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Added 19 mins ago
L
Legal Director
Lumentis
Innisfil, ON
- Full-time
Manage day-to-day commercial disputes, claims, and customer and
Added 19 mins ago
GC
Coordinator, Materials
Glencore Canada
Elkford, BC
- Full-time
Review and process warranty claims including collaborating closely with Teck Warranty Coordinator and vendors
Added 1 hour ago
DC
Field Technician & Claims Inspector
Driftless Claims & Restoration
Field, BC
- Full-time
At Driftless Claims & Restoration, we’re seeking a unique Field Technician & Claims Inspector who treats every job site like a hands-on puzzle. In this role, you’ll serve as our eyes, ears,…
Added 1 hour ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
…advisors and their clients through specialized underwriting and claims expertise, personalized customer service, and a responsive, technology-oriented business approach. For more…
Added 2 hours ago
D(
Intermediate Casualty Claims Adjuster
DWF (Canada)
Toronto, ON
- Full-time
…insurance service business, is currently recruiting for a Casualty Claims Adjuster to join their independent adjusting business in…
Added 2 hours ago
YH
Project Director - Whitehorse General Hospital Expansion Planning - Term Full Time
Yukon Hospital
Whitehorse, YT
- Full-time
Knowledge of construction delivery models, procurement processes, contract administration and claims management (e.g., CCDC contracts, design-build, construction management).
Added 2 hours ago
B
Senior Contracts Administrator
Brunel
SK · Saskatchewan, Canada
- Contract
…manage contractor relationships, commercial risk, changes, claims, and contractual obligations within complex capital project…
Added 2 hours ago
IH
Coordinator | Central Functions
Interior Health Authority
Sparwood, BC
- Full-time
Added 2 hours ago
RC
Service Writer - Prairie AG
Reesink Canada
AB · Blackfoot, AB
- Full-time
Prepare and file warranty claims for respective OEMs.
Added 2 hours ago
S
Clinical Research Coordinator (SRI) - Evaluative Clinical Sciences - Regular Full-Time 2026-19216 (2026-19216)
Sunnybrook
Toronto, ON
- Full-time
manage orders, invoice payments and reimbursement claims / petty cash requests / purchase requisitions, cost transfers
Added 3 hours ago
IH
Project Manager | Capital Projects Delivery
Interior Health Authority
Kelowna, BC
- Full-time
Approves project invoices and progress claims for payment.
Added 3 hours ago
SQ
Bilingual Customer Service Representative - Mutual funds Operations
Sunlife Québec
Montreal, QC
- Full-time
Work closely with advisors to complete sensitive cases such as Estate/Death claims, Unlocking of funds, and Marriage breakdowns
Added 3 hours ago
P
Controller and Office Manager
Phantom
Kitchener, ON
- Full-time
…preparing year-end accounting documentation, administering grant claims, coordinating purchasing activities, and ensuring the smooth operation of the…
Added 3 hours ago
WC
(CAN) Associé, équipe des activités de protection des biens
Walmart Canada
Candiac, QC
- Full-time
Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 3 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Corner Brook, NL
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Grand Falls, NB
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
M
Building Manager
Morguard
Mississauga, ON
- Full-time
…deemed appropriate to the circumstance; reports all insurance claims to the District Manager and Risk Management immediately; inspects and corrects any hazardous situation and informs…
Added 3 hours ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Pincher Creek, AB
- Full-time
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Added 3 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Sudbury, ON
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
PH
Financial Analyst, Physician Compensation
Provincial Health Services Authority
Vancouver, BC
- Full-time
…administration and analysis of Medical Services Commission claims and other physician funding…
Added 3 hours ago
RC
Claims & Care Specialist
Recapture Capital Inc.
Calgary, AB
- $60,000 to $75,000 CAD / year
- Full-time
The Claims & Care Specialist is a licensed, client- and partner-facing role responsible for supporting policy servicing, coverage inquiries, and claims processing. Reporting to the VP of…
Added 3 hours ago
WC
(CAN) Bakery Department Manager
Walmart Canada
Halifax, NS
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
NF
Claims Adjuster, Casualty & Litigation
Northbridge Financial
Calgary, AB · Vancouver, BC
- Full-time
- Other
What it’s like to be a Northbridge Claims Adjuster:
Added 3 hours ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
- Other
…underwriting products and processes, and collaborate closely with Claims, Actuarial, Reinsurance, Risk Services, IT, Business Intelligence, Operations, and Training teams. You will also…
Added 3 hours ago
AT
Senior Administrator
Arrow Transportation Systems Inc.
Fort St. James, BC
- Full-time
Perform comprehensive reconciliations of accounts including insurance claims, pension, health & welfare, lease operator advancements and holdbacks, Union dues, and stumpage

Canadian North

Agent, Customer Service

Inuvik, NT, X0E 0T0, Canada

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience. · Part-time

Apply About employer

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Job details

Pay: Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.
Job type: Part-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

Purpose-Driven Work – Your skills keep northern communities connected
Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

Travel privileges with Canadian North after 6 months of continuous employment
Cargo shipping privileges (per company policy)
Opportunities for advancement within a trusted Canadian airline

About this position

The Customer Service Agent is responsible for ensuring the highest level of customer service for our passengers by processing passenger check ins, processing baggage, and assisting with general inquiries.

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.

Northern Living Allowance: the successful candidate will also receive a Northern Living Allowance of $7.69 CAD per hour.

Language Premium: Candidates who are fluently bilingual and able to serve our beneficiaries in their traditional Inuit languages receive a premium of $2.00 per hour.

Reporting to: Regional Manager, YZF

Please note this is a temporary position ending approximately January 31, 2027

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

Process passengers;
Make reservations;
Compute fares;
Disseminate information;
Respond to travel agency inquiries;
Assist passengers with mobility and special needs;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Maintain records as required;
Process baggage;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist the Cargo/Ramp Attendant if so required with the processing of carry-on baggage, placement of cones etc., would not be required to load plane;
Perform other duties and functions related to the foregoing;
Other duties as assigned.

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related experience;
One (1) year of previous experience
Possess a working knowledge of Sabre System;
Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook) with high typing accuracy;
Bilingual in English/French or English/Inuktut;
Possess a knowledge of passenger check-in and baggage handling;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Must possess strong communication, and interpersonal skills;
Proven customer service skills;
Works well in team environment;
Experience in handling passengers with mobility needs;
Must be adept at handling multiple tasks, and prioritizing duties;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work;
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Inuvik, NT.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues- but you are responsible for the shifts that you are scheduled.

Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized 914) days prior to the effective date.

Apply About employer

More about this job

Responsibilities

The Customer Service Agent is responsible for processing passenger check-ins, managing baggage, and assisting with general inquiries. They also perform operational duties such as recording flight data and conducting radio communications with aircraft.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of relevant experience. Proficiency in Microsoft Office, knowledge of the Sabre system, and the ability to work irregular shifts are required.

Skills

Customer service
Sabre system
Microsoft office
Baggage handling
Passenger check-in
Communication skills
Interpersonal skills
Radio communication
Data entry
Conflict resolution
Time management
Teamwork
Documentation
Problem solving

Benefits

Medical plan
Dental plan
Retirement plan
Discounted travel
Free travel passes
Cargo shipping privileges
Northern living allowance

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Customer Service
Sabre System
Microsoft Office
Baggage Handling
Passenger Services
Radio Communication
Load Data
Airport Operations
Inuit Languages
Unifor
Shift Work
Transport Canada
Restricted Area Identity Card
Northern Living Allowance

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