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Added 5 mins ago
P
Business Development Manager (Bilingual)
Purpose
Montreal, QC
- Full-time
Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur…
Added 5 mins ago
F
Senior Mobile Engineer (React Native)
Fig
Toronto, ON
- Full-time
…hiring a Senior Mobile Engineer, reporting to the Engineering Manager of our digital banking team, to build and own the Fig banking app on iOS and…
Added 5 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Levis, QC
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 5 mins ago
PC
Inside Sales Representative
Peninsula Canada
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
…over 140,000 businesses worldwide. With more than 40 years of experience and offices across Canada, the UK, Australia, and New Zealand, we help business owners stay compliant, protect their…
Added 5 mins ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
…hiring a Senior Backend Engineer, reporting to the Engineering Manager of our digital banking team, to build the backend of our new…
Added 5 mins ago
P
Maintenance Millwright
ProAmpac
Richmond, BC
- Full-time
Reporting to the Maintenance Manager, the Millwright’s role is to provide preventative maintenance and on call troubleshooting services for plant and plant equipment (i.e., Printing…
Added 5 mins ago
TC
Inside Sales Representative
TP-Link Canada Inc.
Richmond Hill, ON
- $55,000 to $70,000 CAD / year
- Full-time
…Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth…
Added 5 mins ago
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Account Manager, Commercial Insurance
Navacord
Vancouver, BC
- $65,000 to $90,000 CAD / year
- Full-time
3+ years of Account Manager experience in Commercial Insurance.
Added 5 mins ago
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Assistant Manager
Mark's
Westbank, BC
- Full-time
Support the customer experience through timely processing and movement of inventory to the salesfloor.
Added 5 mins ago
WC
Self Checkout Attendant
Walmart Canada
Leduc, AB
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 5 mins ago
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Financial Controller
W3Global
Montreal, QC
- $120,000 to $130,000 CAD / year
- Full-time
Supervise the Accounting Manager in the reconciliation of all financial data.
Added 5 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Levis, QC
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 5 mins ago
WC
Pharmacy Assistant
Walmart Canada
Ottawa, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 5 mins ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to…
Added 5 mins ago
TC
Assistant Store Manager Winners Willobrook Mall
TJX Canada – Winners, Marshalls, HomeSense
Langley (District), BC · City of Langley, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 5 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 5 mins ago
WC
Customer Service Manager
Walmart Canada
Fort Saskatchewan, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 5 mins ago
FC
Sr Manager- Facility Operations 3
FedEx Canada
Winnipeg, MB
- Full-time
Four (4) years Business experience including, two (2) year in direct management of employees, their performance and operational leadership
Added 5 mins ago
MAC Core - 12 Hour Key Holder - Calgary, Alberta
ELC Beauty LLC
Calgary, AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 5 mins ago
Acting Store Manager Upper Canada Mall
EssilorLuxottica Group
Newmarket, ON
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 5 mins ago
Manager, Business Banking, Client Campaigns - Toronto, ON
Scotiabank
Toronto, ON
The Manager, Business Banking Client Campaigns is responsible for Business Banking go-to-market activity, ensuring products are competitively positioned, offers are profitable and clients…
Added 5 mins ago
R
Gestionnaire de compte en approvisionnment / Accoubnt Manager procurement
RTX
Longueuil, QC
- Full-time
Expérience professionnelle en gestion de la chaîne d’approvisionnement dans un environnement international.
Added 5 mins ago
Manager, Software Development - Scheduling Team
AlayaCare
Montreal, QC
We are seeking a Manager, Software Development to join one of our Alayacare Cloud team. Reporting to the Associate Director, you will cultivate a strong team identity with personalized…
Added 5 mins ago
LD
Beauty Advisor
London Drugs Limited
New Westminster, BC
- Other
past experience as a makeup artist, cosmetician, beauty advisor, counter manager, skin care specialist, or similar job
Added 5 mins ago
E
Maintenance Planner, FCF Electrical
EPCOR
Edmonton, AB
- Full-time
- Temporary
Collaborate with the Asset Manager, FCF Technical Services Team, FCF Mechanical Team, Engineers, Project Managers, and Schedulers on asset reliability initiatives, maintenance planning, and…

Canadian North

Agent, Customer Service

Inuvik, NT, X0E 0T0, Canada

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience. · Part-time

Apply About employer

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Job details

Pay: Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.
Job type: Part-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

Purpose-Driven Work – Your skills keep northern communities connected
Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

Travel privileges with Canadian North after 6 months of continuous employment
Cargo shipping privileges (per company policy)
Opportunities for advancement within a trusted Canadian airline

About this position

The Customer Service Agent is responsible for ensuring the highest level of customer service for our passengers by processing passenger check ins, processing baggage, and assisting with general inquiries.

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.

Northern Living Allowance: the successful candidate will also receive a Northern Living Allowance of $7.69 CAD per hour.

Language Premium: Candidates who are fluently bilingual and able to serve our beneficiaries in their traditional Inuit languages receive a premium of $2.00 per hour.

Reporting to: Regional Manager, YZF

Please note this is a temporary position ending approximately January 31, 2027

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

Process passengers;
Make reservations;
Compute fares;
Disseminate information;
Respond to travel agency inquiries;
Assist passengers with mobility and special needs;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Maintain records as required;
Process baggage;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist the Cargo/Ramp Attendant if so required with the processing of carry-on baggage, placement of cones etc., would not be required to load plane;
Perform other duties and functions related to the foregoing;
Other duties as assigned.

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related experience;
One (1) year of previous experience
Possess a working knowledge of Sabre System;
Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook) with high typing accuracy;
Bilingual in English/French or English/Inuktut;
Possess a knowledge of passenger check-in and baggage handling;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Must possess strong communication, and interpersonal skills;
Proven customer service skills;
Works well in team environment;
Experience in handling passengers with mobility needs;
Must be adept at handling multiple tasks, and prioritizing duties;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work;
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Inuvik, NT.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues- but you are responsible for the shifts that you are scheduled.

Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized 914) days prior to the effective date.

Apply About employer

More about this job

Responsibilities

The Customer Service Agent is responsible for processing passenger check-ins, managing baggage, and assisting with general inquiries. They also perform operational duties such as recording flight data and conducting radio communications with aircraft.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of relevant experience. Proficiency in Microsoft Office, knowledge of the Sabre system, and the ability to work irregular shifts are required.

Skills

Customer service
Sabre system
Microsoft office
Baggage handling
Passenger check-in
Communication skills
Interpersonal skills
Radio communication
Data entry
Conflict resolution
Time management
Teamwork
Documentation
Problem solving

Benefits

Medical plan
Dental plan
Retirement plan
Discounted travel
Free travel passes
Cargo shipping privileges
Northern living allowance

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Customer Service
Sabre System
Microsoft Office
Baggage Handling
Passenger Services
Radio Communication
Load Data
Airport Operations
Inuit Languages
Unifor
Shift Work
Transport Canada
Restricted Area Identity Card
Northern Living Allowance

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