Reporting System (NACRS) and Hospital Morbidity Database (HMDB).

What you'll do

1. Lead, coach and develop a high performing team; oversee all operational activities by assigning work, setting objectives, monitoring performance and fostering a culture of continuous learning and improvement.

2. Own program workplans and product lifecycles: develop project charters, schedules, budgets, risk and issue registers.

3. Lead development, implementation and maintenance of data standards, metadata and documentation.

4. Oversee data intake, processing, linkage and quality assurance practices; lead data quality assessments and remediation.

5. Provide methodological direction for indicator development, analytic approaches and reporting; review analytic plans and validate results.

6. Oversee reproducible code practices, validation testing and analytic product production.

7. Monitor progress, escalate issues, report to management and ensure deliverables meet timelines and quality expectations.

8. Translate analyses into reports, dashboards, presentations and briefing notes for technical and non-technical audiences.

9. Contribute to operational planning, corporate reporting and evaluation of program impact; identify alignment opportunities with CIHI strategic priorities.

10. Ensure compliance with privacy, confidentiality and ethical use policies, including disclosure control and de-identification.

11. Build and maintain relationships with internal stakeholders, jurisdictions, health system partners, vendors and external experts.

12. Lead consultations, advisory groups and respond to custom data/technical requests.

13. Represent CIHI at committees, workshops and conferences; contribute to publications and promotional activities.

What you'll bring to the table

• Undergraduate degree in Health Sciences, Epidemiology, Statistics, Data Science, Public Policy or related field, or equivalent combination of education and related experience.

• Minimum 5 years relevant experience in health data/analytics, information management or related areas.

• Minimum 1–3 years of supervisory experience.

• Experience working with relational databases / large datasets, including manipulating, maintaining, and preparing data and presenting analyses and reports for different audiences.

• Experience with health administrative databases.

• Proficiency with analytic and data tools (R, Python).

• Ability to interpret and synthesize data outputs into products suitable for the target audience.

• Strong project management, quality assurance, and documentation skills.

• Conceptual understanding of the health care system, health care policy, and sound knowledge of health information and its uses for policy development, planning, management, and evaluation purpose.

• Analytical rigour, strategic thinking and problem solving.

• Effective stakeholder engagement and collaboration.

• Clear written and verbal communication.

• Sound ethical judgment and commitment to data governance.

Additional Requirements

• Primary locations: Toronto or Ottawa.

• Occasional travel may be required.

• Must comply with all CIHI workplace policies, including privacy and confidentiality.

• Fluency in English is required, bilingualism in both official languages is an asset

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).