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Added 10 mins ago
CC
Data Engineer
Canadian Cancer Society
St. John's, NL
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 10 mins ago
Technician
British Columbia Lottery Corporation
Kamloops, BC
…you will operate independently. This position reports to a Manager of Business Operations and may require occasional travel to a secondary location within the…
Added 10 mins ago
OT
Billing Coordinator
Open Text Corporation
Waterloo, ON
- Other
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…
Added 25 mins ago
BO
Treasury Solutions Analyst
Bank of America
Toronto, ON
- Full-time
Certified Cash Manager/Certified Treasury Professional designation preferred
Added 25 mins ago
CO
Client Navigator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
A criminal record check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your criminal record check with…
Added 25 mins ago
CC
Industrial Maintenance Electrician
CRH Canada
Balzac, AB
- Full-time
…utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors,…
Added 25 mins ago
CC
Night Shift Machine Operator
CRH Canada
Balzac, AB
- Full-time
…utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors,…
Added 25 mins ago
CW
Business Administrative Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
This entry-level position provides an opportunity to work closely with our Operations Manager while supporting various departments, including Administration, Human Resources, Sales, and…
Added 25 mins ago
BO
Treasury Solutions Analyst
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Calgary, AB
- Full-time
Certified Cash Manager/Certified Treasury Professional designation preferred
Added 25 mins ago
CC
Team Lead
CRH Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors,…
Added 25 mins ago
MG
Service Billing Administrator
Mircom Group of Companies
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- Full-time
…worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart…
Added 25 mins ago
AC
Engineer, Project
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- Contract
Provide Project Manager with engineering documents required for submittal packages.
Added 25 mins ago
ES
Pharmacy Assistant Specialty - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
…people responsible for managing and taking action on all inbound communications to the pharmacy, including communications from current and prospective pharmacy patients, as well as from…
Added 25 mins ago
Customer Experience Centre Agent - JPAG Office
The Jim Pattison Auto Group
Surrey, BC
…with customers through inbound and outbound calls and written communications. You'll build meaningful customer relationships, provide helpful information, and ensure every interaction…
Added 40 mins ago
ES
Registered Pharmacy Technician - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Fax and call renewal requests to doctors and maintain member communications channels to ensure that the member does not run out of medications
Added 40 mins ago
LC
Social Media Content Manager (12-Month Contract)
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Toronto, ON
- Full-time
We are seeking a highly organized, collaborative, and execution-focused Content Manager to lead the delivery of social content across multiple Loblaw banners, brands, and business…
Added 40 mins ago
R
Senior Financial Specialist
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Kamloops, BC · Vancouver, BC
- Full-time
…Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 40 mins ago
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Health Care Aid
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
Added 40 mins ago
TS
Health Care Aid
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
Added 55 mins ago
D
Marketing Coordinator, Quebec
Dormez-vous
Pointe-Claire, QC
- Full-time
…partners, you will provide actionable feedback on French-language communications and coordinate the production of marketing materials across multiple projects. Your ability to balance…
Added 55 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not…
Added 55 mins ago
OT
Business Development Manager
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- Full-time
…be a strategic and operational thinker as well as a client manager who is able to convert relationships and client interest into the successful realization of business objectives. As a…
Added 55 mins ago
SW
Commercialization Manager
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Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
…Prepare stakeholder briefs and meeting objectives; draft customer communications; coordinate internal actions; and follow through until agreed next steps are…
Added 55 mins ago
AE
Project Manager, Water
Associated Engineering
AB · Edmonton, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Manager, Water to join our team in our Edmonton office. In this role you…
Added 55 mins ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
Under the guidance of the Manager, Clinical Trial System Services the Clinical Trial Systems Lead focuses on technical coordination and administration of the province¿s Clinical Trial…

Canadian North

Agent, Customer Service

Inuvik, NT, X0E 0T0, Canada

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience. · Part-time

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Job details

Pay: Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.
Job type: Part-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

Purpose-Driven Work – Your skills keep northern communities connected
Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

Travel privileges with Canadian North after 6 months of continuous employment
Cargo shipping privileges (per company policy)
Opportunities for advancement within a trusted Canadian airline

About this position

The Customer Service Agent is responsible for ensuring the highest level of customer service for our passengers by processing passenger check ins, processing baggage, and assisting with general inquiries.

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.

Northern Living Allowance: the successful candidate will also receive a Northern Living Allowance of $7.69 CAD per hour.

Language Premium: Candidates who are fluently bilingual and able to serve our beneficiaries in their traditional Inuit languages receive a premium of $2.00 per hour.

Reporting to: Regional Manager, YZF

Please note this is a temporary position ending approximately January 31, 2027

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

Process passengers;
Make reservations;
Compute fares;
Disseminate information;
Respond to travel agency inquiries;
Assist passengers with mobility and special needs;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Maintain records as required;
Process baggage;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist the Cargo/Ramp Attendant if so required with the processing of carry-on baggage, placement of cones etc., would not be required to load plane;
Perform other duties and functions related to the foregoing;
Other duties as assigned.

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related experience;
One (1) year of previous experience
Possess a working knowledge of Sabre System;
Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook) with high typing accuracy;
Bilingual in English/French or English/Inuktut;
Possess a knowledge of passenger check-in and baggage handling;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Must possess strong communication, and interpersonal skills;
Proven customer service skills;
Works well in team environment;
Experience in handling passengers with mobility needs;
Must be adept at handling multiple tasks, and prioritizing duties;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work;
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Inuvik, NT.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues- but you are responsible for the shifts that you are scheduled.

Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized 914) days prior to the effective date.

Apply About employer

More about this job

Responsibilities

The Customer Service Agent is responsible for processing passenger check-ins, managing baggage, and assisting with general inquiries. They also perform operational duties such as recording flight data and conducting radio communications with aircraft.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of relevant experience. Proficiency in Microsoft Office, knowledge of the Sabre system, and the ability to work irregular shifts are required.

Skills

Customer service
Sabre system
Microsoft office
Baggage handling
Passenger check-in
Communication skills
Interpersonal skills
Radio communication
Data entry
Conflict resolution
Time management
Teamwork
Documentation
Problem solving

Benefits

Medical plan
Dental plan
Retirement plan
Discounted travel
Free travel passes
Cargo shipping privileges
Northern living allowance

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Customer Service
Sabre System
Microsoft Office
Baggage Handling
Passenger Services
Radio Communication
Load Data
Airport Operations
Inuit Languages
Unifor
Shift Work
Transport Canada
Restricted Area Identity Card
Northern Living Allowance

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